FingerHut

No matter what our balance is the minute you order your credit score goes down. If every time you use their card your credit score goes down I guess maybe you shouldn't be using their card. I will only be making the smallest ordered purchase per year to keep the card open so I don't lose more points. I don't recommend this card for anybody at all not even if you have good credit cuz you won't after

I started with fingerhut years ago. Then closed my account. Had great experience with them. 2 or three years ago I got fingerhut again I've returned items for a refund no problem. I don't get where you are having problems with costumer services they have always been polite to me. They recently switched to fingerhut fetti and still no problems. I payed off the remainder of my regular fingerhut so I wouldn't be having to pay both back. I do not intend to close my account even when paid in full because they offer great quality stuff.

Been paying this bill on time an each month it's in collections. They are the worst company no wonder people can't get their credit straight

Stay away from Fingerhut they will crash your credit do nothing to help you with it I was a loyal customer for three years never missed a payment always made a payment more than what my payment was and then they crashed my credit score and did nothing to fix their mistake they even admitted that they made a mistake but did nothing stay away

Ordered a ac window unit, $800 later it shows up dented and broken. Call them only to hear there is nothing they can do, and it's not their problem. Lady was so rude on the phone it was ridiculous. Don't buy from this company they scam people out of money for broken items and have employees that don't care. It's a scam center that sells broken items.

I like the pc but cpu isn't the best and the gpu isn't the best eather but over all i love the pc ITS GREAT!

The problem I have had as far as paying my account on line with fingerhut is them taking more money out of my bank account which I didn't authorize them to get I check the box that showed the minimum payment but instead they took the whole balance out of my checking account every penneyI had in my cheking account I only caught it when I tried to use my card the next day when I tried to pick up my medicine at the pharmacy and my card was declined I knew I had at least I thought I had I called the bank and they told Fingerhut had taken the out of my account using my debit card that they had on file I cancel that card on that account.

FINGERHUT... I have fetti, and advantage... thieves, and the liars! They doubled charged both my accounts took my money, and refused to fix the issue. I called several days in a row and all they did was lie to get me off the phone. When I called again they would not refund the mistake they made. Scam!

Fingerhut notified it's customer cardholders of the following:

"Important Changes To Your Account take a moment to review the recent changes to your Fingerhut account. Fingerhut Fetti Credit Card
1 New Credit Account. Same Great Fingerhut.
A new Fingerhut Fetti credit account has replaced your previous Fingerhut Advantage credit account in My Account."

What they failed to tell us customers is that this new Fetti account would be reported as a new account to the credit bureaus. I have worked hard to raise my credit score the past few years. The new line and closing of the old account ruined all of that hard work because it dropped my credit score considerably.

And this from a company that advertises that it can increase your credit score. There should be a class action lawsuit for this.

Hi I recently came back to fingerhut after 25 years and so far I have been happy with all my purchases except the women's tops with built in bra they were way too big and awkward fit. I enjoy the cheap monthly payments and it brought my credit score back up. I ordered so far 6 pairs of sneakers from here in the past and today a gold ring.

Please listen for your own sake don't do business with these people you will regret it they will absolutely ruin your credit rating please read all reviews

I give Fingerhut five stars for making items available to people who are trying to get their credit back on track. Although their interest rates are very high, that is to be expected for the risk they are taking. However, I deduct two stars, because Fingerhut also chooses to milk it's customers by selling their merchandise at 20 to 50% higher than it's competitors. I also deduct another two stars, because Fingerhut, who claims to give it's customers an opportunity to build their credit, just recently went through a name change and without any regard or afterthought for their customers, that name change "most probably" lowered their customers scores, as it did mine--when Fingerhut/Fetti is now showing as a new account and the old Webbank/Fingerhut has been relegated to the credit bureaus dustbin of old accounts. Basically, if you have had the Webbank/Fingerhut account for years then it is affecting the credit age of your open accounts.
'
My advice is if you want to use Fingerhut to build credit, then just keep your purchases low to build that credit--I would also suggest that you compare prices online and if you do then chances are that you can find that very same item a lot cheaper elsewhere and if you don't need that item right away then just save up for it--you will save a lot of money that way.

I have been with Fingerhut for 4 1/2 years never being late on one payment When they switched to Fetti bank they closed the old account from fingerhut advantage to fingehut fetti. Now the new account and the old account are on my credit report. I owe them nothing but for them switching banks the Fetti account is listed as a new account. As a result my score from equifax went down 32 points and Transunion went down 25 points. They never mentioned this or told of it in writing. Last year they gave me a temporary increase which I never asked for and when they took it off my score went down 10 points. I worked so hard the last 4 1/2 years on my credit and the company that says they build your credit actually hurts your credit. This should be illegal without them giving you a choice of opting out but do not. Terrible to treat customers like that. Their customer service is a call center is in another country with people you can't understand and was hung up on 3 times. Very rude people that are no help and an email address for complaints that doesn't work. Unreal they do this to good customers

March of 2022 Fingerhut changed banks. When they did they opened new accounts for all customers. Deleting our credit history. I lost 7.2 yrs. Now I have to submit a complaint to all agencies and credit bearus to try n get this fixed. Furious doesn't even begin to express how I feel rn. So everyone who sees my review here. Needs to write a letter asking for this to be corrected. Send it to all credit agencies and the fingerhut creditor. Along with proof they screwed u(pics of credit gone etc) keep original copies. Report them to ATG and FTC etc. Maybe even media outlets. This is big on a grand scale. Imagine how many big the customer base is? They screwed us all. Might even reach a civil suit!

The amount of deceiving this trash does to those attempting to raise their credit is astonishing.
This garbage is a rabbit hole of diminishing your credit.
It starts out lovely, it dangles trinkets to you for you to fall in their trap of trusting they're in your best interests with credit. But the longer you're with them, the more you realize it's scamming, the less valuable you become. Should be the other way around, right?
You'd think they'd be more caring for their long time credit account holders (whom make payments on time, at that) but NOPE!

After maybe a year or 2+ (mostly after a year), it start getting worse with them. The guy that partners with fingerhut is definitely a sleazeball. Since his contract ended with them(Fingerhut/WEBBANK), all of us ended up getting our accounts closed automatically which in return means our credit would drop, due to "The President" ending his contract with them.

Not to mention they give temporary credit line increases and FORCE you to use their temporary increase because if you don't, then your credit limit will go back to its original amount and that'll reflect on your account, then the credit bureaus will take that as you're not managing your account well and will DROP your credit massive points. I hate Fingerhut and the president of it. This guy is obviously a big time crafty schemer and is trickbagging people.

No one knows whats going on in your account. I have an outstanding account and paid every week. There is no reason for fingerhut to close my account because they switched banks. They sent an email saying congrats and how nothing has changed. Now they saying I would need to REAPPLY to REOPEN my account? Spoke to someone on Monday and he said not to worry that I could use my account within 24-48hours and sent me a promo code. I tried to buy a bag and what do you know? The account is still closed, confused? I am too...

1
How can a person shop, when your website won't allow it? If you hit the back arrow, your taken back to the homepage. Then you have to start all over.

I purchased an ASUS laptop from this company. When I received it, I found that I could not type on it easily, and that the ports were not compatible to any devices that I needed to connect to it. Believing that I had 60 days to return the item, I did return it.

Approximately 2 weeks later, I received an email from Fingerhut, informing me that the laptop was going to be returned to me, because my return was not in compliance with its return policy. I then reviewed the policy once again, only to find that if one scrolls down to the bottom of the policy page, that there's a clause that states anything that "connects to the internet", however, must be returned within 30 days. As a result, I'm stuck with a laptop that I cannot type on or use.

I spoke with a customer service rep and a very apathetic and dismissive supervisor, and explained that I literally, had a replacement item in my "cart", ready to purchase and that I was simply waiting for my credit to complete the purchase. I explained that I could not understand why it would force me to keep an item that I was not happy with, when I was exchanging the same for an even more expensive item. Nevertheless, Fingerhut refused to issue me a credit and only offered me a "discount on my next item". I informed them that this would be my last purchase with them, after this kind of deceptiveness.

What I would suggest to anybody considering opening an account with Fingerhut- don't, unless you want to be met with probably other hidden deceptive terms, not conspicuously placed on their website, or unambiguously stated. Beware!

This company obviously has no interest in keeping its customers, and only values the first and exclusive sale. Please note that I'm forced to give it a 1-star rating, because 0 isn't available.

I made a purchase for a PS4. Advertised with it was a basketball game. Never received. Kept complaining, now told no basketball game was shown on their site with the PS4. Have received 3 headsets with the PS4. All of them had shorts in it and I WILL NEVER BUY ANYTHING AGAIN FROM THIS COMPANY!