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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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This borders on fraud. I didn't want to refinance and thought you were going to provide based on your ad a govt program separate from a refi and the hundreds of calls I will now receive! I will be contacting the FTC and FCA for them to know about this
Busy afternoon, I immediately was called. Wasn't expected so fast! I let lady I spoke with know what I am interested in. A reverse mortgage possibly. I own my home. Interested in possible extra money for personal reasons. Please call me back on Monday or text or email information about if available. Thank you, sincerely. CathyNewland at *******@gmail.com
Waiting on what these matches will offer, to early to tell concerning my experience so far
I received many scam calls that my phone recognized. All the claims in this site is fake.
Excellent! Hi would like to speak to a representative in regards to the program. Please call me after 6pm. Thank you!
I am curious as to get new information regarding a mortgage as it usually seems to take forever
I'm not liking the way everyone wants a piece of your business.
Please don't send me all sorts of mail. Just show me rates
Unsure how I feel yet. I went ahead onto the site because the ad said save on your mortgage with government program but it doesn't appear that was true. I at this point I think this is just another way to get my info to give to lenders and they're going to blow up my phone and email.
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Not to used to the. Service would like more information. There's something happening is that why you want me out of here
Person I have my mortgage with has not reported my payments, have not been late in 8 years
I don't know but this a big Change in my life trying to get out the apartment in a house.
The home we are seeking will be for a primary residence in Florida.
I don't care for a $#*!ing instant goddamned phone call.
Nice to know of program to help families get ahead
Up till now it was fine. However the expected outcome was as I suspected: DECEIVING! Apparently there was no intention to give any final answer. This was just a ruse to get business for other parties. Very disappointed!
I was under the impression that "YOU" would be giving me a quote, "NOT: send me to other companies to answer all these questions again..
I feel like I'm being mis-led. A sales pitch is right around corner.
Previous screen promised I would see rates, not co.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members