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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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I have no visible information on the screen to show how I would save on my mortgage
We were with fetcharate for over 30 years. Great patron service. Love that we will select out up a phone & name John Bobrowski & get an instantaneous solution in preference to calling a 1-800 # & speaking to a person distinctive each time. We have needed to make coverage claims over time and it turned into clean peasy ~ trouble free. Highly advise EW Smith for all of your coverage needs.
I have been given NO info & resent the cattle prod. I am pushed thru your personal info extracting machine,& I don't like it. Hence the low rating! It's all about what U want/need from me. Frustrating
Can't evaluate yet as I haven't seen the interest rates or monthly payment.
Quick & Easy I was done in just a few quick minutes from answering very simple questions
I supposedly have a loan with rocket mortgage, after divorce can't refinance because ex wife won't sign off on loan so I can refinance a loan that I believe to be fake and is all her credit card debit, why do you put me with the only to company's that have been screwing me for year's. HELP in Kansas
The application format is quick and easy to follow and the introductory explanation of how the program benefits the consumer is well written in simple terms.
Good I think that's a great idea to imagine what a plan could be so good
You lied all you do is mislead consumers and generate fees from lenders
I am just exploring for now, and not ready to make a commitment.
Quick Process. Helpful. Would recommend every homeowner give it a try.
So far it has been easy but the rest of the process remains!
Haven't had any special luck from my mortgage lender on my be old mortgage loan
So far, quick and easy process. I truly hope that 1 of these lenders can help lower my mortgage rate.
Smooth navigation with clear directions and a clean, easy to use interface.
I have been treated in a way I can only describe as excellent.
Great at finding and supplying helpful information and assistance
Your ad was misleading its only about trying to find people to refinance or obtain loans for your your own gain
I must say this, it's been simple and to the point and with out hassle.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members