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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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So so expensive and difficult to book as each little thing is an add on fee
Easy to book online today. Thanks.
Frustrated by so many extra fees!
Clear booking instructions. Hoping for more direct flight options with Air Canada
Yes, it worked - not sure why it insists on my typing 50 characters to submit a review
Quick confirmation and easy booking on the website. Excellent service
Great price, times of flights not the greatest
Would have preferred choice of airline
I made an error in my flight from Istanbul to Crete. I wanted to fly into Chania but chose Heraklion by mistake. Paid for tickets and realized 10 mins later that I made a mistake. I called and tried to cancel so i could rebook. They told me they could not cancel as it was not same day. Literally 30 mins had passed since i made my booking. They said they had to escalate. I got a response via email some 18 hours later telling me that it would cost me $200 to cancel.
The experience was great, I hope everything will go as I plan it
Fairly user friendly booking process. Looking forward to our trip out of Chicago to southern Illinois.
The checkout process was easy and every option I chose was explained fully.
Clear Descriptions and easy to follow, even for those of us who have not got expertise with the 21st century.
Easy to book the trip. It didn't take very long. Every step made sense.
I found the site a bit confusing. I got out of my first booking because the price kept going up and I couldn't see why. I went back in and the 2nd time went better.
I had difficulty using the credit card of my choice and do not understand what the issue was. When I changed to another card it worked. SAS must not allow bookings direct with them? Nor can one get them on the phone.
Easy to book a flight that I needed for a one way. Great website to use with all of the prompts.
EZ to use website, fast purchase, everything is clear///////
I booked two tickets from Washington to Cairo and it was easy. The price was reasonable however it was $565 during the search and after few minutes it became $573. I accepted the increase.
Looking forward to traveling with you!
Thanks for being there.
We found the website unusually frustrating to navigate. After booking out flights we wanted to go back to the trip details page to add flight insurance and weren't able to do so. That was disappointing but unless we started all over again. So we left the insurance off and hope for the best.
Unfortunately, you do not say up front how many extra costs are going to be involved. I never would have bought a flexible ticket if I knew of all the added costs. I am on a strict budget, so adding money for everything except walking on the plane is rather discouraging. You ought to list all the possible costs up front.
I like that I can be at the airport in Vero Beach, Fl in 10 min. I would like it if you continued summer hours to Stewart Newburgh. It is easy to make my arrangements on line.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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