Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very deceiving! I was looking to see how much I could save, not have sales people blow up my phone! I wasn't even done with the process and my phone was ringing! As I'm typing this I've gotten 4 calls, a voicemail and a text. NOT HAPPY!
Good experience, seems simple but too good to be true.
All this does is give phone numbers to lenders. I can get that with a quick internet search
I know i have good experience and know how to use them and know how to answer on point at dat giveing time.
Received a call before I finished answering questions.
I have gone through the whole process, but so far good
Ad stated info in 2 min but got various lenders maybe more info in fine print...
I never understand phone number for an estimate. Then i get 40 calls
Great service at a timely effort without a wait. Liked the easy way of shopping around.
Would rather receive a close estimated rate via email than a million phone calls from hungry lenders.
I am interested to fetch a good low rate for my mortgage. Overall, most rate quotes are workable. I wish to get a good lower rate. Thanks!
It was fast to get a qualified lender to work with me.
All ready tried with ROCKET MORTGAGE. WAS TOLD I WOULD HAVE 30 DAYS TO REPAIR PORCH N DECK. THAT WAS A LIE. THE APPRAISOR DOCUMENTED A RATE WITHOUT LETTING ME MAKE REPAIRS. THIS IS WRONG IF YOU REALLY WANT TO HELP SOMEONE. I HAD VA MORTAGE SINCE 2016 N WAS APPRAISED AT $52,000
This is the truth and I am z veteran
Good, good and really great and 2 good to be true, but, it is really, really, really, really exceptionally good.
My experience was good. However, I'm very skeptical about the offer.
The ads suggest I can save on my mortgage through a government stimulus program. This is just a refinance thing. If I could save money by refinancing, I would have already done it. Bait and Switch.
I didn't even get my address in and my phone range twice.
Your system is frozen at the Lenders. Only shows part of the first (or only) Lender
I immediately received 2 phone calls. I would like an idea before everyone and their mother start calling! It will just become more spam calls on my phone.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.

