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FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
FlexShopper Reviews Summary
FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 26th among Marketplace sites.
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These guys are great. I had a littlw problem with an order and they bent over backwards to fix it for me. Kudos to Greg!
Customer service team was great and easy to work with. Gary was knowledgeable and very courteous. Will definitely continue to use them.
Customer service representative was knowledgeable, friendly, and helpful. I've always had excellent customer service when I needed help.
Was very helpful to my situation and quick with resolving anything I asked. Very polite and patient with everything. Look forward to continue to work with him on paying off my items!
I had Greg help pay off my tires. He was very enjoyable and helpful. I would definitely recommend anyone to use the Flex Tire service.
The Customer Service at Flexshopper is excellent. If you happen to have an issue, concern or request they are more than willing to oblige and work out your problem. Every interaction i have had with them has been pleasant and easy and helpful whereas it's often so tedious to deal with large companies on phone or online. I would like to thank Customer Service rep Edric for going above and beyond and really just making my day. Thank you Edric and thank you Flexshopper!
Everytime I have called I have had great customer service. Everyone is friendly and very helpful. Shipping is fast and products are high quality.
Had to cancel an order and the girl that helped me was awesome. Thank you so much! I am definitely impressed.
I called to pay off on the 90 days same as cash one day late, but they still honored it. I spoke with Greg and he was very kind and considerate. I will definitely be using flex shopper in the future.
I Ordered From Flexshopper And Am Absolutely Thrilled With The Supervisor There His Name Is Albert. When I Accidentally Put Down The Wrong Address For Delivery And Panicked Albert Made Everything Right. He Even Contacted Me Multiple Times To Make Sure That It Was Changed And Then To Follow Up To Make Sure I Did In Fact Recieve It. I Am Now Enjoying My Products And Am So Happy With Flexshopper. Joyce Also Was A Great Help! I Will Definitely Be Using This Company Again. Thrilled!
Since becoming a customer of flex shopper account holder Gary has been exceptional. He has been great very attentive, knowledgeable and caring from day one. Gary has made me a customer for the foreseeable future definitely will be letting friends and family aware of flex shoppers great deals and Gary's exceptional customer service
The item I ordered was sent via FedEx with No signature required for some reason. They claim they left it at the front door, nether I nor my landlord have seen it. Flexshopper is handling the rest and letting me re order without issue.
Called up and I was treated with respect and understanding about my current situation and I have received the best possible help I could get. Thanks belinda
I've been a loyal customer for a few years now. This company is great and both the customer service and billing reps are wonderful. I highly recommend FlexShopper, thank you!
While everyone that works there seems to have the customer's best interest at heart, Gary seems to go above and beyond the call of duty for a customer service representative. He always makes sure that you are happy with the service provided for that call and always does everything in his power to make sure that you are satisfied with the outcome.
Of the many lease to own sites and local stores I have used, Flexshopper.com makes it very clear on the leas amounts, the early pay off option and benefits, and any issues I have had were clearly and kindly resolved by customer service and the billing department.
I recommend this site for their direct clarity along with their kind and helpful customer support. Greg from the billing department was very friendly and provided clear and concise answers to my questions. He even informed of any possible issues that might happen with a pending payment and how it might reopen a paid off lease. I'm grateful he was upfront and forward about that information!
I just wanted to say CustomerService representative Cynthia R from Flexshopper was a real pleasure to help me out today. All customer personal should be like her. She was very helpful in helping me with my problem.
So they advertise that they have vendors with items and you lease to own it.
It sounds like a good deal, until you get into it! I have made a few purchases from them, and will never again. What you get is sub par product for top of the line price. I am paying out the butt for furniture that arrived with missing pieces and I cannot get returns on, and a computer that was sold to me with no proper windows licensing or installation!
I called in to verify all my 90 days option purchases and we went over all my payments with no issues whatsoever very good attitude and patience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are the payment option to the merchandise you choose, meaning that none of the product ships directly from us. We don't have warehouses. However, if you have an issue with your items, we stand by getting the issues resolved as quickly as possibly. We'd like to further investigate to correct this as soon as possible. Please feel free to reach out Customer Service Manager at (855) 353-9289 and we will also try to reach you based on the information provided. Our sincerest apologies, and thank you for patience as we resolve this for you.