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FetcharateReviews 28,246

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Mississippi
3 reviews
0 helpful votes
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Good experience so far
April 10, 2022

Good experience so far. I look forward to getting more information about refinancing my house. Will I need an appraisal

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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I don't understand what issue I have that is causing a problem.

Date of experience: April 10, 2022
Michigan
2 reviews
0 helpful votes
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After answering all the questions After checking credit score is a waste of time

Date of experience: April 10, 2022
Arizona
1 review
0 helpful votes
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I don't like giving out my personal info in this manner

Date of experience: April 10, 2022
Texas
1 review
0 helpful votes
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The person I was on the phone with hung up on me rude person he is just not happy he didn't make a sale

Date of experience: April 10, 2022
Minnesota
1 review
0 helpful votes
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I was afraid that if I completed this questionnaire I would get lots of calls from mortgage loan companies and even before I completed the application I started to get calls. Stupid me!

Date of experience: April 10, 2022
Missouri
1 review
0 helpful votes
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I have only filled out info
April 10, 2022

I have only filled out info. I have not seen anything, yet.

Date of experience: April 10, 2022
Washington
1 review
0 helpful votes
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Misleading
May 10, 2022

Misleading. It seemed I would find out immediately if I qualified.

Date of experience: April 10, 2022
Colorado
2 reviews
0 helpful votes
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I'm afraid I just opened up my phone and e-mail to s bunch of junk.

Date of experience: April 10, 2022
South Carolina
1 review
0 helpful votes
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It appears this program may not work for me because of the high down payment but I have a friendly landlord who appreciates my 10 on time payment of rent. We may be able to make two payments to meet the terms of the loan.

Date of experience: April 10, 2022
New York
1 review
0 helpful votes
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Just looking for a program that would save me money

Date of experience: April 10, 2022
Illinois
1 review
0 helpful votes
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I could not enter correct address. Poor mechanics.

Date of experience: April 10, 2022
Ohio
1 review
0 helpful votes
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Only contact me if I can save 300 a month on mortgage payments

Date of experience: April 10, 2022
Maine
1 review
1 helpful vote
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As usual with such promotions, the down and dirty info is not forthcoming till some "hook" has been set. I'm skeptical.

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Do far so good…im disabled, so if I can reduce My Mortgage, it'd be a blessing.

Date of experience: April 9, 2022
California
2 reviews
0 helpful votes
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I wanted to see rates I did not want phone calls. That is why nobody does this.

Date of experience: April 9, 2022
Pennsylvania
3 reviews
0 helpful votes
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Your add says find out if you qualify to save 15 years off your mortgage or pay 2.7% interest in 2 minutes. You actually sell my info to lenders who contact me for my business. Thanks

Date of experience: April 9, 2022
Mississippi
1 review
0 helpful votes
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They were very professional and answered all.my questions

Date of experience: April 9, 2022
Kentucky
1 review
0 helpful votes
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If I ever choose to refinance it will be with Rocket mortgage. Glad they showed as a possibility.

Date of experience: April 9, 2022
New Hampshire
1 review
0 helpful votes
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It seemed I was getting a rate online not by phone

Date of experience: April 9, 2022