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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good! I would like to have a refinance at no more than 2.50
I think it was quick, informative and easy for person to give basic information.
Don't want to speak with anyone just now. Dosen't give you option to just give estimate without speaking with someone.
Terrible! Why do you connect me with people who don't even know what your program of up to $500/mo off my mortgage payment is?
A little hesitant about giving my information d/t having been scammed and lost several thousand dollars that I can't recover d/t answering my phone for a professional scammer. I really want to buy a home but very little moneyfora down payment
Easy so far just hope I don't get too many spam calls
Associates are knowledgeable and helpful. Everyone was courteous and kind. Thank you.
Good only took a few minutes started receiving calls before I got off the phone
This did not offer me what it said it was going to offer - a Federal program that lowers my mortgage.
Rocket turned me down so not sure this is the best mortgage company
It has been so good I am going to back some cookies
Good simple way to refinance great technology and effective
Easy to navigate, but haven't yet found the information I was looking for.
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I hope this works for me. So much misinformation out there and also various refinance rates.
Most lenders want more owed than what my home is worth. So far I have not been able to get out of an adjustable rate mortgage. I am hopeful this will work. Please contact me by email. Thanks.
I'm in an Assisted living place now, want to
Buy a 2bedroom condo 6 mo. Or so. I'm
Retired and on Medicaid.
All they do is sell your phone number to lenders and make you talk to people and never show you the rates. You could just go to any of the most know lenders
This was supposed to show me lower rates. Not sign me up to get a bunch of annoying unsolicited calls. Where are the rates? Another scam.
You said rates right away. You didn't mention you would give a listing of vendors.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members