FlexShopperReviews 790

These are some unusual times and of course there are many of us that have experienced some pretty intense financial hardship due to this pandemic. Stressful not only because you don't know what's next but also stressful because of some of the very unkind ruthless calls from bill Collectors that many of us have been and continue to be bombarded with. However when I spoke to a customer representative with Flex Pay, he was very personable and very professional and went above and beyond to find a solution. An actually human... go figure!
Thanks and kind regards!

Don't go to other leasing companies, go to FlexShopper. Aaron's and other places like that are jokes, when you buy from them it's usually used stuff, the selection is HORRIBLE, and theirs always some kind of catch and fine print. NOT AT FLEX SHOPPER! I literally placed one order in the morning and it was ready for pickup at BEST BUY in a few hours. I'm not being paid or forced to write this review and I'm not sponsored or anything, I just felt like they deserved credit for all they've done for me. I like honest straight forward people. And customer service is FANTASTIC, they really hired some great people. Greg is the rep that I'm currently working with for some personal issues and they are in the top 3 of most understanding and helpful companies. They WILL work with you. I cannot praise Greg enough, I really appreciate all his help and I hope his superiors see this because he deserves a raise for sure! PLEASE if you need to do lease to own purchases GO TO FLEX SHOPPER! You won't regret it!

This company was good and there when I needed the help to repair my car. They in the beginning told me everything about this works and the payments and when is my last day to pay without all the interest and all. I made my last payment today which is during the 90 period and it was easy. The representative was very knowledgeable and gave a lot of good information about the company as well. Thank you for being there when I needed it.

Had an issue with the monitor that was sent. Asked to have monitor replaced. Took them 3 wks to respond and only after I had reached out to them again. The lady I spoke with told me I need to return the CPU and monitor. Told her I only wanted to return the monitor, as I am working from home and need to keep the CPU. She told me she would see what she could do. Today, I finally got to speak with a wonderful specialist in the warrantee department who told me they were going to replace my monitor only. She informed me I needed to return the monitor prior to them sending one to me. I totally understand and will do that today. I do not remember her name but she was the most informative specialists I had spoken with within the last month. Tell her thank you for me and she deserves a raise!

So I have been unemployed and unable to get unemployment during the pandemic. I contacted flexshopper to hold off my payments, and they said that they could. Since then, I was told to contact them by May 22 to see if I was employed again as my work is opening back up in June. Yet they took out 4 payments, 2 in one day. Yes I got it refunded but if I'm told that my account is on hold, nothing should be taken out in the first place. Tired of having to call 3 times a week to be told that my account is on hold but yet payments are coming out. I don't recommend using flexshopper.