FeverupReviews 315

Kevin, Carla & Jose were very helpful! Was able to explain & get back to me with answers! Good experience with fever!

The assistant was so correct. I'm so grateful with him. I had a problem and it only took 1 hour in change.

Hassle-free and quick refund for an event I bought to many tickets for. I wasn't expecting such a quick (less than 10 minutes to sort everything out) experience. Rodolfo was great! I'll definitely be using Fever again.

The Fever staff have been amazing. I had a few issues that needed sorting out and each request and query was promptly addressed. All the performances I have experienced so far have been incredible!

Reading some negative reviews & wanted to chime in that I've had a few different issues from not being able to access my account to not being able to attend an event due to illness and have only had very positive experiences. The customer service rep that helped me access my account was patient and spoke clearly and fixed my issue. When we were sick, we rec'd vouchers to reschedule but I neglected to rebook, so they expired. I contacted fever and explained why we never rescheduled and they extended my voucher so we were able to atrend the experience! Never had a problem contacting them or having someone assist me & they did exceed my expectations.

Customer service agent was pleasant and very helpful with getting me to amend my ticket date due to unseen circumstances.

Bought tickets for van gogh, representative had to help me do the app thing on phone. Wanted to reschedule/ Cancel the original tickets 6 days prior to show ( well within timeframe), due to my having covid. She said monies would show up in voucher wallet and I could use voucher to reschedule to another date. Original tickets cancelled, no monies showed up in Wallet. Representative admitted sometimes vouchers don't go thru. Have been on phone, email, I am out money and my tickets are cancelled. They offered an absurd solution to pay for another set of tickets THEN they would refund me my original cost? I'm supposed to trust them to do that. They have my money. Their app voucher system is not working. My tickets are cancelled. I have read other reviews saying the same thing

Thank you so much for accommodating to my needs. I could reschedule my event, and a full refund of a voucher was refunded to purchase the same tickets on a different date. Thank You!

I booked two tickets to the Van Gogh exhibition in London. I am a young disabled person who requires a companion to attend events like this. The night before my companion fell ill so us attending the event became impossible. I contacted fever immediately the night before the event and explained my situation and that I couldn't attend with anyone else. I also expressed my concern at the loss of almost £50 for an individual who is only able to work part time due to health concerns. No compassion, just a standard response within less than half an hour of request sent stating that the event couldn't be refunded even though it hadn't yet happened yet? I didn't even request a refund. I requested a reschedule so I could just arrange to attend another day. Extremely disappointed. First time using fever and won't be using again. There's a "no refund" policy but surely in regards to health circumstance there would be some compassion? I even offered the company proof of my disability (which I don't have to!) to try and get somewhere but nothing.

Very quick reply. Great experience! Never dealt with sitejabber previously but happy to say I had a very pleasant and overall great experience.

I bought a ticket for a Van Gogh event in Dublin, after seeing the RDS event advertised. Keyword here, RDS.
FeverUp came up on Instagram and socials so I thought it was the same event. They didn't make the location clear and they didn't make it clear in the description that there was another event running of the same kind they knew full well what they were doing, the RDS is a proper place for an event.
When I realised the address for their event was different, and realised two were running and they are preying on people's confusion, I asked them for a refund, well in advance (it's the end of next month) and they won't refund me.
Shady and dishonest behaviour.
They kept their location well hidden to deliberately confuse, and now that people have their tickets, they email annoucing a random place, nothing to do with the RDS. Beyond shady.

Was very happy with the service received from Fever and especially Franco
The agent detailing with the issue.

Interesting that Feverup selectively only post positive reviews. Swan lake by candlelight in Brisbane was very average, we paid for the most expensive tickets but were seated so far back we couldn't even see the 1 ballet dancers legs or feet! Our kids who were so excited to see this couldn't see anything as you are seated quite far back in a church pew behind lots of people. It's really very poor value for money. The orchestra consisted of 4 musicians, the Swan lake "excerpts" were based upon the ballet and not accurate. The 1 ballet dancer could not do justice to this beautiful ballet with arms waving and a pained expression. The music was beautiful but the candles are not even real. Good imitation of candles to make lots of money. We left early and were so dissatisfied with the experience when we paid for the best seating at 75.00 per ticket x4 that we will never use fever again. It's actually incredibly dishonest in the way that Fever promote this performance as Swan lake! I'm a retired ballet dancer so I know what to expect and this does not do justice even as an "excerpt" of Swan lake. Do not waste your money, save up and go to a real ballet in Sydney, Paris, London or NYC.

After an event was cancelled, I received a few options about the next step. The company quickly responded to my refund choice with clear correspondence and a hassle-free experience.

I purchased 2 tickets for an event. The Dining in the dark in Miami. Don't ever do that, it was the worst experience of my life. The dinner/show was supposed to start at 8:30. They did not start seating until 10:00pm. They started when the dinner was supposed to be end! We had to leave because I wake up at down to go to work. We spoke to the manager from Fever up and he said we can reschedule it. And we picked the one of the last dinners. Hoping they will fix all mistakes and shortcomings. They dose not fix anything. They didn't start on time. AGAIN! The food service was terrible. The food quality was horrendous. There was nothing remarkable or unique about it in any way. This was a terrible experience and definitely not worth over $100/person. The food is like cheap buffet food that you could get for $15. I've had a dining in the dark experience before and really enjoyed it, but this one was not good at all. I was warned that there's no refund policy. So I asked for the voucher. Because this event is a scam! In a chat they said they will get back to me shortly with a SOLUTION. I sent one more email after 3 weeks. No response! I will not be using their services ever again!

I had a little problem with my purchase. I sent a mail to the customer service and the reply was very quick. Everything been sorted in a short time. Thanks guys

I would highly recommend using Fever. The staff are efficient, pleasant to deal with and respond within minutes to enquiries re resolved immediately. A very professional setup.