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FlightNetwork

3.5

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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Trip to raleigh
November 25, 2024

Too long, too many options should not take as long to finish and get confirmation still dont know how to reserve wheel chair service for entire trip

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Be careful! This Flight Network site for booking flights is very misleading in their prices. After accepting the price per person for my family of seven people, entered all their information, along with my credit card info for payment, a pop-up screen appeared stating the total price had now increased by over $100. It's so ridiculous how the price can jump in such short time, appeared to be their scheme to lure you in first with the low price and jack up the price after you have spent time entering all your personal info. Very disappointed with this travel site.

Date of experience: November 14, 2024
Connecticut
1 review
0 helpful votes
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Very easy and convenient to book the flight. Recommended.!

Date of experience: November 14, 2024
Delaware
1 review
0 helpful votes
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2025 Florida
November 24, 2024

Excellent booking experience, easy and quick.
Will use this again for future flights.

Date of experience: November 14, 2024
New York
1 review
0 helpful votes
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A Flight With Ease
November 24, 2024

This has been great so far! I am really pleased as I had difficulty dealing with Ethiopian Airlines directly. This was very user friendly and I got insurance for my upcoming trip. Thank you!

Date of experience: November 14, 2024
Israel
1 review
0 helpful votes
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Wonderful
November 24, 2024

Wonderful. Thank you for the support of your new team

Date of experience: November 14, 2024
Nicaragua
1 review
0 helpful votes
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Booking was easy and clear
November 23, 2024

Booking was easy and clear. This was a good experience for me.

Date of experience: November 12, 2024
Germany
1 review
0 helpful votes
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Finger weg!
November 20, 2024

Super schlechter Kundenservice! Ich wollte gerne das Tickets meines Kleinkindes stornieren und meinen Flug umbuchen. Ich wurde mehrfach auf die Fluglinien umgeleitet, welche mir lediglich mitgeteilt haben, dass ich mich an die Agentur wenden muss. Diese unternehmen jedoch rein GAR NICHTS! Ich war ewig in der Warteschlange um Kontakt aufzunehmen und auch mehrfach ewig im Chat um das Problem zu lösen. Mir wurde mitgeteilt dass sich eine Sonderabteilung um mein Problem kümmern würde doch ich habe weder eine Mail noch einen Anruf erhalten. Der Flug sollte morgen stattfinden und wurde bislang noch immer nicht storniert und geändert! Finger weg!

Date of experience: November 10, 2024
California
1 review
0 helpful votes
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Way too many add ons.
November 19, 2024

I have always loved flying Alvelo….BUT the number of add ons of late is a real turn off. It was always easy to make reservations. Check your baggage requirements and select your seat(you pay extra for any seat). Now there must be at least 8 extra options. Each add on all costing extra. Just felt so nickel and dimed.
The price just keeps going up.

Date of experience: November 8, 2024
Massachusetts
1 review
0 helpful votes
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Easy use, great experience!
November 17, 2024

Easy use, great experience! I would love to use this website for my flight ticket booking!

Date of experience: November 6, 2024
Mexico
2 reviews
0 helpful votes
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Too many questions, too long to get a simple ticket! Too much advertising.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Finally a user friendly airline web sight! You made the experience stress free.

Date of experience: November 4, 2024
Kentucky
1 review
0 helpful votes
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Muy bien
November 14, 2024

Todo muy bien y agradecido por la atención fue muy fácil y rápido 👍

Date of experience: November 3, 2024
Florida
2 reviews
0 helpful votes
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Smooth process easy to navigate good price thank you for your service

Date of experience: November 3, 2024
Pennsylvania
1 review
0 helpful votes
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Your site is not helpful at all
November 12, 2024

Your site is not helpful at all. In order for me to just change a flight date it requires multiple states and assistance. Further, the site says 'service temporarily unavailable for past 30 minutes"

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2024
Massachusetts
1 review
0 helpful votes
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Website is easy to read
November 12, 2024

It had many Fee's options, but very easy to avoid.

Date of experience: November 1, 2024
Colombia
1 review
0 helpful votes
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Very fast and secure.
November 10, 2024

All was very clear! The information and details, also the response was super fast.

Date of experience: October 31, 2024
Arizona
1 review
0 helpful votes
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Too quick
To figure out the ins and outs.
New client.
So. Looking for great deals from an airline that I am not familiar with.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2024
Washington
1 review
0 helpful votes
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Great experience and fast check out time. Super quick and great deals

Date of experience: October 28, 2024
Georgia
1 review
0 helpful votes
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Everything went smooth and easy!
November 7, 2024

Everything went smooth and easy! Flight network always has great offers!

Date of experience: October 27, 2024