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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Pennsylvania
1 review
0 helpful votes
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Quick response to my request for a loan for a new home after sale of my current home.

Date of experience: February 9, 2022
Alabama
1 review
0 helpful votes
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I don't want any phone calls
March 11, 2022

I don't want any phone calls. If I am interested in a company, I will contact them.

Date of experience: February 9, 2022
Utah
1 review
0 helpful votes
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The title of this article was to see if you qualify for a government program that will make you house payment $350 lower. This site just set me up to harassed by mortgage lenders therefore you receive a low rating because I was lied to.

Date of experience: February 9, 2022
California
3 reviews
0 helpful votes
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I like not to be contacted by loan companies at all

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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I have an awesome experience with this for now and I guess, in the future also.

Date of experience: February 9, 2022
New Jersey
1 review
0 helpful votes
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I think the speed in which you locate assistance was very helpful.

Date of experience: February 9, 2022
Georgia
3 reviews
0 helpful votes
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I rarely do this because I do not like calls I had rather have a text message.

Date of experience: February 9, 2022
Montana
1 review
0 helpful votes
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I don't know!
February 9, 2022

I don't know! I haven't received any information yet.

Date of experience: February 9, 2022
Oregon
1 review
0 helpful votes
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Uneasy giving out personally info that could be hacked.
I've never heard the names of these lenders

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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It started as a relief, moved to disappointing, then I heard a Jimmy Buffet song and my feelings are in a disconnect for one with so little care this way

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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Let's see u took all my info ran me through all these windows then blew off with sorry we can't figure urs right now. Piss off

Date of experience: February 8, 2022
Arizona
1 review
0 helpful votes
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Not sure of this process so I cannot rate the outcome of the process.

Date of experience: February 8, 2022
Maryland
1 review
0 helpful votes
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Completion of form was extremely easy n information for field was totally helpful making completion faster

Date of experience: February 8, 2022
Washington
1 review
0 helpful votes
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You ask for a lot of information, before I can complete I'm already getting calls, I wanted to be contacted by email

Date of experience: February 8, 2022
Kentucky
2 reviews
0 helpful votes
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This website used lies to mislead me into thinking I was applying for a program to reduce my mortgage. It is just a way to try to get me to refinance my mortgage. There is no special program and this should be illegal.

Date of experience: February 8, 2022
West Virginia
1 review
0 helpful votes
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Seems like a great deal to help me to reduce my payment

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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I think your to good to be true and if I'm on social security and low income I would not qualify for your discrimination that I always gotten in my past to so take your mortgage lies and leave me the $#*!alone. Got it you lie.

Date of experience: February 8, 2022
Colorado
2 reviews
0 helpful votes
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Will be able to give a definite answer when I finish.

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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I am not very high tech, but I found this relatively simple to start with!

Date of experience: February 8, 2022
Florida
2 reviews
0 helpful votes
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Experience was quick, not a lot of unnecessary questions

Date of experience: February 8, 2022