On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
First Class Tvs Reviews Summary
First Class Tvs has a rating of 4.3 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
We monitor reviews for authenticity
Tv was delivered on time & they checked it to make sure it was working & not damaged. No issues with the tv yet.
Great service and price!
Was a little worried. Did receive the item ordered in good condition. No response when trying to contact anyone concerning delivery date which needed to be moved. Would have rated you perfect with a little better customer service. I would purchase another product from you with no worry. A little better customer service would go a long way.
Product was delivered and opened for verification of product working as expected. Delivery was on-time and efficient, delivery personnel were courteous and efficient.
Everything was as stated. Delivery was professional.
Great price! Fast delivery!
It is an awesome TV, especially for the price. My experience with this company was excellent but the only issue I had was how long it took to actually receive the TV.
Overall this OLED TV is great.
Good customer service & fast shipping...no problems, delivery went very smoothly.
Problem was with ebay website. Product was paid for, but showed up as unpaid. Seller corrected issue soon after contacting them. Thanks.
Very good price. Service was also very good, except that the shipping tracker did not work. However, delivery went exactly as predicted. I would definitely buy again.
Haven't yet opened the product, but so far happy with service.
Good experience overall. Took a few extra weeks to get my tv because the shipping company was not flexible with delivery.
Time of year slowed down shipping.
.
It was pretty simple anf suprr fast. The delivery guy did not leave until he assured the unit was working. Overall, white great service.
Fast shipping and product arrived exactly as described.
I purchased a TV from said store, no gimmicks, one of the lowest prices and in stock. Item shipped quickly.
Great no issues!
First, the price of this TV was really good...I checked Amazon, and their price for the very same Model was about $1000 more. I had an issue with the shipper, because the TV had been just 70 miles from me for over a week, and i called the shipper. They said they couldn't deliver for another week or so...after Christmas. So I called Firstclasstvs, they said they would see what they could do. My TV was delivered 2 days later! So kudos to Firstclasstvs...I would definitely shop with them again!
I was searching for a 75" Samsung QLED tv. They were the cheapest so I decided to go for it. A day after I ordered the TV online I was contacted by one of their representatives and informed I would be charged an additional $160 for "insurance". This was required. I had no choice but to agree. I ordered the TV on Nov 23. It took over 8 business days for the TV to reach it's first destination... New Jersey. It sat in New Jersey for 5 days. It took the shipping company(AM Trucking) 7 days to get the TV from New Jersey to the terminal in the State of Washington. I live in Oregon. I called today since the TV has been sitting in Washington for 3 days. I was told it was going to sit in Washington until Wednesday Dec 27th. In the meantime I have reached out to Firstclasstv's and they have my money so they don't seem to care that it will have taken over a month for the TV to be delivered. So my recommendation... if you are just looking to save money and don't care if the TV arrives in a week or a month then yeah these guys have the price. Forget about service though. You'll get none of that.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more TVs Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Insurance is not already included in the price as very clearly stated in the shipping policies on the website since we try to offer the best prices in the nation for our TVs. Shipping insurance is a variable cost and changes based on factors such as location, TV dimensions, weight. In order to keep the price low and give every customer their best possible price it is quoted afterwards. For example, if Joe lives in North Carolina he may only pay 3.5% shipping insurance rate but Tom who lives in Oregon may pay 11%. If we made it flat rate every customer would have to pay the highest amount which is 12%. This way we can help our customers save the most money! EVEN AFTER SHIPPING INSURANCE YOU ARE STILL SAVING CLOSE TO $1000 VS. RETAILS PRICE!