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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Mary F.
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We currently have a 15 year loan at 2.75 %interest rate. If we qualify for cutting years off our loan but still retain our 2.75 % interest rate then I will be thrilled!

Date of experience: May 12, 2022
Virginia
1 review
0 helpful votes
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I still do not see the qualifications for the Federal Program, just a link to mortgage companies

Date of experience: May 12, 2022
California
2 reviews
0 helpful votes
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I received what I was looking for
June 11, 2022

My helper was ready to close on my inquire. I was not ready to make up my mine. My mistake. Wish I
Followed his directions. I would not be here now

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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What?
May 12, 2022

What? Your add is so miss leading. I won't accept phone calls. So in a few words get the $#*! off my phone!

Date of experience: May 12, 2022
Ohio
1 review
0 helpful votes
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On my way too work can; t talk now. In morning will be available.

Date of experience: May 12, 2022
Tennessee
1 review
0 helpful votes
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Excellent experience from start to finish. I highly recommend them.

Date of experience: May 12, 2022
Illinois
1 review
0 helpful votes
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You sent me to a bunch of lenders
June 11, 2022

You sent me to a bunch of lenders. Asked for my information and now I feel like I will be getting a bunch of lender phone calls. I don't want to get scammed or spammed while looking to finance my new home.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Just want a payment rate or shortened term n cash to update

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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Manipulative marketing
June 11, 2022

Manipulative marketing. No govt program just a lead for lenders to solicit a 15 yr refi. What a scam

Date of experience: May 12, 2022
Hawaii
1 review
0 helpful votes
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I haven't even got started yet, I can I rate you. I don't know

Date of experience: May 12, 2022
Texas
2 reviews
0 helpful votes
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Good UI and simple, easy process - very good site design

Date of experience: May 12, 2022
California
2 reviews
0 helpful votes
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I need payment for my family and friends who were upholding the U.S. Constitution during Federal Shutdown, Feb, 2,2019 to present.

Date of experience: May 12, 2022
Oregon
1 review
0 helpful votes
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Good, so far, everything is moving along very, very good

Date of experience: May 12, 2022
Georgia
1 review
0 helpful votes
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It's not showing me the results that it says it would.the only thing it shows is lenders info. I don't want to be called

The

Date of experience: May 12, 2022
New York
1 review
0 helpful votes
Follow Shawn D.
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False advertising just like all other mortgage sites. No instant rate information, requires phone number for direct calling.

Date of experience: May 12, 2022
New York
2 reviews
0 helpful votes
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Vague
June 11, 2022

Vague. Not much information on how I can qualify for the government program.

Date of experience: May 12, 2022
Alaska
1 review
0 helpful votes
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Not sure
June 11, 2022

Not sure. Unale to provide any feedback when I have not idea what to anticpate from the lender that was recommended.

Date of experience: May 12, 2022
Georgia
1 review
0 helpful votes
Follow KIMBERLY B.
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QUICK AND TAKES THE WORRY OUT OF FINDING A LOAM COMPANY THAT CAN HELP LOWER MY MONTHLY MORTGAGE PAYMENTS.

Date of experience: May 11, 2022
Oklahoma
1 review
0 helpful votes
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Immediate Responses
June 11, 2022

Just getting started with this program. I have received the 5 Contacts that were listed by the service quickly!

Date of experience: May 11, 2022
Pennsylvania
2 reviews
0 helpful votes
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The website is easy to navigate through
May 12, 2022
Updated review

The website is easy to navigate through.
Hoping the finishing will be fast with lenders.

Date of experience: May 11, 2022

So far do good
February 20, 2022
Previous review

So far do good.

Date of experience: February 19, 2022