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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Good and I like that this service is there to help people who did not know that the mortgage rate is as low as it is. I also like that you help people find a good Mortgage company. Thank you.

Date of experience: February 2, 2022
New Jersey
1 review
0 helpful votes
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Quick help given
February 2, 2022

Quick help given. I'm waiting for a lender to call me. My fingers are crossed.

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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We are an elderly couple and our house insurance is now bypass our home payments I need help

Date of experience: February 2, 2022
New York
1 review
0 helpful votes
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Now! Just need to talk with a agent to ask other questions

Date of experience: February 2, 2022
North Carolina
3 reviews
0 helpful votes
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This is such a bs marketing ploy
March 4, 2022

This is such a bs marketing ploy. I barely had the information in and I got 8 phone calls! You're not giving me the information you said initially! I hate this kind of crap!'

Date of experience: February 2, 2022
New Jersey
1 review
0 helpful votes
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Did find lender as advertised instead trying to sell me credit repair services. Give information based on covid financing instead selling credit repair services.

Date of experience: February 2, 2022
Missouri
1 review
0 helpful votes
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Pretty much just like all other claim types: all hype no substance.

Date of experience: February 2, 2022
Arizona
3 reviews
0 helpful votes
Follow Nonya F.
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Yeah, I have a problem with scam ads. I test many ads and report on the scams, it's what I do! Consider this one a scam, misleading and targeting the elderly.

Date of experience: February 2, 2022
Arkansas
1 review
0 helpful votes
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This pop-up is to early I'm not done with my experience I hope this is not a scam.

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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The offer was for rates so I expected a calculation of a range instead you're just giving my information to your business partners. I did this online so I wouldn't have to talk to someone on the phone. Who has time for this?

Date of experience: February 2, 2022
Georgia
1 review
0 helpful votes
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Your statement that data would be texted was a lie.

Date of experience: February 2, 2022
Hawaii
1 review
0 helpful votes
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Okay First time doing real estate inquiry such this not knowing what to expect.

Date of experience: February 2, 2022
Texas
2 reviews
0 helpful votes
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This was very easy and quick
February 2, 2022

This was very easy and quick. I did not have to waste time answering exhausting questions.

Date of experience: February 2, 2022
Washington
2 reviews
0 helpful votes
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Do not think I can qualify due to low balance.
May be a waste of time for me.

Date of experience: February 1, 2022
New Mexico
1 review
0 helpful votes
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Have yet to review anything!
March 4, 2022

Have yet to review anything! Heard good things Applying for my grandfather.

Date of experience: February 1, 2022
District of Columbia
1 review
0 helpful votes
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I don't want contacted and you didn't tell me what I could save. You said you would of I entered my information

Date of experience: February 1, 2022
District of Columbia
1 review
0 helpful votes
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I'm not really sure at this point.Not far enough along.

Date of experience: February 1, 2022
Minnesota
1 review
0 helpful votes
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I wanted to see my rate and savings online and I can only talk with someone on the phone! This is misleading and disappointing

Date of experience: February 1, 2022
Arizona
2 reviews
0 helpful votes
Follow Renee B.
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I only wanted to know how I will receive help to buy a home. I was not wanting to have information coming from others.

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
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I wanted to see the information before I talked to a lender

Date of experience: February 1, 2022