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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Easy to use, unsure this is truly from our government

Date of experience: February 1, 2022
Maryland
1 review
0 helpful votes
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NOt one mention of the special government program to save money. This is just a lead on scam to get my information. I will not respond to any of these. You promised i would find out if i was eligible. You did not. Good Bye Forever.

Date of experience: February 1, 2022
Washington
1 review
0 helpful votes
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Easy so far
March 3, 2022

Easy so far. Wondering and waiting for lender's phones to ring my phone.
Awaiting further news.

Date of experience: February 1, 2022
Florida
3 reviews
0 helpful votes
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I could not speak to an agent right now, as I just brought my daughter home from the hospital after surgery.

Date of experience: February 1, 2022
Texas
1 review
0 helpful votes
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Ok but I didn't know that I had to enter everything

Date of experience: February 1, 2022
North Carolina
2 reviews
0 helpful votes
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Interesting, but not enough to go through the paper work

Date of experience: February 1, 2022
Texas
2 reviews
0 helpful votes
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I don't want phone calls text or email only please

Date of experience: February 1, 2022
Colorado
1 review
0 helpful votes
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This is all bull$#*!
March 3, 2022

This is all bull$#*!. You are selling my information. I've tried to re-if but keep getting the same answer "Sorry. "
Why don't you find before selling my info if I AM WORKING OR NOT.
COVID $#*!ED MY JOB UP.
Now what…….,?

Date of experience: February 1, 2022
Louisiana
1 review
0 helpful votes
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Thought i would find out the rate upfront before lenders start calling

Date of experience: February 1, 2022
Washington
1 review
1 helpful vote
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They brought to My attention that I was very much qualified for getting the house I so need today, not in years, but now. Awesome, thank you again! What next?

Date of experience: February 1, 2022
Texas
1 review
0 helpful votes
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You only provided Intel on 2 mortgage firms. Same ones that always are advertising on the internet.

Date of experience: February 1, 2022
Alabama
1 review
0 helpful votes
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You put forward a leader saying we'll see rates and that's definitely not the case! My rate is already low I wanted to see if this would be worth pursuing. I didn't need to fill this form out to get a phone number that's what google is for!

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
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I am seeking information, and don't know what I need. So far I have not learned anything.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Loan Depot was in my sights for a conventional loan refinance combining my 1st balance with my 2nd (HELOC). Recent events may suggest a VA loan instead.

Date of experience: February 1, 2022
Tennessee
1 review
0 helpful votes
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You stated a gov program to help with home payments and then connected me to refinancing with dubious companies. Not helpful nor honest.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Fast easy on internet ao I applied to see if I qualified
February 1, 2022
Updated review

Fast easy on internet ao I applied to see if I qualified

Date of experience: January 31, 2022

Same stuff but do you do manufactured homes on permanent...
February 24, 2022
Previous review

Same stuff but do you do manufactured homes on permanent foundation

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Need to check out these companies talked to them before unable to o get refinance help from them

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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It's good as long as the numbers and rates come out right as advertised.

Date of experience: January 31, 2022
California
2 reviews
0 helpful votes
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AD for Loan modification is actually an ad for a refinance... now I'll get a million call! DECEPTIVE!

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Easy instruction
February 1, 2022

Easy instruction. Application walks you through each question.

Date of experience: January 31, 2022