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FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.
FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
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Had a great time. Everything was smooth including the pick up at our resort
BEST CAPTAIN EVER! This is the place if you want to go fishing and have a Great time. Capt. Seth is a truly knowledgeable guide who knows how to put you on fish! 1st rate boat and service felt like we were out fishing with a friend on our trip, which he certainly is, as we can't wait to fish with Seth again! This was my wife's birthday surprise, and she got here first snook, a bunch, and some trout, blacktip shark, and just the whole experience was fantastic. We would recommend our friend Seth to anyone who really wants to explore the waters of St Pete and what this area has to offer, FISH and lots of them! We are already trying to book in the future! You need to go FISHING with SETH NOW!
Henry, thanks for the awesome review! We're really happy to hear you had such an amazing time out on the water with Capt. Seth. Fishing with a captain who feels like a friend makes a huge difference – especially if they get you on as many fish as Capt. Seth did! What an unforgettable birthday present for your wife. Next time you want to cast a line, feel free to reach out to us. All the best from FishingBooker.
Do NOT use their captain, William Gardinar. We booked an 8 hour fishing trip for our brief stay in Freeport and had to cancel less than 24 hours later when we learned our kids had something else booked for our anniversary that day. Although the policy is no refund for a deposit ($360!), we made the res SO FAR IN ADVANCE that I'm sure he'll have another booking and pocket this extra cash.
Dear Kristine, thank you for sharing your feedback, it is much appreciated.
We regret to hear that you had such an experience. Regrettably, according to the cancelation policy outlined on Captain William's listing, the deposit is non-refundable.
We understand that your cancelation was due to particular circumstances and that the deposit amount was substantial. In an effort to address this matter, we reached out to Captain William, asking if he would be willing to make an exception and honor the deposit. Unfortunately, we did not receive a positive response, which led us to comply with his policy and forward the deposit accordingly.
Once again, we are very sorry for your experience, and we sincerely hope that we will have another chance to provide you with a fishing experience to remember. All the best from FishingBooker
Had a great time and great guides. We would go with them every day if we could!
Thanks for taking the time to leave your review, Melissa! We're really happy to hear you had a great time out on the water. All the best from FishingBooker.
Bullet points describe it best:
- missed guides on same spinning rod on two occasions when running line and telling me it's ready to fish
- installed my ******* Stella spinning reel to a trolling rod with heavy rollers
- cut bait on back of boat where I was and cleaned it when I asked vs keeping it always clean
- the most expensive fishing trip of my life with two complete amateurs… $750 is a rip off!
- both captain and mate fishing on my dime & time to catch fish to sell at my expense
- my expensive fishing rods/reels were placed on deck not minding if the reels could scratch… I had to tell them to be mindful
- if this is not enough, I don't know what it is…
Juan, thanks for taking the time to leave your review. We're really sorry to hear that you didn't have a positive experience with your captain on your trip. At FishingBooker, we try our best to ensure that we only partner with legitimate, experienced captains who can provide an outstanding experience for their guests. If a trip doesn't meet our standards and you don't receive the experience you were promised, we encourage reaching out to our Support Team so we can get to the bottom of the problem and resolve it with you. We also give customers the opportunity to leave a review sharing their side of the story for up to 30 days after the trip has completed. Please contact us through https://fishingbooker.com/contact if you'd like to discuss your experience in further detail, and we can only apologize that the trip and captain didn't match what you expected. All the best from FishingBooker.
Booking our trip through Fishingbooker was fast and problem free! I recommend! Great Captain we had as well!
Hey Bill, thanks for taking the time to leave us a review! We're really happy you had such a positive experience. Great to hear your captain was awesome too! All the best from FishingBooker.
It was wonderfull we caught 7 sharks and a ray and were kept busy on the small poles while waiting for the bigger hit, Captain Shelby was very personable and made the trip a lot of fun.
Hey Vince, thanks for taking the time to leave your review! It sounds like had an awesome time out on the water with Captain Shelby. Next time you want to cast a line, feel free to get in touch with us. All the best from FishingBooker.
Enjoyed the experience. Crew very helpful in all aspects. Great memorable experience.
Hi Roger, thanks for your review! We're really happy to hear that you had an awesome time on your trip. The next time you want to get out on the water, feel free to reach out to us. All the best from FishingBooker. Fish on!
I booked a charter but was unable to go. Canceled months before the deadline. And was still charged my deposit. Which stated was fully refundable.
Dear Peter, thank you for taking the time to leave the review.
After a thorough review of your booking, we have confirmed that it was indeed canceled well in advance. Consequently, we have processed a refund of your deposit upon cancellation. To provide you with documentation, we have sent you a receipt of the transaction for your records.
We sincerely apologize for any misunderstanding or inconvenience that may have arisen from this situation. It is our utmost priority to ensure transparency and excellent service to all our customers, and we deeply regret any confusion that may have occurred.
Should you have any further questions or require additional assistance, please do not hesitate to reach out to us. Tight lines.
Very comfortable boat with a great captain! We had a great time. The Captain and the crew was very knowledgeable and did almost all the work for us while we kept catching the fish. We also get Great Food an Drinks. Will book them again!
Hi Klaus, thanks for the awesome review! We're really happy to hear that you had such a great time out on the water. When you want to book that next trip, feel free to reach out to us. All the best from FishingBooker.
The weather was not ideal but my guide was able to find the fish. I will be down again for tarpon season
Hi Matt, thank you for sharing your experience. It surely takes an experienced guide to make the most of the trip, even if the weather isn't cooperative. Hopefully, it will be much better for the Tarpon season! When you decide to cast the line again, feel free to contact us. We'll be happy to organize another trip to remember. Tight lines!
An experienced captain tried his hardest to find good fish but on the the day the fish were not cooperating. Still a good enjoyable experience and a good day out with fellow anglers.
Hi Neil, thank you for the review. Nature has its own ways, but we are very happy to hear that didn't prevent you from having a good time with fellow anglers. The next time you decide to try your luck, do not hesitate to contact us. Tight lines!
We had an amazing time! Friendly. Knowledgeable, excellent communication before during and after our charter. They went above and beyond to give us an excellent experience!
Hi Elizabeth, thank you for sharing your experience. Communication is certainly one of the most important aspects, and it's really nice to know your experience with the captain met the expectations. Do not hesitate to contact us the next time you opt for fishing. Tight lines!
Had a great time! Caught a variety of fish with different techniques. It was nice that our guide was bilingual. We took the fish that we wanted and donated the rest. We recommend!
Hi Ronald, we love hearing from you! A bilingual guide is always a great advantage, and different techniques surely boost the number of fish species to catch. When you decide to try any of those techniques again, feel free to contact us.
When I decided where I was fishing in Florida, FishingBooker gave a huge range of fishing charters available, but made it simple with their anglers choices etc. I booked it, had a quick text with the charter captain and there was nothing else to do, until we arrived in country. It was made very easy to book, and then once booked it was just me and the captain contacting each other when required.
Hi Ron, we are very happy to hear that the available offer was good and that you easily found the charter that best suited your needs. And smooth communication is surely an important aspect when planning your time! The next time you opt for fishing, in Florida or elsewhere, do not hesitate to contact us. Tight lines!
Great experience. We will be heading back in the Spring.
Hi Anthony, it's great to hear you had the experience to remember! Feel free to contact us the next time you decide to cast a line, in spring or even sooner. :) Tight lines.
We had two days of great fishing with Captain James for more fish, and we knew what to do. If we all had a wonderful time, I would suggest that everyone do it.
Hi James, thank you for sharing your experience. It takes an experienced captain to ensure the catch is good, and Captain James surely is one! The next time you decide to cast a line, feel free to contact us. Tight lines.
Every time I go out of town, travel, or just want to fish. I always get a charter on fishing Booker. Great easy site, very helpful and finding fishing charters even outside of the U.S.
Hi Kyle, it is always a pleasure to welcome you back! We are glad to hear you find the website so helpful and easy to use and will work towards providing even better service in the future. Tight lines!
I have been charged for a trip that qa a cancelled by the captain
I then was charged for a trip where I was very sick. Guess I should have went and got the captain sick. I didn't go to the doctor because if I got a positive Covid test I would have been trapped in Costa Rica for 2 weeks.
I will never use your service again and will tell others how I feel about it.
This was the first time using Fishingbooker scheduling a fishing trip out of the country. It was very easy to use, I liked that I could contact the captain at any time to get updates about our trip and it included all the information on where to go.
Hi Jill, thank you for sharing your experience. It's always important that scheduling activities, especially out of the country, goes smoothly, and communication and timely updates are surely a big part of it. Do not hesitate to contact us the next time you opt for fishing. We'll be happy to provide you with another memorable fishing experience!
Answer: Scam. Fishingbooker is a rip off. Nothing but trouble. No customer service and they charge your credit card. Look out.
Answer: A: Hi Jamie, it really depends on the duration of your trip and the location you'd like to go fishing in. There are captains who offer departure times based on the cruise timetables and can get you back on time. I'd suggest you message the charters you'd like to go out with and inquire about this. I'm sure they will be able to assist you. Also, you can contact our customer service, and we'll gladly help you find something suitable. Many thanks, Maria
Answer: Hi Lawrence, we refunded your deposit after your trip in September was canceled. Please let us know if this is now resolved. Many thanks, Cat


Hi Robert, thanks for the review. It's great to hear that everything went smoothly for you! Next time you want to get out on the water, feel free to contact us. All the best from FishingBooker.