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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Florida
2 reviews
0 helpful votes
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Said get a rate in a few minutes, instead it provided lenders. Misleading add

Date of experience: March 4, 2022
Illinois
3 reviews
0 helpful votes
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I don't know how to get it but I can't work on my phone all day just make banking stuff all same I feel like I'm not even on USA homeland Walmart would not cash my check but one changed me 2hundred something cause banks closed my accounts

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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Good news
March 4, 2022

Got info quick, very nice staff, I was late for another appointment, so the call was quick, but very informative!

Date of experience: March 4, 2022
Virginia
1 review
0 helpful votes
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Quick as stated
March 4, 2022

Quick as stated. Surprised didn't ask APR, remainder of contract remaining and Lender...

Date of experience: March 4, 2022
Ohio
2 reviews
0 helpful votes
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Offer just just sends a bunch of Home Refinancing companies to call your phone number

Date of experience: March 4, 2022
New Jersey
1 review
0 helpful votes
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Thanks I've aworked hard on credit score businesses try to lower it I'm an attorney it pisses me off. Times tough.

Date of experience: March 4, 2022
Minnesota
1 review
0 helpful votes
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Why must I give my phone number?
April 3, 2022

Why must I give my phone number? I could look at the information and then contact for further information. Now I'm going to get bombarded with phone calls at inconvenient times.

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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I have a friend that wants a table and chairs for us to get a card for the house tomorrow and we will need you for the pool table for us tomorrow and

Date of experience: March 4, 2022
Florida
1 review
0 helpful votes
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It's been easy so far
March 4, 2022

It's been easy so far. I am waiting to see if I am going to be willing to go forward with this offer.

Date of experience: March 4, 2022
Louisiana
1 review
0 helpful votes
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More transparency
April 3, 2022

More transparency. I Do Not want to get 1000 bounced calls to my area code. I want only truthful and honest advice. Under enough stress. Thank you

Date of experience: March 4, 2022
Nevada
1 review
0 helpful votes
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Want to see what time they call, morning 3am-1159 very bad timeing calling people back. 230 to7pm is great time to call me. Go to bed at 745 pm.

Date of experience: March 4, 2022
Georgia
1 review
0 helpful votes
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Fast and simple according to what we've been going through.

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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Great so far for me I need so bad right now for various reasons

Date of experience: March 3, 2022
Belgium
1 review
0 helpful votes
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Good customer service needs in a timely, efficient, and pleasant way

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Not sure, will wait to see if we all can benefit, thank you

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Thank you for your service it's hard to finance with no credit

Date of experience: March 3, 2022
Arizona
1 review
0 helpful votes
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Ordered specific process that was easy to proceed. Response was instant while I was still submitting the application.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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I'M only interested in the one in your email you sent. For $300 reduction in mortgage payments.

Date of experience: March 3, 2022
Maryland
1 review
0 helpful votes
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Haven't seen anything yet didn't know what this was

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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Miss leading at first glance, but I think it's a great idea for you to be able to get the money back on your account.

Date of experience: March 3, 2022