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FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.
FishingBooker Reviews Summary
FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
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Best feelings with your team and support!
App works perfect, and costumers are setisfied on both sides.
Best booking app so far.
Pescado Adventures has been a vendor on Fishing Booker now for more than 2.5 years. Their customer service has always been of the highest quality, both from a vendor as well as a customer perspective. If you are looking to book, this is the place to be.
I started using FishingBooker when they launched years ago. They always cared about my needs and made improvements to what we recommend. You know a good business when a company listen to its customers. Will always be loyal to FishingBooker as they are to their customers :) happy days and happy fishing :)
We have a tropical storm in the gulf so I've been trying to fit my weeks worth of customers in the few days that we have good weather. One of my charters agreed to the change but we forgot to submit it. I tried to change it through the app but it wasn't allowing me because it was too close to today (Tuesday). I called fishing booker and Kiki did it for me in just a few minutes! Now that the storm is moving south and our forecast is improving, I have the opportunity to book another charter for Thursday!
Niko is sharp, clear and quick helping over the phone calls
It was very helpfull and helped me understand when customers are non responsive how do i handle it
I had an issue with one of the Captains and Kiki really helped resolve the issue.
I wish I could give Maria more stars! I cannot express how grateful we are to have had her helping us, we booked a fishing trip with La Jolla water sports captain Eldon Bertsch. It was a 6am trip for 6 hours, we get to the dock as directed and on time…we notice we can't find our captain so we call and then they tell us the time was a typo our departure time is 8am so we wait for 2 hours the captain finally messages us at 7:30 and states he's having wiring issues with the boat so we express to him how it would be appreciated if he could keep us updated because for 1 we drove 5 hours to come for this trip and we had already been waiting for 2 hours and then he cancels on us at 8am. So we're very upset, Maria from fishing booker gets ahold of us she goes above and beyond for us, finds us a last minute charter, gave us a small credit for the inconvenience, she did all the footwork and was very responsive and so helpful! She deserves a raise & a paid day off lol thank you Maria!
I downloaded the FishingBooker app to book an experience for my husband, daughter and her three friends - 4 new 16 year old "fisher girls!" My Husband and I were so excited to take them for their first offshore big fishing trip. Long story short, we booked a very expensive trip and the captain called to "give us a better experience" but changed us to the next day. Well, the next day came and we never heard from him - Capt Ron, Fishhawk Charters. My Husband frantically started calling and texting; I got on the app to try to find another charter but to no avail. Devastating! All the sudden, I got a random number calling on my phone. I answered it, and it was Chloe from FishingBooker. She not only knew about the problem, but had already started calling other captains and charters trying to find something for us! She stayed with me for over two hours until she found a charter for us in the morning - This was at 9 PM!
We have not had customer service like this in years from any company. Not only was she, friendly and diligent, she was proactive in texting me and calling me and didn't stop until she found one. It was truly impressive and quite overwhelming in a great way! I haven't felt so cared for by a company and I really long time.(FishingBooker… give Chloe a raise!) Thank you FishingBooker and Thank you so much Chloe for 100% saving our vacation!
Niko was provided me with solid advice and resulted in two new bookings. He was paitent as I am new to the platform and followed up with collateral as he said he would.
Cheers,
Captain Andrew
Jacob was prompt and stellar in his reply and instruction to resolve my issue with app with login snafu. Thanks a million to relieving our stress and issues to communicate with clients-so much appreciated!👍🏽👍🏽😎
Pinnacle Marine- F/V MY DREAM, Nevis, West Indies
Chloe was very helpful, and answered all my questions. Thank you Chloe!
Recently a the charter that I booked got canceled. The customer service rep, Chole, was very helpful. She notified me immediately, refunded my payment, and then provided me other recommendations that fit with my original plans.
It was a great experience and appreciate Chole help to resolve this so quickly.
Called in as a first mate to have an issue resolved with a booking and the customer service was friendly and took care of the issue immediately. Thank you Chloe
Very good customer service with informing me about how the system works with the payout method through Fishing Booker for clients to pay with credit card through Fish or website.
Customer service representative did a great job helping me get my issue corrected very quickly
Thank you
I spoke with customer service representative and told him that we could not make the trip happen because of high winds on date to fish and a bilge pump went out a few days after, he understood.
I was a Corp Exec guy for decades and moved to Charters Full Time a few years ago. I'm absolutely shocked at the level of customer service anytime I have a question or need help making sure bookings, calendars and payments or correct. My past life was Sales & Marketing; Fishbookers Search Engine Optimization is just incredible. Highly recommend Fish Booker.
David, thanks for sharing your experience! It's fantastic to hear how Fishbooker has impressed you, especially coming from a corporate background. Thanks for the shoutout! Feel free to reach out anytime!
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Laurence, thanks for sharing your experience! It's reassuring to hear that the customer service representative was understanding of your situation. Dealing with high winds and a faulty bilge pump can be tricky. If you ever need assistance again, don't hesitate to reach out!