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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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Your company does bait and switch.
You offer a regular refinance and you advertize a goverment assistance.
The question were short and to the point. Thank you
This was not related to the government program that you professed. Was a trick to get me to refinance to a different lender. What crap.
All you've done so far is the same thing as the others. I've barely glanced at companies & possible offers. Your pop ups start. This Irritating Distraction is avoidable isn't it
What experience? Do you mean the forms! They were ok.
Great for a computer program but basically a waste of my time and your server
I started out showing interest in "new government programs that it sounded as if I might be able to qualify. Very quickly it slid into a loan/ lender search, & now I will receive a lot of calls from lenders that I do not want! The entire experience seems designed in "trickery", and I feel very angry!
LoanDEpot was easy, knowledgeable and pleasant to do business, and we are moving forward with them; Rocket Mortgage was disappointing, wasted a lot of time and got no requested information.
Good and what are costs and rates.
No phone calls
Emails only.
So far only just completed the primary form so far so good
Is this a govmnt program or typical refinance click bait with fees bait and switch?
Really appreciate the help with this application ok
It was just a good time to come look for help. Yall
You said you would show me the how much I could save if I qualify!
Have tried this before and had a problem resident proof of living in my home.
I don't see anything that is tell me if I qualify for the government payment results or not, but I only see the mortgage agency logon, that is lies for the owner a hope of freedom and democracy.
You did not address the so-called gov't program you displayed in your ad
I have no opinion at the present time just beginning the process. But we are looking to refinance and help with home improvements.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members