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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I wanted a rate not to be called immediately by lenders. I was looking for information and it does not say that you will be called right away.
Wo talking a person or what's being offered, I can't judge and make opinion
Learning experience; very informative. Was unaware of this program.
Everything seems to happen very quickly on your app
I didn't really have enough time to even look at the info they sent because this "rate our add" came up after I saw only 2 companies!
Your advertisement is misleading. I'm not looking for general refinancing but for the program your false advertising referenced
I'm looking in Dade City for a home for myself as my wife and I are not living together because of family problems
Easy to follow, self explanatory, no hassle. Great way to get a loan and never leave home!
I haven't even seen all my opinions yet. The app is still searching.
Proactive company looking to provide easy access to all the facts and quickly get to a decision.
Ok. Too many steps and would prefer written contact.
Extremely easy so far, I'm waiting to see what happens when the rubber meets the Road.
You got back to me quickly! That is good of course buy
Fast easy And I didn't receive 1000 unwanted phone calls
I spoke with a representative who was very professional professional very intelligent intelligent knowledgeable about mortgages and and um And I probably will be getting back with her but my sister must be involved I thank you very much she was Awesome.
Everything went well! Please Email instead of calling, I'm getting numerous amounts of Spam calls or Robo calls! Thank you
Just give me the figures so i can decide if this is worth my time.
I expected to see my new payment on this screen. Instead I am told someone will contact me. This is extremely misleading and I only wanted to see the results, not have someone harass me
Great I think so far if is better for me than what I have.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members