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FishingBooker

4.5

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From the business

FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.


fishingbooker.com
Norfolk, Virginia, United States
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FishingBooker Reviews Summary

FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.

This summary is generated by AI, based on text from customer reviews

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Michigan
1 review
0 helpful votes
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Elk Rapids
September 2, 2024

Prime Charter out of Elk Rapids Michigan-Captain Taylor was a great educator...4 of us had never been on a charter...he explained with care and helped us catch fish...a great experience...highly recommend this charter-particularly the 6 A.M. run...sunrise and fish eager to be caught-Salmon, Cisco & Trout-a great experience

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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Went out with my kids, ages 7 and 9. Tyler was friendly and low-key and really accommodating, we all had a great time! Caught 4 nice salmon including 3 over 20 lbs, as well as a very nice cisco! We'll definitely be back.

Date of experience: August 22, 2024
Mexico
1 review
0 helpful votes
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So helpful and patient!
September 1, 2024

Our original booking was for the wrong date. We didn't know how to change it or who to call. We found the number we spoke to a very, very helpful woman. She was so patient. She directed us exactly what to do over the phone. She booked it for us, and she refunded the one that had the wrong date on it. We would definitely use this company again.

Date of experience: August 21, 2024
Texas
2 reviews
0 helpful votes
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Excellent mobile app!
August 26, 2024

Booked online from home using Fishing Booker phone app!
Highly recommended because you can see many possible boats and captains. While not the cheapest trip by any means available, you get what you pay for.
We had great bait fish, 2 great deck handed and a skilled captain. And fishing license and fees are included.
Check them out for serious deep sea fishing.
Easy to book and communicate directly with Captain.
Great messaging thru their app 'Fishing Booker'.

Date of experience: August 15, 2024
California
2 reviews
0 helpful votes
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Fast and courteous
August 25, 2024

Whenever we need an answer to a problem we are having, the crew with FishingBooker are there. They respond faster than any other company through E-mail. Less than 24 hours, usually. Our fishing charter business is glad to have found them. The process is easy and the crew with FishingBooker are right on top of things.

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
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Always very helpful!
August 25, 2024

As a captain we deal with a lot of issues throughout the season on the business side and fishingbooker is always helpful and quick to address and fix any issues we may run into! Thank you for the top notch service and support!

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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Great customer service
August 23, 2024

Had a refund issue. Although initially frustrating, FishingBooker issued my refund and issued a credit for next time using FishingBooker. Didnt have to but they did it anyway. Appreciated very much!

Date of experience: August 13, 2024
New York
1 review
0 helpful votes
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Excellent service
August 23, 2024

Very helpful and response is timely and efficient.

Date of experience: August 13, 2024
Pennsylvania
1 review
0 helpful votes
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Great experience
August 18, 2024

Called in and it was handled very professional by her. Really great person through out the entire phone call

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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Great Customer Communication
August 13, 2024

She me helped with a ton of questions I had about commissions and adding another boat. Awesome to talk to and extremely professional. I wish all the representatives I spoke to were as great as FishingBookers.

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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We had a hiccup before our trip. Customer service responded quickly.

Date of experience: August 2, 2024
Washington
1 review
0 helpful votes
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Awesome support
August 12, 2024

Had a question about my deposit for my fishing trip. Nico was very helpful and problem solved. Nico is Awesome.

Date of experience: August 2, 2024
Georgia
1 review
0 helpful votes
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Questions
August 10, 2024

A lot of help, answers all my questions.
Thanks a lot guys!
Tight lines
Great White Tackle

Date of experience: July 31, 2024
Georgia
1 review
0 helpful votes
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Question regarding our listing
August 10, 2024

Niko was very informative and extremely helpful with several questions. Also, informed us with a way to sync our calendars. Awesome job!

Date of experience: July 31, 2024
Alaska
1 review
0 helpful votes
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Excellent customer service as usual
August 10, 2024

I had several questions about a booking that was up coming and a question about the app calendar both questions answered quickly and pleasantly.

Date of experience: July 30, 2024
Ohio
1 review
0 helpful votes
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Great Support
August 9, 2024

Called regarding a booked Charter on a canceled day. Customer service was great walked me thur how to fix the problem! I sure do enjoy this app

Date of experience: July 30, 2024
Kentucky
1 review
0 helpful votes
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Kiki
August 8, 2024

I've been with FishingBooker for some time now and everyone is always helpful and nice but Kiki goes the extra mile and it's so nice and reassuring knowing that she provides such great customer service. 10 out of 10 for Kiki

Date of experience: July 29, 2024
Spain
1 review
0 helpful votes
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My BEST Fishing company
August 1, 2024

Everythimg IS very easyMore than a year working together, everything very easy and simple.

I hope they always continue with the same way of working to help each other.

Thank you

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Awesome problem solving!
July 24, 2024

Chloe has great problem solving skills. She understood our concerns and came up with a great solution. I am so thankful we got to speak with her. Often this level of customer service is hard to find. Thank you Chloe!

Date of experience: July 13, 2024
Colorado
1 review
0 helpful votes
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Niko is awesome!
July 21, 2024

I ran to a snafu with the booking of simultaneous trips erroneously, and Nico helped me work through everything and confirmed my intended booking. He was very timely, professional and followed through perfectly with the captain. I would definitely recommend your app to others in the fishing community.

Date of experience: July 11, 2024