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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Too many options, should be more streamlined experience. Thank you
Too many add-ons. Price for carry on luggage is ridiculously high. Asking $28 per seat adding even more on to the price.
The friendly woman ( Debby) was extremely helpful and without her I would have not been able to get my ticket!
Good
Seat assignment extra cost was not clear, if I did not select a seat, would I still be on the flight?
I wanted to sit next to my daughter but if I was flying alone and did not pick a seat, would that cost increase exist?
Someone is sabotaging your online program it is confusing and takes our to buy a ticket
Are you selling seats? Oh boy how cheap are you getting?
It's a smooth experience. The sight is easy to navigate, there are a lot of options to choose from and every detail is easy to understand
Is very nice to count with this service is very efficient and professional
Cost of adding a checked bag is not listed and none is included in ticket. As a foreign passenger this is extremely inconvenient as you offer no guarantee that I can even have a checked bag.
I never heard of a flight that does not allow checked bags
Great flight booking experience from kayak to flight network. Will definitely use your service again.
Thank you
The worst agents for flight booking that i have ever seen, they took the payment, send the booking details to email but at some point, later the ticket got cancelled. On the day of the flight from the onboarding counter we came to know that the ticket is not existing at all. We had to book for the next early flight then with three higher than the former booking. Now liaising with them for the refund, but there is nobody to assist except the virtual chat session, which takes hours for checking just the status. If there is an option not to give any stars, i would have chosen that.
Tedious to use. Carrier had too many hidden extras that should have been given with their up front pricing.
I simply don't like when I am offered endless extra priced services or insurances. Not being able to choose a free seat on an transatlantic flight is terrible. Now I wonder if I will get a seat at the airport. That's adding to stress of traveling.
Had to duplicate the booking because site would not accept payment - major waste of my time
Good job when doing the application it was easy to understand all the information they gave me to buy the tickets and the explanation on the fly tickets
Too many extra charges. If Delta had a non-stop you wouldn't have me for a customer.
El proceso de selección de vuelos, ingreso de datos y pago es claro y práctico. Mi experiencia de compra de vuelos fue excelente.
After trying to book a flight on another site where I kept getting messages after entering all my payment info, that "One or more of your selected flights is no longer available." I tried FlightNetwork and was able to book my flight at a cheaper rate. Next booking I'll start with FlightNetwork.
Horrible, never received an e-mail confirmation or an itemized receipt, however my credit card was billed.
Very easy booking process. Previous excellent experience with Icelandair business class. Looking forward to this next flight.
Flight Network shows up as the first Google result for flights. If you are quickly booking, you may (as I did) think you are booking through an actual airline. If you try to cancel for your mistake and receive a full refund the moment you find out that a ticket with the actual airline is $100 less ONLY 30 MINUTES LATER, you will be charged a $44 cancellation fee per person (which I'm sure is in fine print somewhere among the 300 other fine print clauses). No exceptions. This is absolute swindling. I went ahead and canceled because I would rather be charged $88 to learn from my mistake and NEVER deal with this company again than deal with a company that maintains and stands by such dishonest and deceptive business practices. Litigation should be brought against this company for misleading and unfair business practices. It is a complete enemy of consumer protection and fairness.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members