FingerHut

I had a $1300 credit line. They reduced it to $100.00 I've never missed a payment and keep my account balance paid off. I called their "support" who told me they reduced it due to "credit issues." FYI - my credit scores are higher now than when they first assigned me my $1300 credit line. So, the account is now closed. They are too expensive anyways. Shame, I used them for gift shopping and the Holidays are coming up. They could have had my money.

So I ordered a computer and a printer. Everything was fine until I had noticed I was paying for two accounts. One old an one new that I never purchased from the new account. Somehow the price was more than the old account which had me confused. So I paid off the higher account thinking this was the original one. Why do I have to figure this out when I never authorized for another account. So still saying I owe and have a balance which I refuse to pay. Getting an attorney they are fraud.

Bought a generator from fingerhut and a warranty plan. Generator doesn't work at all. I bought for emergency reasons. When needed it didn't work at all. Call warranty service I bought tried to send me 2 hours away to get it fixed. Now have to wait 2 business days for them to find closer place. Fingerhut Said I should of tried when I bought it. Didn't know Fingerhut send out broken item that cause over 500 bucks.

DO NOT USE! They will steal your money even tho u haven't made a purchase. These ppl have access to your bank information they will use it!

I ordered 3 shirts. 2 pairs of pants over a week ago they. Told me it was on its way took the money off my credit card 5 days later. They tell me they don't have my pants and only the shirts. I asked him for my money back and I can't get nowhere. I've spent 2 hours on the phone and they put me on hold. I wouldn't recommend buying any things from these scandalous people. I asked them to hand me off to a supervisor. I'm still waiting on hold. It's been an hour and a half i'm pretty sure i'm not getting my money back

1st of all their items are priced way too high they charge way too much and it doesn't matter if you've been paying your payment on time for a year or 2... I just called them to see if this one month they can move my payment to the next week because I could not make the payment this week and they will not help me out so that I can make the payment 1 week later and it goes on your credit that you can't make that payment when all you want to do is just move it a week out... I talked to 2 different people and they just would not help me but they sure will take my money when it's due... Finger hut is one of the biggest rip off sites that I know you're better off going on Amazon and buying what you need or going on after pay...

I bought this Order: ORD*******619 On 03/23/2023
Total: $84.79
I received it on April 30th
My husband tried using this item a few days later but it kept blowing fuses & didn't have any power to remove or put bolts & nuts
Then it just died wouldn't turn back on

I contacted Fingerhut customer service they sent me a return label

I sent the item back on April 19th
I waited for a couple weeks contacted customer service
They said they haven't received it yet
But customer service said they will email me a form it's Affidavit – Return Not Received
Then email it back to with copy of the receipt from post office showing item was i dropped this item off
Then within 10 business days
To receive the credit back to my account

April 24th still nothing
I told them that I was going to exchange the order for another one of Powerbuilt 12V Lug Nut Impact Wrench with 2 Impact Sockets
Item Number NQK1
IPrice $79.99

I bought this order ORD*******083 on
4-24-2023 i received it on May 1st
It worked like a charm for a few days then just died wouldn't turn back on
So I had to contact Fingerhut customer service again over this too
They sent me a return label
I sent it back to them on May 24th

Plus I filled out another one of those forms
Affidavit – Return Not Received
Sent it back with copy of the receipt from the post office showing item was dropped off to send it back

WTF is going on I understand getting one item turns out to be a crappy item but 2 of the items and they both stopped working and had to be returned

IDK what is going on
I'm sick of having to return items and getting screwed on my refunds or my credit added back to my account

Here's pictures of proof that I bought both these items

The small score increase you might get is not worth the damage that they cause years later. For one they closed my account because they "changed their name" to Fetti and cause a score decrease. Next they send letters saying that if you don't buy something from them, they will close your account, even if you have already made several purchases. NOT WORTH IT, KEEP IT OFF OF YOUR CREDIT REPORT COMPLETELY.

They closed my account because I didn't feel like allowing them to force me to make a purchase.

If I could enter a zero rating I would. This company does everything it can to rip off each and every customer. They opened a Fetti account without my permission, and put charges I made on the advantage card to the Fetti account. I called them and ask them to transfer the last Chargers I made ist Christmas to my advantage card, which is the one I signed up for.
I spent $350 at Christmas last year, they told me it's going to be on the advantage card, and they put it on a new Fetti account. They then charge an insurmountable amount of late fees for account I did not authorize or open.
Right now I'm trying to pay off $872 on the Fetti account, and they are refusing to accept my payment. I spent an hour and a half on the phone with three different people trying to pay off this account, and they kept making excuses for why they couldn't except my payment. They charge interest by the day, so they do everything they can to avoid a customer paying off the account. Do not get this credit card, the interest is unbelievable, and they are the most unethical business I've ever dealt with in my 60 years.
Do not do business with this company. They are a complete fraud.

This rating it a ZERO! I purchased items from Fingerhut and set up payment for more than the monthly payment required. I go on my account and see that they have been charging me a $30.00 late fee because I thought the due date was on the 5th of each month. How ignorant can you be when you see that the payments were being made over the required amount to get it paid off and you stiff me for $30.00 and would only credit 3 payments back. They were also charging Safeline fees which I had not idea what it was for. I'm 100% sure I have never selected that offer to be charged and they will not credit all those payments back to me. I though this was a great place to make purchases from, but I was 200% wrong. They will cheat you out your money, charge high interest and add on fees you know nothing about. So please people keep your eye on your account so you don't get scammed like I have. The refrigerator I bought does work right, the temp has to be kept down so the bottom refrigerator doesn't freeze so you can't keep the items cold. The top has ice build up and you have to constantly defrost it. The humidifier does not work at all and I waisted my money on it. It doesn't do anything but blow out air, it doesn't clean the air what so every. Don't waste your money cause you can't return items, they give you every single excuse in the world as to why you can't return it! BE WARE!

Since Fingerhut switched over it is now nothing but a scam. They charge you $30 late fees and customer service is no good

Better Business Bureau can be added to the list. They do not enforce then what is the point of your services if you're allowing a company that gets low ratings have a high rate on your site. Making me pay for something I never received because they said I mailed in the information too late. When they were not clear on the affidavit what was ACTUALLY needed. I wish I never got a card from them. I would recommend going elsewhere to attempt to better your credit. And if you want a nice expensive item, save up for it. It will be worth it. Paying twice as much for the Fingerhut price will equate to your savings. Might as well save up for it and not have to worry about paying down every month. Again, if you can do not do business with this scam company. You would think they are low on inventory and money the way they do not care about customer service. I am in disbelief that I am have to pay for out for an iPad two companies "misplaced".

I have always had automatic payments since I open this many years ago. Now that it almost made out I'm have late charges due to!FETTI" I never made this arrangement. Atrocious interest rate due late payments on their behalf. I no longer want keep this company. I feel betrayed always paid on time.

Fingerhut harms its customers by preying on their financial weakness with promises of easy payments on things you need. It will cost you 3-4 times the actual cost of the items, and they will hurt you with no conscience. They rejoice in reporting negatively to credit bureaus, and gladly offer to do it again.

I totally paid off account a zero balance. When I tried to order something new they said account closed because of other accounts that have nothing to do with them at all. They way way over charge but I have been working on rebuilding my credit. I was told they were good for this.

Instead I over paid and tried to reorder and was denied.

HORRIBLE people

I made a order with my debit card & it wasn't clear on the process & fingerhut robbed my whole debit card. I called & the automated system said the order couldn't be canceled in which I was not accepting that because I just made the purchase. Finally spoke to a agent & they said I was supposed to receive a email of cancellation & was told by the end of the day things should be back. It is now late late in the day & haven't received a email yet. I called 3 times & the last agent say 3-6 business days. I'm extremely pissed off because it didn't take 3-6 days to take my money. It took only a minute for that. Fingerhut should be shut down for business & their operators & supervisors are rude & unruly liars.

I was a loyal customer for 13 years paid them off every order. Over 5k in orders always paid. Then they switch over to Fetti and this new company I was automatically approved! Had almost 3k in credit and had a good score to support having that approval. Then I didn't order anything for a short while because I was busy paying off the advantage. So yeah I was working hard on my credit for a home loan. This sorry company closed my Fetti account without a word until After it was done. This caused my credit to drop 32 pts. That is so dirty as nothing changed except that my credit had improved and I had not ordered anything yet! I will Never Ever do business with such A dirty Company As This Again! STAY AWAY IS All I CAN SAY... They Claim They will Help You Build Credit Well They Close your Account if you don't Keep Charging It Up Hurting Your Credit. Very Sorry Business And Very Ridiculous to Not Inform Customers Hey you need to Order Or We Are Closing Your Account. WORST BUSINESS EVER. SAD BECAUSE I LIKED THEM AND WAS A LOYAL CUSTOMER OF THERE'S FOR MANY YEARS! NO APPRECIATION FOR LOYAL CUSTOMERS OR YOUR HARD WORK TO KEEP YOUR CREDIT IN GOOD STANDING. RUN DO NOT DO BUSINESS WITH THEM

I started Fingerhut back in August of 2021 and after completing the fresh start program I was given a $400 credit limit which I used to make I believe 3 purchases. I have always paid my bill before the due date AND with the exception of 2 months where I was only able to make a minimum due payment I always paid atleasy $25 over my minimum due. When that joke of Fetti went into effect last April I have had a $100 of restricted credit since then and I've called multiple times to inquire on it being released and was told the amount would decrease with positive payment history. I have made all my payments ontime and more then amount due every month and no decrease in my restricted credit. I called today and asked for it to be released and was told it can't because I owe on my previous account still. When I called the rep out for lying about that and mentioned I have a family member who I live with that owes over $800 on their old fingerhut account and not only has no credit restriction also got 2 increases in the last 6 months he became very rude and argumentive with me and got a serious attitude when I asked for a supervisor. After waiting 20 minutes on hold I spoke with a supervisor supposedly who did not want to do his job and was in a big rush to get off the phone. After telling him either the restricted credit gets applied to my available balance or I won't do business with fingerhut anymore he tried to tell me the same BS lies the previous rep did and also got an attitude when I told him he was wrong. I ended up closing my account I'll take my business somewhere that won't rip me off and hold part of my credit limit hostage

I was referred by Experian to start an account with Fingerhut. My credit score was decreased by 200 points. It was 655 at first. Then Fingerhut started adding fees to my account because although I paid on time, I used a money order. Next month is my last payment and I wouldn't recommend Fingerhut to anybody. Plus the quality of products is poor!