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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It sucks I have these blood suckers calling my phone now, Thanks

Date of experience: May 13, 2022
Texas
4 reviews
0 helpful votes
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Boring
June 12, 2022

Boring. Same thing over and over again. All your doing is advertising for Mortgage companies.

Date of experience: May 13, 2022
Minnesota
1 review
0 helpful votes
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Gracias estubo muy bien espero los mensajes del mail

Date of experience: May 13, 2022
Pennsylvania
2 reviews
3 helpful votes
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Bait and switch tactics
June 12, 2022

Bait and switch tactics. You led me to believe this was to see if I qualify for a government program, not for lenders to do a typical refinance. Deceitful

Date of experience: May 13, 2022
Oklahoma
1 review
0 helpful votes
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Difficult to evaluate
May 13, 2022

Difficult to evaluate. All I did was answer questions

Date of experience: May 13, 2022
Kentucky
1 review
0 helpful votes
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Although I've just started everything seems to be running very smoothly

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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This tool just sent me to a bunch of lending companies that will spam my email address.

Date of experience: May 12, 2022
South Carolina
1 review
0 helpful votes
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Quality of advertising as well as speed of actually completing the application has been interesting.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Our credit report is not good
May 13, 2022

Our credit report is not good. That is why we need a lower rate and a lower monthly mortgage payment.

Date of experience: May 12, 2022
Alabama
1 review
0 helpful votes
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Just interested in quotes or seeing if I could save. I do not want to be called 20 times in 15 mins

Date of experience: May 12, 2022
Arizona
1 review
0 helpful votes
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You advirtizment said if I make my payments on time you can take 15 years of parents of my loan that's *******. 00 dollars when all you will offer is a high cost fha loan

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Great fantastic fast way to go easiest way to apply and view in short time service over all very highly recommend to family thank you.

Date of experience: May 12, 2022
Massachusetts
1 review
0 helpful votes
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I really don't like the calls
June 12, 2022

I really don't like the calls. I would prefer an email, please and thankyou. R

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
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Good so far
May 13, 2022

Good so far. However, I'd rather call you, than be harnessed by 20 lenders

Date of experience: May 12, 2022
Germany
1 review
0 helpful votes
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I do not want to be contacted
June 12, 2022

I do not want to be contacted. I just want an indication.

Date of experience: May 12, 2022
Tennessee
3 reviews
0 helpful votes
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Fast responses to answers
May 13, 2022
Updated review

Fast responses to answers.
Very unusual!
Keep up the good work —-

Date of experience: May 12, 2022

No response from claims of valid contacts w/o phone...
March 19, 2022
Previous review

No response from claims of valid contacts w/o phone calls
Where are/is on line info or fax's?

Date of experience: February 16, 2022
Arkansas
1 review
0 helpful votes
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As soon as I put in my phone number, my phone started ringing!

Date of experience: May 12, 2022
Minnesota
1 review
0 helpful votes
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Why cant I apply for debt forgiveness. I've been in my home 27 years it started at 45k it's at 30k low income on SSDI?!

Date of experience: May 12, 2022
Washington
1 review
0 helpful votes
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Simple and easy
May 13, 2022

Fast and easy, had all the data collected in minutes that I could want.

Date of experience: May 12, 2022
North Carolina
1 review
0 helpful votes
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I don't want phone calls, I just want rates. Then I can make a decision to contact whomever I choose.

Date of experience: May 12, 2022