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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Georgia
2 reviews
0 helpful votes
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Third time today, so misnomer that I qualify for reduction in monthly mortgage payment.

Date of experience: March 28, 2022

No information at this point
April 26, 2022
Previous review

No information at this point

Date of experience: March 27, 2022
Wisconsin
1 review
0 helpful votes
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Too many calls with no names of who is calling before I finished answering these questions
I dont answer calls with no names.

Date of experience: March 28, 2022
California
2 reviews
0 helpful votes
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I only had one experience that made me unsure if I wanted to go with this program. I wasn't able to get my email address enter. It was sort of difficult other than that I found it to be fairly easy. Thank you.

Date of experience: March 28, 2022
Idaho
1 review
0 helpful votes
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So far it has been good, though the problems usually occur after this point. As lenders never give you a firm offer

Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
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I did NOT ask to be contacted and I certainly did NOT agree to share my information with anyone - to get to the page that indicates a number of matched banks would be contacting me is a gross breach of trust!

Date of experience: March 28, 2022
Massachusetts
2 reviews
0 helpful votes
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Thank you hope this legitimate Really trying to do the right thing

Date of experience: March 28, 2022
Kansas
1 review
0 helpful votes
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We have a balance of 43,000 and a house payment of 638.00 a month. Need to have this paid off.

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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It didn't take much time to match me with a lender
March 28, 2022
Updated review

It didn't take much time to match me with a lender.

Date of experience: March 28, 2022

Quick and easy
February 18, 2022
Previous review

Quick and easy

Date of experience: February 18, 2022
Mississippi
1 review
0 helpful votes
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The app was simple haven't experienced anything yet

Date of experience: March 28, 2022
Maryland
1 review
0 helpful votes
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It was very easy and I was relaxed q during the application+Thank you much

Date of experience: March 27, 2022
Missouri
1 review
0 helpful votes
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This site is boring and got the worst pop up commercials that makes no sense.

Date of experience: March 27, 2022
Pennsylvania
1 review
0 helpful votes
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I need assistance with my mortgage
March 28, 2022

I need assistance with my mortgage. I will be 70 this year. Thank you. Irene Weaver 1708 Anchor Street Philadelphia PA *******. *******839

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Date of experience: March 27, 2022
Washington
1 review
0 helpful votes
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Very good thank you you have asked me for my proper information

Date of experience: March 27, 2022
Louisiana
1 review
0 helpful votes
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I learned how i can apply for a safe mortgage loan.

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Good information about saving money and move forward with a healthy life.

Date of experience: March 27, 2022
Virginia
1 review
0 helpful votes
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Where is the $350 reduction coming from the Fed not just from refinancing.

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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I`m searching commercial property seller media person. As I know you are the best. I need another income source.

Date of experience: March 27, 2022
New Jersey
1 review
0 helpful votes
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Great so far but you haven't answered that one question if I refinance do I get cash back on that and what will it make my payments will they be higher or lower

Date of experience: March 27, 2022
California
1 review
0 helpful votes
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Please answer my emails I have been a victim of identity theft my code is 3633 I will be leaving this code within all emails I send

Date of experience: March 27, 2022