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Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Fitment Industries Reviews Summary
Fitment Industries demonstrates a mixed reputation among customers, with notable strengths in product selection and knowledgeable staff who provide valuable guidance on fitment and tire choices. Positive interactions highlight the helpfulness and professionalism of certain team members, fostering customer loyalty. However, significant concerns arise regarding service delays, order fulfillment issues, and inadequate responses to complaints, particularly around defective products and returns. Many customers express frustration with slow shipping and poor quality control, suggesting a need for improved operational efficiency and customer support. Overall, while the company has potential, it must address these critical weaknesses to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Speedy and accurate! Delivery came as expected and wrapped safely for travel!
Thanks for the feedback, Bryan!
Website makes it super easy to find and pickout exactly what you want, when I placed my order they were super personal and reached out to me to make sure everything was right and then the product itself was beautiful and has performed well
Thanks for the feedback, Aaron!
I had not issues and the person I talked to on the phone was more than helpful and made me feel at ease with my own research.
Thanks for the feedback, Joe!
Wheels were here before the tracking even said they were! Flawless upon arrival. 10/10
Thanks for the feedback, Richard!
Thanks for the feedback, Juan!
I took a while to get my rims and tires but it arrived nicely packed with no damage. One thing. The tires that i bought my rims with had good reviews but they handle absolutely horrible on my q50 if possible stay away from vercelli tires get continental or similar they are handle very poorly. My oem rims with pirelli tires handle much better 8 inch wide than 9 inch wide on vercelli.
Thanks for the feedback, Bence!
Great service, very fast shipping and updates from start to finish. My order was Great and everything I ordered showed up. Absolutely perfect.
Thanks for the feedback, Gary!
The ordering process was simple and easy and took some guesswork out. They asked the right questions to ensure my setup would be complete and ready to go on my car. The wheels and tires were packed securely and everything went as planned, they even arrived early!
Thanks for the feedback, Jennifer!
The ordering process was simple and easy and took some of the guess work out.
Bought these with little to money since i'm a broke college kid. Very happy with the experience. Wheels came in less than two weeks. Wheels look gas
Thanks for the feedback, Matthew!
Everything was good I got the right tires and wheels but I didn't get the right amount of lug nuts and I got one that was the wrong size. I had to reuse some old ones. I thought I was out of luck
Always a great experience. I find the website and YouTube videos extremely helpful.
Thanks for the feedback, Jim!
Outstanding experience all around.
Ordered a full set of wheels and tires mounted, balanced, +TPMS sensors +lug nuts and +ceramic coating on the wheels; everything shipped quickly, mount and balance is perfect, TPMS sensors programmed perfectly, ceramic coating is very well-done, tires are less than 1 year from manufacture date, and the freight company handled the shipment well - no damage in transit whatsoever which was helped greatly by the fantastic packaging.
Couldn't possibly be happier!
Thanks for the feedback, Justin!
My wheels came way earlier than expected and in perfect condition
Thanks for the feedback, Michael!
Will buy from again. Wheels packaged right and shipped promptly
Thanks for the feedback, Christopher!
My wheels and tires arrived on time and were well protected. They were already balanced and mounted so all I had to do was put them on my car they were ready to go. I highly recommend Fitment Industries to anyone who's looking for wheels and tires. Their car gallery also made it really easy for me to see what wheels and tires looked best on my car.
We're happy to hear that, Elijah! Thanks for the support!
Great experience. I'm only doing this bc I keep getting sent emails
Thanks for the feedback, Benjamin!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the support, TIna!