Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bait and switch tactics. You led me to believe this was to see if I qualify for a government program, not for lenders to do a typical refinance. Deceitful
Although I've just started everything seems to be running very smoothly
Our credit report is not good. That is why we need a lower rate and a lower monthly mortgage payment.
Just interested in quotes or seeing if I could save. I do not want to be called 20 times in 15 mins
You advirtizment said if I make my payments on time you can take 15 years of parents of my loan that's *******. 00 dollars when all you will offer is a high cost fha loan
Great fantastic fast way to go easiest way to apply and view in short time service over all very highly recommend to family thank you.
I really don't like the calls. I would prefer an email, please and thankyou. R
Fast responses to answers.
Very unusual!
Keep up the good work —-
No response from claims of valid contacts w/o phone calls
Where are/is on line info or fax's?
As soon as I put in my phone number, my phone started ringing!
Why cant I apply for debt forgiveness. I've been in my home 27 years it started at 45k it's at 30k low income on SSDI?!
I don't want phone calls, I just want rates. Then I can make a decision to contact whomever I choose.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.

