Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flight Trotters is a travel agency that offers cheap flights, airlines, and airfares deals. They provide a platform for customers to book their travel tickets easily, with 24/7 customer support and personal travel managers available anytime via phone or email.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They offer very low rates, but as soon as you have booked the calls or emails start asking you to pay an additional 50% to 150% of the ticket's price. In my case, it was more than 750$CAD. When you refuse, no refund, but just cancellation fees. The only choice you have left is to quickly contact your credit card provider to explain the fraud and get your money back. Please stay away!
PS: NEVER PAY WITH AMERICAN EXPRESS (They never get your money back and leave you responsible for pre-approvals, even if you close your account).
Bought a ticket from Toronto. Just got scammed. Got a call that should pay extra for the same ticket. Called my airlines - there is not a ticket for my name. Please advise how you handle it?
Like everyone is saying they will call you to request more money for a flight and refuse to refund when you say no. This is their scam.
PRO TIP: Be careful, do not accept any cancellation fee. Once you accept, your credit card won't get involved.
Tell them, you can't afford more, they have to cancel NOT you. Because they can't provide the flight.
If they refuse, tell them to f*ck off and hang up and call your bank.
Contest the charge on your credit card for Undelivered Services as they couldn't reserve the flight for the price of dates requested.
$#*!ing $#*!s, better work than stealing money from people. Be careful, never book a ticket from them, neither u will get the tickets nor your money back.
Please be careful with flighttrotter and do not attempt to buy ticket from them. One of the agent called * is a fraud including all the agent. They are fraud! They are fraud!
Be careful all. They will need to be taken up. This was a recent scam to me from Flighttotter with ref # FT*******. On Oct 17th 2020, I was looking for a ticket online and saw flight on their website. I was going to buy it and put all my information and paid In which a customer service called * called me and told me that he had recent the payment information to me to reconfirm the payment. I paid $1507. 87 directly from my bank account and he told me that he would provide me the ticket in the next 24hrs. He called me back after few hours that there was no flight available for my departure flight and if could add another $700 then he would guarantee a ticket for me otherwise I would loose all my money if cancelled the ticket for me. I asked him to send me a ticket booking confirmation that he had bought me with Delta airline so I can call them myself but he refused to send email rather he gave me some booking number for Delta and when I called Delta, they told me that booking number is not with their airline. * from flighttrotter asked me to voluntarily cancel my ticket and he sent the following to me "Please reply for confirmation of voluntary cancellation as" I agree for voluntary cancellation with fees of $400.00 cad and accept terms and conditions ".
Once received, we will cancel booking and send you confirmation of voluntary cancellation".
I replied him back that I am not voluntarily cancel my ticket and if there was no flight booked for me yet them he should refund me my full payment otherwise he should send me the booking confirmation for my ticket.
I have not heard anything since yesterday and I am still waiting for their response and my refund of $1507. 87. The ticket is still within 24hrs and hope they listen and refund my full payment because I will broadcast this via radio and TV as well if correction is not taking right away.
Thanks
Ray
*Personal information redacted by admin
I am very disappointed with the call I just received stating that there's a price increase on my ticket. This is unfair practice honestly it aint right at all. I usually read the reviews before buying but I didnt do so this time, shame on me! But, count on me, i'll be spreading the word on this one. I am not satisfed at all and I won't recommend Flighttrotters.ca. Not even there's an increase on my flight, there's hour changes that don't fit in.
I'm actually speechless writing this because of the customer service this company has displayed. Absolute trash! They get you by making you think you got a good deal then phone you to make up a lie that the airline has randomly "increased" their price or that your seat was given to someone whose booked directly from the airline website for that price and you must pay more for your booking. So naturally I asked for a full refund and to my surprise their response was "oh my god are you kidding me don't you dare ask for a full refund you will never see that". They literally yelled at me for questioning how this happens and also hung up on me. ALSO the cherry on top they just phoned me to give me a "$100 voucher" for future purchases with them if I give them a 5 star review. I will NEVER book with them again. So if you see "good" reviews FYI their getting coupons to do that. :) I declined their voucher so I can help you. Good luck and stay away from flight trotters. (Also looking into sending this company to investigations for their horrific customer service)
NEVER buy tickets on this website please. Real SCAMMERS and THIEVES. I just bought my ticket and I got 2 letters wrong in the first name, the only correction I asked for when i called them but these people made me pay 268$ or they wouldn't issue my ticket. I called the airline which was ready to make the corrections at no further cost but these thieves categorically refused to send me my e-ticket if I did not make the changes at their place and pay the fee. They are truly unscrupulous crooks who are ready to take advantage of the desperation of their clients to extract even more money from them.
SCAM. DON'T DO IT, THEY WAYY OVERCHARGE YOU THEN WHEN U BOOK THEY WILL CALL YOU BACK ASKING YOU FOR MORE MONEY AND THAT THE MONEY YOU JUST GAVE THEM ALREADY IS NONREFUNDABLE
I SWEAR ONLY 2 PEOPLE WORK AT THIS COMPANY BECAUSE EVERY TIME I CALL I GET THE SAME 2 STUPID PEOPLE.
TAKE FOREVER TO CALL OR EMAIL YOU BACK
HAVE BEEN DEALING WITH THESE PEOPLE FOR MONTHS AND I WISH I HAD A LAWYER TO SUE THEM ALL
Online flights with Flighttrotters?
Date: July 16,2020.
BECAREFULL with Flighttrotters. Please, Please, Please listen, DO NOT BUY e-tickets with Flighttrotters Extremely UNHAPPY with their customer service conduct and service delivery! They ask me to pay double the price for an e-ticket. I paid online and after 24 hours they called me to say that my two options, one to pay double the price or NO getting the money back. I asked for the money back and they are refusing the refund. The prices that they advertise on their website are great until you get the phone call from Flighttrotters asking to pay, pay, pay more, sometimes double and if you don't pay what Flighttrotters said you lose your money.
1. Don't want to refund the money
2. Don't get the e-ticket on my email, I had to print to PDF to have the proof of e-ticket
3. Unable to fly for Christmas to see family
4. Customer service conduct and service delivery are VERY, VERY, VERY POOR
Do not ever, EVER, deal with this company. If lucky, you'll simply get scammed. If not, you'll get robbed: losing thousands of dollars and your nerves.
Read below for details.
If you are lucky enough, here is what happens:
You see a listing for very competitive air fares that they offer. Excited about the deal: you book it. You think your trip is now all set and wait for the tickets But they never come. Instead, one of their agents calls you saying that the seats are "not guaranteed" at this price, that you have to pay extra if you want to have them « guaranteed ». You decide to go on and pay the extra charge to avoid the hassle of searching and rebooking elsewhere. Then... still no tickets. They will eventually call you again saying the price has changed because the airline company raised their rates. You ask for a refund, but the process to get that refund is so overwhelming that you eventually end up paying the extra charge once again.
You finally get your tickets At an even higher price tag than if you had purchased them directly from the airline company in the first place.
Since you've been nervous and stressed out for 3 days due to unpleasant back and forth with the agent, you are now relieved to have your tickets. This is when they start arrassing you to get a good review. Tired and drained due to all the shenanigans, you end up doing it. Hence the few positive reviews they get. Kind of like Stockholm syndrome if you will.
A very well oiled scheme anyway.
I started mentionning that all of this was "if you were lucky" which was the case for a friend of mine. I unfortunately heard about his experience after having my own experience with them.
My experience was much simpler: I paid, never got the tickets, refused to pay the extra money they asked for, they did not refund me Not a scam, just pure highway robbery.
100% scam company
I booked a flight then they sent me an email that the price increase i paid $300 more. After that my return flight canceled they charged me $190 more to change my flight but they just sent me a fake ticket without any booking number. This is 4months I'm talking to them especially someone who name is Chris, but they don't refund my money. They are thief. I've never had this kind of bad experience.
I will claim my money for sure
Flighttrotters.ca and/or Flighttrotters.co.uk is a scam. They post very low fares for a flight to entice you to book with them. Once you have booked, they call you with some ridiculous story and asking for an additional amount. In my case, it was over $1000. I refused and asked that they reimburse my payment as per their Terms & Conditions. They obviously refused. I am working with my credit card to recover my money.
Avoid this company by all means.
Compagnie pas sérieuse, On a réservé avec Flight Trotters pour deux billet aller-retour de 2604$C, après 6h agent m'a appele pour me dire qu'il faut payer un supplément de 800$C, car il n'a plus de place à ce prix.
J'ai demandé l'annulation et le remboursement il m'a informé que c'est non remboursable, j'etais alors dans l'obligation de négocier avec lui pour réduire la difference de prix, il a enlevé 400$C, j'ai refuse et j'ai demande le remboursement. Même la on a du négocier car ils voulait nous imposer une frais d'annulation de 300$C en fin conte on a réussi a baisser pour 200$C j'ai accordé ce payement, pas de choix si on veux avoir le remboursement. Le service est vraiment mauvais et les agents nous mettent de la pression pour payer le montant supplémentaire.
Answer: Please be careful with flighttrotter and do not attempt to buy ticket from them. One of the agent called Nick Jones is a fraud including all the agent. They are fraud! They are fraud! Be careful all. They will need to be taken up. This was a recent scam to me from Flighttotter with ref # FT955523. On Oct 17th 2020, I was looking for a ticket online and saw flight on their website. I was going to buy it and put all my information and paid In which a customer service called Nick Jones called me and told me that he had recent the payment information to me to reconfirm the payment. I paid $1507. 87 directly from my bank account and he told me that he would provide me the ticket in the next 24hrs. He called me back after few hours that there was no flight available for my departure flight and if could add another $700 then he would guarantee a ticket for me otherwise I would loose all my money if cancelled the ticket for me. I asked him to send me a ticket booking confirmation that he had bought me with Delta airline so I can call them myself but he refused to send email rather he gave me some booking number for Delta and when I called Delta, they told me that booking number is not with their airline. Nick Jones from flighttrotter asked me to voluntarily cancel my ticket and he sent the following to me "Please reply for confirmation of voluntary cancellation as" I agree for voluntary cancellation with fees of $400.00 cad and accept terms and conditions ". Once received, we will cancel booking and send you confirmation of voluntary cancellation". I replied him back that I am not voluntarily cancel my ticket and if there was no flight booked for me yet them he should refund me my full payment otherwise he should send me the booking confirmation for my ticket. I have not heard anything since yesterday and I am still waiting for their response and my refund of $1507. 87. The ticket is still within 24hrs and hope they listen and refund my full payment because I will broadcast this via radio and TV as well if correction is not taking right away. Thanks
Answer: Should be held accountable for NOT honoring the posting price or cancel without penalty.
FlightTrotters.ca is an online travel company offering online travel products and services.

