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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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It went smoothly but i couldn't be certain from what i read that you would email confirmation and ticket so i took the small risk and after paying i got that information
Also u said price drop get was free but then added $20 for it so i declined it and the price reduced by $20. Thats for your info so please don't reply because it doesn't matter now and it won't change anything.
Love your website its easy and lets you choose options, i will be booking my flight with you as the airlines flight are more expensive. Thanks for a fast and easy way too book, only thing would like to see a cheap insurance if you had to change you flight date or something?
Double charged for both of my flight purchases. Taken over two weeks to resolve and still not finished. Every time I call they give a different response and tell me to call back tomorrow or just literally hang up on me although I have been very calm considering they've overdrawn my account by over two thousand dollars.
Will never book with them again. Not worth the hassle.
Everything went smoothly and quickly with the booking. Very impressed!
Thank you for your quick and efficient service and I like the fact that there was a name attached--in this case it was Deanne. A bit of the personal touch in this impersonal world is something which I value. Keep up the good work and since I leave in South Korea but am a Canadian, I will recommend you to all of my expatriate friends in the area who, like me, travel a lot. Thanks again and I hope that you are having a good day!
With my thanks, Jeff Young
Everything went all smoothly. Best value for money tickets available here. Thanks so much as we will have more pocket money to spend. Kindest regards Dr Gus
Everything that was wanted for the bookings was done with no hassle or delay. All that had to be done was print it out and fly away. Will be using the service again.
This worked as well as the hotel booking site I use. I appreciate the simplicity!
It was so easy I was sure I was doing something wrong.
It's tough to find a deal with our Canadian dollar taking a beating. I was pleasantly pleased with this rate. Thanks Gary and Bernice
I have been using flightnetwork for long time and getting the good price on air ticket. A lot of flexibility in terms of choosing the flight I like. I am happy. Thx
Flight Network has always been very efficient and easy for me to book international flights. I have used them to fly to Berlin and now Paris and each time it is simple to book!
After compare with at least 5 different site flightnetwork price was the lowest and booking was so easy no hidden fees
Its really was good experience
I would like to extend a big thank you to the Flight Network sales agent Marlon!
On the 5th of September he helped resolve a very difficult situation for a young boy who purchased a ticket from your company but for whatever reason the ticket was not issued and the boy was not allowed to get on the flight and was turned away at the airport. This boy was coming from Tbilisi, Georgia to Toronto, Canada. Agent Marlon spent a long time on the phone with us trying to resolve this problem and have a new ticket issued for the same flight in two days. The family of Tengiz Mekhrishvili is very grateful to Marlon for all his help, understanding and effort in resolving this horrible situation. His patience and empathy will never be forgotten!
Thank you again from the Merhrishvili family!
Olga
Flight Network is the bomb! I'm so glad I discovered it. It's fast and easy to book a flight with them. I see all the routes and prices and total travel times at a glance, and purchasing is a breeze.
Flight Network is a hundred times better and faster than my airline reward program, which makes me wait on the phone for three days then tries to send me through three time zones and two countries for a direct flight from Quebec City to Chicago.
I love Flight Network! I'd recommend them to anyone.
I am glad I am served within a few minutes of my call. I do not have to wait for long to book a flight. Marvellous.!
I have to say I am very pleased with the services I receive. Everyone is professional, kind, courteous and knowledgeable. In all, your services are A-1.
Best regards,
Jeanne Gabriel and Philip Gabriel
I unfortunately made spelling mistakes in the name on the flight tickets. Jamie the customer service representative was just so kind and helpful in correcting them. Heartfelt thanks.
A family emergency necessitated that I fly from Orange County to Atlanta with only a few days notice. I was able to get flights at a reasonable price.
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney
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