Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Thomas U.
Unfollow Thomas U.
Share Review
Report Review

So far it has been very good but I would like more information.

Date of experience: July 25, 2022
California
2 reviews
0 helpful votes
Follow Alan N.
Unfollow Alan N.
Share Review
Report Review

You've only given speculation, there can be no rating until final figures are presented. Right now its only information for possible lenders, and that's all. Two stars is generous at this stage.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
Follow Allan Q.
Unfollow Allan Q.
Share Review
Report Review

I'm really impressed with the people who have been able to help me with

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
Follow Carla Q.
Unfollow Carla Q.
Share Review
Report Review

I did not want to be contacted, I expected an answer from your app. Now I will have to deal with annoying calls from places I have already talked to. They can't lower my current 2.75% loan rate.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

Fairly standard questionnaire. Nothing made me flinch or feel bullied, etc.

Date of experience: July 25, 2022
New Jersey
2 reviews
0 helpful votes
Follow Cindy C.
Unfollow Cindy C.
Share Review
Report Review

I want to remodel and also put sm. Apt upstairs for extra income.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Share Review
Report Review

I was immediately called by a lender
August 25, 2022

I was immediately called by a lender. I had not finished reading anything and I felt like I was put on the spot for something that I was curious about.

Date of experience: July 25, 2022
Pennsylvania
1 review
0 helpful votes
Follow Phil V.
Unfollow Phil V.
Share Review
Report Review

I did not know until too late that I will be harassed by these lenders.

Date of experience: July 25, 2022
Wisconsin
1 review
0 helpful votes
Follow Click Q.
Unfollow Click Q.
Share Review
Report Review

The Ad is clickbait and a waste of my time. Stop it!

Date of experience: July 25, 2022
California
1 review
0 helpful votes
Follow Sharon I.
Unfollow Sharon I.
Share Review
Report Review

Feedback
July 25, 2022

Not happy about giving personal information. First person that call was extremely rude. Amerisave and Rocket were awesome.

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Easy so far but we will see if they can still help since I am currently in bankruptcy and bad credit

Date of experience: July 25, 2022
Georgia
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

I had a over 100.000 $Morgage at rate 4.25 an now for same amount you want to chhg me over 200$ more? Why an this is for home employment

Date of experience: July 25, 2022
Texas
2 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

A little misleading from the beginning and then my personal information is given by you to to others for marketing purposes even if I don't go through with what you're offering. Also it's misleading because it makes you input your info in the guise of "seeing if your property qualifies for this program."

Date of experience: July 25, 2022
Minnesota
1 review
0 helpful votes
Follow thomas R.
Unfollow thomas R.
Share Review
Report Review

You specifically said "pay off" my mortgage not refinance. Classic bait and switch.

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
Follow Douglas N.
Unfollow Douglas N.
Share Review
Report Review

I did not receive information or an estimated dollar amount on potential mortgage payment savings. Instead, I got three lender links and mysterious, but obvious sales call afterwards. I could have googled that crap and made calls myself, had I known that Fetharate would only provide this extremely small amount of guidance or information. I was curious, but no further steps will be taken since your ad is not transparently honest. Have a great day and please lose my information. Thanks in advance.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Share Review
Report Review

Lies and disseat in your advertising verses what is real. I have already posted on line to stay away from Ameri-Save as being dishonest. So sad the world has people like you.

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
Follow Barbara Y.
Unfollow Barbara Y.
Share Review
Report Review

There has not really been any experience so far that I can rate only the input of information. So with more input I guest from a lender I will be in a better position to rate

Date of experience: July 25, 2022
New Mexico
3 reviews
0 helpful votes
Follow Beulah N.
Unfollow Beulah N.
Share Review
Report Review

Don't need to involved with phone calls. I look what I can do.

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

I didn't realize this was just another advertisement...
August 24, 2022
Updated review

I didn't realize this was just another advertisement for lenders to generate more business. I really thought the State of Illinois was doing something good for it's residents.

Date of experience: July 25, 2022

Good so far
February 5, 2022
Previous review

Good so far.

Date of experience: February 5, 2022
Colorado
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Share Review
Report Review

First page indicated I would not receive sales calls, only to find the whole process was leading up to a bunch of sales calls. And, I never received any information that was promised about "how much I could save" or any other numbers/values to back up the whole reason I entered all my information! Another marketing scam... sigh.

Date of experience: July 25, 2022