Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We currently have a 15 year loan at 2.75 %interest rate. If we qualify for cutting years off our loan but still retain our 2.75 % interest rate then I will be thrilled!
I still do not see the qualifications for the Federal Program, just a link to mortgage companies
My helper was ready to close on my inquire. I was not ready to make up my mine. My mistake. Wish I
Followed his directions. I would not be here now
On my way too work can; t talk now. In morning will be available.
Excellent experience from start to finish. I highly recommend them.
You sent me to a bunch of lenders. Asked for my information and now I feel like I will be getting a bunch of lender phone calls. I don't want to get scammed or spammed while looking to finance my new home.
Manipulative marketing. No govt program just a lead for lenders to solicit a 15 yr refi. What a scam
I haven't even got started yet, I can I rate you. I don't know
Good UI and simple, easy process - very good site design
Good, so far, everything is moving along very, very good
False advertising just like all other mortgage sites. No instant rate information, requires phone number for direct calling.
Just getting started with this program. I have received the 5 Contacts that were listed by the service quickly!
The website is easy to navigate through.
Hoping the finishing will be fast with lenders.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.

