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FlexShopper

2.8

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From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


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FlexShopper Reviews Summary

FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 26th among Marketplace sites.

service
197
value
177
shipping
152
returns
111
quality
156
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New York
2 reviews
0 helpful votes
Follow Makenna c.
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Lost my sorce of income fell behind that being said the manager was gr8 bout it i got a 1 time exception to pay off with the 90 day price since tax day is coming around

Date of experience: January 31, 2020
Georgia
1 review
12 helpful votes
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Very Grateful
February 2, 2020

I had some financial difficulties shortly after using Flex Shopper to have repairs done on my car. My payments got behind and I didn't know how I would ever get caught up. Cynthia worked out a plan to get me caught up and even adjusted it to make sure it wasn't too high for my limited income. I'm really grateful that she took the time to listen and was willing to help. Cynthia is awesome!

Date of experience: January 31, 2020
Massachusetts
1 review
12 helpful votes
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Awesome customer service easy to talk to and they fix any problems great company my 4k player stopped working and they made everything right. I have got an xbox one x from them and payed it off in 90 days not once have I been charge extra for anything I now 3 leases with them and still no problems so if you have a problem then dont complain just pay in 90 days they didnt make anyone agree to a lease freewill and impulsive behavior is clearly the problem

Date of experience: January 31, 2020
Florida
1 review
1 helpful vote
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I needed help with my account got Gary on the phone from customer service/billing he was so pleasant so helpful with a sense of understanding... I left the call feeling Ok. Blessed that my issue was settled and resolved. I have recommend FlexShopper to my family and friends.

Date of experience: January 31, 2020
Texas
1 review
0 helpful votes
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Service
February 2, 2020

Excellent customer service. Really appreciate Gary for his assistance and candor. I will continue to work with Flexshopper in the future and have spread the word to family members who are now also enjoying this service.

Date of experience: January 31, 2020
South Carolina
1 review
13 helpful votes
Follow Robert V.
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This is a top notch place. Yes by paying per week. Makes the stuff more expensive. But for the credit challenged its a great place to get high quality. I have bought several name brand electronics. And never had a issue. I used flexshopper to buy everyone Christmas presents. And as of tonight i paid them all off. The 90 day same as cash is awesome. Highly recommend this place

Date of experience: January 30, 2020
Illinois
1 review
0 helpful votes
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Great customer services!
January 31, 2020

Had an easy process of canceling a few items to order something new! Been using flex shopper for over a year now and love it!

Date of experience: January 30, 2020
Florida
1 review
0 helpful votes
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Customer service
January 31, 2020

I was having a tough time this year. This is the first time that I used Flex Shopper. I am so impressed with their customer service. I explained what was happening and Cynthia.( I think I spelt it right.) Was fantastic understanding the problem. She consulted with her manager and they came up with a solution that was fantastic. It shows me that they have the best customer service that I have ever talked to. I thank them so much for helping me. I can finally get some rest now.

Date of experience: January 30, 2020
Georgia
1 review
0 helpful votes
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Amazing
January 31, 2020

Cynthia was super helpful. She helped me to rearrange my payments. I highly suggest her and this service.

Date of experience: January 30, 2020
Florida
1 review
0 helpful votes
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I had a very pleasant experience with the financial department. Thank you all for being understanding. Will deffenetly shop again.

Date of experience: January 30, 2020
Michigan
1 review
0 helpful votes
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Well done
January 30, 2020

My problem was handles very fast. The customer service person was very nice. Thank you for helping me.

Date of experience: January 29, 2020
South Carolina
1 review
0 helpful votes
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I Love My Furniture
January 30, 2020

Just want to give a shout out to this awesome company. Flex shopper is a great way to get the things you need for your home at an affordable price with flexible payments!

Date of experience: January 29, 2020
Germany
1 review
0 helpful votes
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Best Tent to Own Site
January 29, 2020

I have made several quality brand name electronic purchases including an ipad and an apple watch. I have enjoyed my products immensely and have had no problems

Date of experience: January 28, 2020
California
1 review
0 helpful votes
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The woman I spoke with in billing tonight was the most friendly, helpful customer service representative I've ever spoken to and that's coming from someone who usually by the time I get past the automated system I'm so frustrated that I hate whoever actually picks up lol

Date of experience: January 28, 2020
Illinois
1 review
0 helpful votes
Follow Keturah O.
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Linda T in customer service was wonderful; however, the billing depart has yet to stop billing me. Linda has done all she can to get the matter situated. Even after not receiving the notification for the package, she has partner with her Supervisor to get the situation handled. Thanks Linda T!

Date of experience: January 28, 2020
Colorado
1 review
0 helpful votes
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Great
January 29, 2020

It was easy and great and the rep was nice and may made my experience easy and smooth. Many thanks.

Date of experience: January 28, 2020
New Hampshire
1 review
0 helpful votes
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Help with payments
January 29, 2020

I had to call and postpone payments because of switching jobs. The lady I talked to was very wonderful, helpful and polite. She went above and beyond to make things easier. I believe her name was shantell.

Date of experience: January 28, 2020
California
1 review
0 helpful votes
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Great place
January 29, 2020

I really love the products and they are so easy to deal with! Great place to rent to own from! Very pleased over all!

Date of experience: January 28, 2020
Florida
1 review
0 helpful votes
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Greg in billing was helpful and made it easy to make account changes. Get that man his own parking spot.

Date of experience: January 28, 2020
Texas
1 review
0 helpful votes
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Billing Department
January 28, 2020

Had to update my debit card on file. Very friendly customer service. Took care of everything very professionally.

Date of experience: January 27, 2020