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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Pennsylvania
2 reviews
4 helpful votes
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Doesn't tell me if I qualify...
August 24, 2022

Doesn't tell me if I qualify... and doesn't give me any rate.

Date of experience: July 25, 2022
Georgia
1 review
0 helpful votes
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Nothing right now!
August 24, 2022

Nothing right now! But I hope that I am one that is a Candidate for my mortgage to be paid off in full

Date of experience: July 25, 2022
North Carolina
1 review
0 helpful votes
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Ok if I don't get "called to death" before getting any detailed information

Date of experience: July 25, 2022
Texas
2 reviews
0 helpful votes
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For as much as I have done, it is a form that can be filled without difficulty.

Date of experience: July 25, 2022
Washington
1 review
0 helpful votes
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I did not find out about new rates
August 24, 2022

I did not find out about new rates. This is just a sales solicitation.

Date of experience: July 25, 2022
Colorado
1 review
0 helpful votes
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Rocket mortgage is horrible
August 24, 2022

Rocket mortgage is horrible. Different people in the company call & push & push. They want to take control of your life including who you talk to when it comes to who is helping you sell. They want to the their name and phone number. No, don't do it. They call 10 to 15 times a day. I have asked to stop this constant hard selling strategy. They won't. I told them I wanted to be in charge of my situation & that I'd provide additional information when it was needed. But no way. It is absolutely horrible to conduct themselves like emotional kids who want something & they want it now. And if you don't comply they have things to say to pressure you even if they are irrelevant. If you don't stand on your grown & be knowledgeable about other lenders, this company is going to railroad you & take to the cleaners. A lot of information that is necessary, they don't disclose unless you know what to ask for.

They have one, & only one goal, close the deal whatever it takes. They are professional Vultures pretending they care about the customer.

Date of experience: July 25, 2022
Maryland
1 review
0 helpful votes
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Entering my information and the response of possible Lenders is very quick!

Date of experience: July 25, 2022
California
1 review
0 helpful votes
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You said stimulus money but it doesn't look like it

Date of experience: July 25, 2022
California
1 review
0 helpful votes
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Easy to find out and costs nothing to learn more, so why not?

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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MY EXPERIENCE would be MUCH HIGHER if you $#*!S COULD $#*!ING WAIT! YOU'RE OBNOXIOUS AND RUDE with your goddammed pop up for "feedback?" FOR WHAT? AT THAT point, you've done NOTHING, LET alone ANYTHING NEEDING FEEDBACK

Date of experience: July 25, 2022
Colorado
1 review
0 helpful votes
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Very user friendly, offer is intriguing & much needed.

Date of experience: July 24, 2022
Michigan
1 review
0 helpful votes
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Just have to finish
July 25, 2022

Just have to finish. So far it was pretty simple.
Ad

Date of experience: July 24, 2022
Arizona
1 review
0 helpful votes
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I don't own a home and it's asking what's my property address

Date of experience: July 24, 2022
Oregon
1 review
0 helpful votes
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Just trying to look at some houses online. 45 minutes ago I started and haven't seen any yet.

Date of experience: July 24, 2022
New York
1 review
0 helpful votes
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I am just addressing your question, I have no experiences with you to provide anrating

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Saw it on Facebook it help me alot didn't have to call anybody. Saved me time from going to any office

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Easy to navigate through and complete application.

Date of experience: July 24, 2022
Pennsylvania
3 reviews
0 helpful votes
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This ad is MIS LEADING!
August 24, 2022

This ad is MIS LEADING! I don't want to talk to a bunch of lenders. Either you have a rate to offer based on the info given or stop the damn BAITING!

Date of experience: July 24, 2022
Minnesota
1 review
0 helpful votes
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My experience with the application. Was very user friendly i skipped over a few sections will go back and complete where would I find you proffered lenders list would like to do my research before they contact me

Date of experience: July 24, 2022
Ohio
2 reviews
0 helpful votes
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Need more information to see how to make sure that...
July 24, 2022
Updated review

Need more information to see how to make sure that I Qualify. Thank You. James Curtis

Date of experience: July 24, 2022

Would Like a Faster Response Requested
August 13, 2022
Previous review

Would Like a Faster Response Requested

Date of experience: July 13, 2022