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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Why isn't my current mortgage holder included? I don't want to be contacted.
Just doesn't find places easily and there have been several times ive asked about them and u haven't been able to find. That one in cove onS 27th.
Well I hope I can refinance my husband died of covid in 2019 that's when I started staying behind on bills to bury him
Thank you I'm looking forward in working in getting my credit fix.
It seems to easy.If it does I would be quite happy. My house needs work done,
Stunning stunning stunning stunning stunning stunning stunning
Thanks so much for reaching out about this. I can see how
Ok so far, but I'm fearful that this process is not legitimate…
Did
Not receive information to assess without a phone call from sk. E salesman
Good with Rocket Mortgage.
Not good with Reliance First.
A frenzy of phone calls at the beginning but lisening carefully and making good notes helped in using the information effectively. It was fairly easy to choose the best lender prospect. I expect to have the plan fine tuned by tomorrow.
Actually nothing is happening yet because I'm still searching
Just sends me to any lender that I could get on my own. Did not include the government program as advertised.
Response time too quick. Needed more time to think about it
Ad stated we would get figures/estimates
Just brokers listed
I like this but I do NOT like all of the calls! If how these lenders can help me was shown on my results, I could make a decision without being bombarded by lender calls, and I could just call them when I'm ready...
It doesn't say anything about whether or not I can get the rest of my mortgage paid off, anywhere, and I also have absolutely 0 missed payments and have lived in my home for nearly 21 years, it just takes me to a lender, so it's all very confusing, and in my opinion, something like this should never be that way, at all...
I didn't know anything about that company yet that the first time I trying to contact you
This doesn't seem like the free government modification that was advertised!
To much confusion when you have to refinance, tons of paperwork, and talking to just too many people!
I would prefer answers to be displayed and not have phone calls.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members