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Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1935th among Women's Clothing sites.
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I ordered several clothing items from Floryday and I was so impressed when they arrived. Every item was just as depicted on their website and the material and workmanship was the highest quality. I'm thrilled with their selection, quality and efficiency in getting my order out to me within a week. If you're on the fence about ordering from Floryday, go ahead and take the plunge. You'll be so glad you did!
I purchase a beautiful dress, it is all that I hoped for with the exception that it is to small. I wear a size 10 and I ordered a large. I would like to exchange for a larger size and advise on what's my Floryday size? How do I make the exchange, the package did not have return or exchange information? Order# **************. Thanks, Maxine P.
I am more than Happy to report Floryday Customer Service reached out and resolved my exchange issue immediately. 5 Stars for Floryday!
Initially, FloryDay did not respond to my complaints but after commenting adversely on SiteJabber, they have now refunded a certain amount off my first order and the postage from my second order. I'm awaiting the amounts to be transferred into my account but so far I'm pleased with their customer service.
Dear Maimoona,
We are sorry to know that our products disappointed you. We've sent you another email with top solution. Please have a check and give us a reply.
Floryday Service Team
I bought dresses and shoes on the Floryday recently. I found its product price is cheap, what's more, the quality is very good. But l am very like the service and shipping from Floryday, I will continue buy product on the website in the future.
Fantastic Dress. I'm somewhat concerned that I am becoming addicted to Rockabilly Swing Dresses. They are so flattering and feminine and no matter how many I wear i always get a ton of compliments on them
Do not order from these people. Merchandise is poor quality. The sizes are crazy. There are no returns as they ship from China. They suggested l give my purchase to a friend when l tried to return. I'm basically had with what l thought was a new company similar to ModCloth. Be warned.
Answer: Dear We have sent you an email about how the return offer to your "[email protected] " with an title of Top solution for you, pls check it and give us a reply. Look forward to hearing from you.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receiptPlease send it to [email protected] with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for visiting our website. We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews and nice pictures from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. We are sure that our products will not let you down. Any question, please contact [email protected], we will try our best to help you. Have a nice day!
Answer: A:: Thank you for your review. Please take our deepest apologies for all the problems you encountered. If you are not satisfied with your order, you can contact us within 14 days upon receiving the items to initiate the return process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html Would you please tell us your correct order number so that we can contact you as soon as possible? Or please send the email to [email protected] with the title "" sitejabber+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for your time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. If you want to return, you can submit the request here: https://www.floryday.com/about/email.php?type=after_sales&code=contact, we will answer you within 24 hours. Please check your spam box if you don't receive the answer. Would you please tell us your order number so that we can contact you as soon as possible.Or please send the email to [email protected] with the title " sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Answer: Thank you for contacting. We sent the top solution to your email [email protected], would you please check and give us a reply? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Thank you for informing us of the return. Could you provide the return proof, such as tracking number or delivery receipt Please send it to [email protected] with the title "" sitejabber+ your order number + your concerns"". Once you provided us with the return proof, we will initiate the refund process for you. Thank you for your time. Best regards, Floryday
Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.


Dear Maxine,
It is a shame to know that the dress is small. We've sent you an email and will help you with the problem. Please have a check and give us a reply.
Floryday Service Team