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FlexShopper

2.8

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From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


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FlexShopper Reviews Summary

FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 25th among Marketplace sites.

service
197
value
177
shipping
152
returns
111
quality
156
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Tennessee
1 review
37 helpful votes
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The worst company EVER!
February 15, 2020

Total sham! If you want to pay triple for something, then by all means, this is your company. You'd be way better off to put the electronics or appliance on a credit card. If you buy $400.00 dollars worth of stuff, expect to pay back $1400. 00. That's around 220% interest, and yes those are real numbers that I have personally experienced. It's a total con! Expect to give a checking account routing number, and for them to take pretty much whatever they want out, whenever they please.

Date of experience: February 14, 2020
Louisiana
1 review
0 helpful votes
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Great and beneficial
February 15, 2020

Sometimes you don't have the cash to drop out full price and may have to make payments. This was very convenient for me I will be using them for all my purchases going forward. Plus they have 90 day same as cash, which is helpful. I'm very big on reviews and sometimes you just have to experience things for yourself.

Date of experience: February 14, 2020
Florida
1 review
0 helpful votes
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Order went wrong
February 15, 2020

My order somehow didn't go through but my money was drafted from my account. I first called billing and they told me that I had to speak with customer service. Joyce ext. 399 helped me a she did everything to help me, I will be getting a refund and I will be reordering when it clears my bank. Joyce is awesome... THANKS AGAIN JOYCE you are the best...

Date of experience: February 14, 2020
New York
1 review
0 helpful votes
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Very satisfied
February 15, 2020

I couldn't be more pleased with the service. And the representatives there very helpful and always pleasant to talk too.

Date of experience: February 14, 2020
New York
1 review
0 helpful votes
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Customer servixe
February 15, 2020

Geat products, they have everything I'm looking for.
I just had the greatest customer experience with Greg. Very detailed and patient. He helped me get my payments in order and even repeated himself so I can write down all the info.

Date of experience: February 14, 2020
Virginia
1 review
0 helpful votes
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In working with Flex shopper, With both Ronsie & Naomi, they both went above and beyond the call of duty & service. They help to extend my due date and pay off just a few days past 90 days. This helps very much due to my current financial situation. They were very professional and helpful.

Date of experience: February 13, 2020
Virginia
1 review
0 helpful votes
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I'm so pleased with the company they have excellent customer service every time I've called in I've been helped and they've gone above and beyond the lady that helped me today deserves like an award. When I first joined the site it would only allow me to put two things in my car at one time so I have multiple leases equaling quite a bit of money. I was extremely upset she took her time to explain things in detail. Then I had two items that were broken I did return them and I'm hoping to be refunded everything that I paid on them including the $50 fee to start the lease it's only the right thing to do. Overall this company is amazing they have a wonderful variety of selections that you can buy and it's very easy. I read the lease thoroughly and I recommend that you guys do the same. But I promise you when you call and you will get excellent customer service. I highly Recommend them

Date of experience: February 13, 2020
Virginia
1 review
0 helpful votes
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Customer Serice Agent
February 14, 2020

I just want to let the company know that when calling into customer service I've always been very pleased with the outcome.

Date of experience: February 13, 2020
New Jersey
1 review
0 helpful votes
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Good customer service
February 14, 2020

The agent I dealt with was very informative and helpful with all the questions I had and actually gave me some extra information to help me out in my situation. Will more than likely be using them again

Date of experience: February 13, 2020
Texas
1 review
0 helpful votes
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Quick helpful service
February 14, 2020

Great customer service. Helpful with monetary solutions. Simple process to quickly determine best solution for customers.

Date of experience: February 12, 2020
California
1 review
19 helpful votes
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Awesome Financial Tool
February 13, 2020

I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. It let me have what i wanted earlier and for a fair price. Their customer service was awesome and im mad grateful they exist.

Date of experience: February 12, 2020
North Carolina
1 review
0 helpful votes
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When I reached out to Flex shopper my contact person was Anthony. Not only was he professional, but very knowledgeable of the products. He was extremely helpful.
Ms. Wise

Date of experience: February 12, 2020
Maryland
1 review
0 helpful votes
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My customer service rep
February 14, 2020

My customer service rep was awesome he handle everything for me within 30 min I told him he had my number call me if he needed anything and I loved him for being so professional his name is Lester.

Date of experience: February 11, 2020
Maryland
1 review
0 helpful votes
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It was quick
February 12, 2020

I love the process and there are so many different things you can buy this program helps you when you don't have all the money at once.

Date of experience: February 11, 2020
Germany
2 reviews
0 helpful votes
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Great support
February 11, 2020

My checking was hacked and Gregg was awesome at reassuring me that my account was gonna be ok. Thank you

Date of experience: February 10, 2020
New York
1 review
0 helpful votes
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I would recommend this site to other and have. Payments are easy and flexable. The over after a year or evan if u pay off in 90 days works out to about the same or less then if on a credit card

Date of experience: February 8, 2020
Virginia
2 reviews
0 helpful votes
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My representative extremely helpful and sensitive to my needs and was able to resolve my problem quickly..

Date of experience: February 8, 2020
North Carolina
1 review
0 helpful votes
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Excellent service
February 9, 2020

Customer service is the best. They helped me in no time. I would recommend flex shopper to anyone. I prefer flex shopper over Aarons, Fingerhut and rent a center. You have way more options and flexibility.

Date of experience: February 7, 2020
California
1 review
0 helpful votes
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Great service
February 9, 2020

Over all great customer survive. Cynthia was really nice and she helped me out a lot! I had a few questions and concerns. And I was able to get them cleared up!

Date of experience: February 7, 2020
Texas
1 review
0 helpful votes
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Great customer service!
February 9, 2020

I spoke with Edrick in billing and he was professional, courteous, friendly and helpful. Too bad not all companies have great representatives like Flexshopper.

Date of experience: February 7, 2020