Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 26th among Marketplace sites.
We monitor reviews for authenticity
Payments are wonderful you can do biweekly your things come fast costumer service is great they are nice and can always help when you need it they have wonderful things to choice from on the website.
Linda was extremely helpful, answered all my questions, and a very nice person to talk to. She exceeded my expectations. Thank you Linda!
These people are great. Very helpful. I recommend them for their courteous service. Always pleasant.
As always these guys are really helpful. Ask for Greg by name if you want great service and great advice.
Thought it would be a good idea to get a couple of tvs to finish off my game room. I cam across Flexshopper while searching for options, thought it was a good idea. The prices were a little inflated but not to bad as to turn me away. Went through the sign up process, ran into a few issues soni had to call in. Got on the phone with someone really quick, but the lady was kind of rude. Told her my issues and all she wanted me to do was clear my browser history. Thought that was really weird so I didnt do it, but I told her I did. After that she just told me to wait for an email and hung.
Waited nothing happen. Called again and got a really nice woman who helped me out and got me up and running. Then I went shopping!
Found two tvs I wanted and added them into my cart. The total for both was a little under $600 with a monthly of $25. I was ok with that and was about to check out. I always look and the fine print and came across this (see pictures below).
They wanted an additional $800 for rental fees!
That's madness. After that called back had them remove my profile and delete all of my info.
Just going to go to the store and buy what I need!
Cynthia is always so helpful and kind. I truly appreciate her understanding. She worked out a payment plan for me to pay off my account. Thank you!
Very helpful in getting account current after our CC had expired. Account manager was informative and friendly.
My Rep was patient and made sure I received what i wanted. And even found lower price for my item.
Terrific experience.
Thank You
Cynthia was so awesome in answering all my account questions. She was quick and efficient and was easy to talk to!
This online company really help saved my appliance need when I didnt know what to do. Thanks FlexShopper
Great customer service! I received a call about a missed payment so I called back to see what was going on and the representative I was connected with was extremely helpful and very informative. She helped me correct the issue and we resolved the problem.
Cynthia was very helpful. Present it to me all my alternatives of payment and even processed a increase of expending amount. I am very pleased.
Customer service solved my problem and was able to help me with what I needed. Offers time to pay a past due bill.
Sabrina was very helpful. Wish all customer service representatives had her great attitude and attentiveness.
Linda tozer was so helpful in resolving my return issues. Made it so much less stressful. Good job Linda and thanks again.
The lady who helped me out was super nice and took care of me very quickly. She was awesome! Great convo and personality. I don't like calling into customer support but she made it super easy.
The customer service agents are very helpful. They always let me know the balance of what I have left to pay of my purchases.
I have never had an issue or complaint against flexshopper. They are always willing to work with you or correct any mistakes.
They have great service and I recommend them to anyone.
I got flex shopper to get some needed tires and alignment and they approved me easily, everytime I called to ask about my account they were very friendly and super help I m very pleased with their services I would definitely recomend them to everyone.
Answer: Yes they are. They fucking suck, don't ever buy from them.
Answer: Yes, this option is available on every lease! Our rates vary from state to state as well so a year lease may not always mean double!
Answer: That's a great question, Melissa. Yes! We lease brand new items to you. You can also lease refurbished, re-certified and some used items if you choose to do this. We hope this helps and happy shopping!
Answer: I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Answer: JoAnn you are obviously an idiot and CANNOT read. You have to look deeper into the statement you idiot. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot.
Answer: Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.


Thank you for the feedback, Brian. We are checking into the experience with our representative that you had and our sincerest apologies for anything less great customer service. Our lease agreements are set up for weekly payments and we offer multiple payment options. The screen shot you've posted shows the cost of the rental if you complete the 52 week lease term. If you want to avoid paying any additional leasing fees, you can pay off your lease at any time and save money. You can always take advantage of the same as cash price. We hope the additional information is helpful. Feel free to contact us if you have additional questions (855) 353-9289.