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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Have not received information needed to make informed of decision about refinancing. Z
Ok it would be great to lower my mortgage so I could pay off my loan quicker
Too fast on phone calls. Need to list numbers and let person decide who to call…
You didn't show me rates, you just gave my contact info to lenders.
Don't like to give my phone number because then I get bothered by these people
I should NOT have to give out my phone number which will be sold & cause me to receive phone calls I have NO desire to receive!
I don't want anyone to contact me! I just want info to study.
Too much personal info. To a company I don't know.
This is a scam! And didn't help me whatsoever. *_*
So far I have not been bothered by lenders or had my phone ring. But I have not received a quote or percentage rate or the cost of the loan. I am sure that I wont be happy about the percentage rate because I currently have a 2% fixed rate. That is going to be hard to beat if not impossible.
It sounds pretty good but talk is cheap. Everyone makes promises but the most don't keep their words
Terrible experience you don't even recognize people's mailing or physical address. But Then turn around and require information that people might not even have such as a email address or phone number just to get lender information. Scam or discrimination not sure which one. Do you want to help people or just collect info to sell make up your mind everyone doesn't have smartphones or emails. Some people are actually surviving without the mark of the beast.
Your advertising is deceptive. Lead in makes one think they're looking into a federal program, only to find it's nothing but a referral to mortgage brokers. Luckily, I did no to provide a valid #: your clients are intrusive over aggressive an a general pain.
I haven't heard from anyone yet so I can't comment
Will wait to see how lender can help me or put me off.
I just want to find out if I qualify, not be contacted or have to contact a lender
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members