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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
3 helpful votes
Follow Sharlene M.
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We booked flight to LA... And emergency came in so we need to cancel on the spot our flight. Customer service said pay the cancellation fee so you can still use as credit with in one year... And told me that there is an airline fees as well upon rebooking. I asked the CS if they can waved it because it's an emergency. He said yes... But unfortunately when we're going to rebooked our ticket wow so depressing they let me pay for airline fees. And they can't waved the airline fees only if your dead! If I know from the first place that they can't waved it I won't pay cancellation fees... What's the point right. So now I lost my money without enjoying it. I work so hard for it so I can go for vacation and this is what happened to us. so depressing. Poor customer service... They should make their customers happy!

Do not book ticket from them coz if your in trouble they won't help you...

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Many flight options
July 24, 2017

Very smooth experience from searching many flight options to booking the flight and providing other accommodation and car rental discounts

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Fantastic
July 24, 2017

I got a really got service. At first i buy this ticket for 200$ more dollars but because the price drop within 4 hours, they accepted to make me pay the other price.

Date of experience: July 23, 2017
New Jersey
1 review
0 helpful votes
Follow Darlene H.
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I was very satisfied with the quick and easy booking for my future flight to Denver and back. The flight cost was very good and it is non stop. I look forward to booking again.

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Great Deal
July 24, 2017

Hi, I checked several websites for purchasing my ticket and finally I was lucky to find your website and searched for greatest deal. I found it and I am really happy. Hope, you guys will help me later for my future trip too.
I really appreciate from flight hub. Be cool and provide the best service for your loyal customers. Thanks again
Best Regards
Masoud

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Easy to book
August 24, 2017

It was easy to book my flight, better deal than other quotes. Filter actually worked and did not give quotes to airports I was not interested in.

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Great job
July 23, 2017

The site is very dedicated and true to its words. Flight hub is always ontop of the ticket business. They never disappoint and always accurate. Thank you

Date of experience: July 23, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Isaac,

Thank you so much for taking the time to review our services! We see that you left a 1 star review which means you’ve had a negative experience with us. Did something go wrong that was not explained in your review? If there was, we would like to look into it for you. If not, you can correct the review to reflect your opinions!

Kind wishes,
FlightHub Team

Tennessee
1 review
1 helpful vote
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Flight reservations
July 23, 2017

Very pleased with all aspects of transaction. Price, availability, speed of site and easy to find what I wanted.

Date of experience: July 23, 2017
Canada
1 review
2 helpful votes
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TWO ADULTS ONE CHILD PAYING THE SAME PRICE AS THE ADULT, BUT THE WEBSITE WOULD NOT ALLOW TO PUT THE CHILD'S YEAR OF BIRTH 2004. IT GOES ONLY UP TO 2017-2005. ON THE ONE HAND, ALL THREE PASSENGERS ARE BEING CHARGED THE SAME AMOUNT, BUT ON THE OTHER HAND WILL NOT ALLOW THE CHILD TO PUT HIS BIRTH DATE 2004. THIS IS HOW YOU KNOW CRIME, OFFENCE, AND MONEY GRABBING THIEVES ARE THERE.

DO NOT USE FLIGHTHUB.

Date of experience: July 23, 2017
Sarah C. — Flighthub Rep
over a year old

Hi there,

Thank you for taking the time to review our services. Please note that a passenger is considered a child if they are under the age of 11. This is indicated in our search parameters. If a passenger is born in 2004, they are considered an adult by airline standards. This is why you were unable to enter the year of birth for a child passenger. Furthermore, the price of adults and children can vary depending on the destination and airline. While some airlines may offer a child discount, some may not, especially for international travel.

We apologize for any inconvenience this may have caused.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Retired and Travel
August 24, 2017

We've used Flighthub a few times now and they always have the Best prices. The site is easy to use and we've never had a problem with anything.

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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BLeb
July 23, 2017

Helpful and it's very interesting because we can have access to all the possible flight for our dates!

Date of experience: July 23, 2017
Texas
1 review
0 helpful votes
Follow Laura M.
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Great sales!
July 23, 2017

I had several sites sending me updates on the flight I was looking for. But flight hub was the only one that was updating me everyday with the lowest prices for that flight. They had a great sale happening and I got an email update saying there was a two-day sale. I checked it out and got the lowest price I could possibly get!
I'm pretty good at finding deals for flights, and I hadn't seen any lower prices in the several months I'd been looking.
I'm so excited for my trip, and excited that it didn't cost me a ton.

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Best prices and easy to use
July 23, 2017

Compared to other sites I tried, Flighthub had the best prices for flights and was more user friendly.
Thanks for the excellent service!

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Overall satisfied
July 23, 2017

Found the lowest cost here with decent connections. Would like to see low cost carriers integrated for European destinations but that might be beyond Flighthubs control

Date of experience: July 23, 2017
Canada
1 review
0 helpful votes
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Pretty Great All Round!
July 23, 2017

Loved how much we saved booking through Flight Hub! We found return flights from Toronto to Maui for $500 taxes in. Amazing! My only criticism would be the check out page is quite chaotic with a lot of advertisements, making it hard to clarify whether your booking actually went through or not!

Date of experience: July 23, 2017
Iowa
1 review
0 helpful votes
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Fast and very easy
August 24, 2017

As I said fast and easy. I had a question I sent a text and had my answer with in 5 minsiwill use the again

Date of experience: July 23, 2017
California
1 review
1 helpful vote
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I booked ticket in economy_premium but the ticket book in Economy: Worse ever serve I received. Still not refunding my money.

Date of experience: July 22, 2017
Canada
1 review
1 helpful vote
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I actually think that their business model is to show you a cheap price and then at the last minute when you have entered all the info, they change the price suddenly, hoping you'll give in and pay the additional price because you've gotten so far. I had a lot of trouble booking - had the flights that I had completed booking cancelled on their end 2 times for no good reason. Then they're wanting to rebook me for a higher price. Every time I clicked confirm & pay, it would say - sorry the price of your flight has increased by $88. Had to call them 6 or 7 times to get it finally booked. Won't do that again!

Date of experience: July 22, 2017
Sarah C. — Flighthub Rep
over a year old

Hi there,

Thank you for taking the time to review our services. Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but there can be a delay between the time a fare is sold out and the search results are updated.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Needs improvment
August 24, 2017

If you made a mistake booking a ticket and called 20 min after to change for a day earlier there shouldnt be fees.

Date of experience: July 22, 2017
Canada
1 review
0 helpful votes
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Booking Experience
July 23, 2017

My purchase was excellent! Great deal! I paid half price for my trip to Ottawa in September. It was very easy to use this site. The prompts were very straightforward and easy to follow. Definitely will uae this site again.

Date of experience: July 22, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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