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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to work with and process itinerary. The time it took compared to other sites was extremely user friendly.
Took forever, but not site problem necessarily
Ridiculously high family
Nice and straightforward to purchase tickets. Thank you..
I'm booking two one way tickets but may have been charged for just one.
Poor. Not friendly to us. I don't know if I have a ticket or not, I need to start calling around to find our how I can get my ticket. They took my money but no ticket
A lot of prices variety and options. The ux/ui is very good. Very useful and cheap
Where's my ticket where's my ticket where's my ticket you did not send it
Price for my booking on the Turkish airline page is 533.3 USD. I consider the 719.24USD very expensive
I need a refund
I was fooled onto booking on this site. It looked and felt like the actual SAS flight. It only revealed itself aftrer I had booked. I feel deceived. Not right.
Excellent service, no problem for booking and always get the best deals!
Was so easy good experience, will use this service again.
The policy of not allowing a "downgrade" of a ticket is absured. Had biz class seat but need to fly home day earlier. But as no biz class available earlier date, ticket useless...cannot even be used to fly economy. Perhaps the stupidist airline policy i have encountered.
Fast and easy very good experience and fast transaction and receipt.
IT IS NOT SAFE TO BOOK ON FLIGHT NETWORK
Payment method change - redirect to Klarna
After choosing the preferred payment method that had a discount associated and entering credit card details I was redirected to Klarna where a SMS verification and bank account verification was performed. Without any further confirmation the non-discounted price was billed to via Klarna Pay Later.
It is unclear to me if this redirect of payment method is on purpose and therefore fraudulent or if this was an accidental server glitch.
Klarna informed that Flightnetwork can easily mark the payment as received once this has been charged to my credit card.
Customer Support is completely inept and is not willing to send me another payment link for the credit card payment (which gives me travel insurance) and cancel the Klarna payment.
Neither are they willing to look into and provide the server log details that shows that I actually chose Credit Card payment and provided my details. I had 3 people sitting next to me when I did the transaction and they can all confirm the right payment method was chosen and the details entered.
Flightnetwork's reluctance to assist with the problem which does not cost them anything makes me think this is an intentional fraud so they can show up at the top of skyscanner but eventually evade the discount through this payment redirect.
In case you had the same experience please post here so that it shows that this is not a once off server error.
By the way, the standard FN response to a review on Trustpilot is: As you have failed to provide us with a valid booking code in the private section of the review, we are unable to locate your booking in our system and see what truly happened.
LOL, there is no private section on a Trustpilot review.
I have no confidence in how Flight Network integrates with the airline reservation system. The reservation/email provides zero, nada information about seat assignments. This is an extremely unacceptable and unprofessional way to do business.
All good, Website was fairly easy to use and a offered fair price compared to other airlines
Can't get in touch with support for changes I click on support and the website does not come up.
Please give me a call. I need to change the last leg on my multi city travel I booked.
*******951
First, I had to wait 2 hours to get to talk to the right agent and you guys charged too much for the changing of the available flight.
Too many options. I just want to buy my ticket. I do not want multiple add ons
Was put into a circular internet path to nowhere when trying to contact company for a refund or enquiry.
In future will purchase tickets only from a travel agent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members