Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
Follow Juliann V.
Unfollow Juliann V.
Share Review
Report Review

Don't call me..
August 7, 2023

Don't call me.I just wanted to know if I qualify.it

Date of experience: July 8, 2023
Pennsylvania
1 review
0 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

Just wanted to get the information w/o a lot of calls. That's a turn off for me. I am not a very social person.

Date of experience: July 8, 2023
New Mexico
2 reviews
0 helpful votes
Follow Catherine J.
Unfollow Catherine J.
Share Review
Report Review

Same story as everyone else
August 7, 2023

Same story as everyone else. You contact us saying you have a lender and we do not owe anything on our home, but taxes we are getting paid in August. We have poor credit due to unexpected illnesses and haven't been able to get caught back up. Where did the lender go you said you already had.

Date of experience: July 7, 2023
Tennessee
1 review
0 helpful votes
Follow Annie Z.
Unfollow Annie Z.
Share Review
Report Review

Don't want to call it be called by anyone. Just doing curiosity check.

Date of experience: July 7, 2023
North Carolina
2 reviews
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Ad said I had matching lenders and did not actually have a lender at all. Not one! Please take me off your call list and email list. I would like removal from both.

Date of experience: July 5, 2023
Oklahoma
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

I want to see the results right now they said they were unable to match so that's why I give three stars but they are very efficient and quick

Date of experience: July 5, 2023
Mississippi
1 review
0 helpful votes
Follow Jeri H.
Unfollow Jeri H.
Share Review
Report Review

I would prefer the appearance of the lock to show up sooner and larger. I also think that it would be better if it were a different color…something that is extremely visible…like perhaps a bright bright RED.
The lock issue is really important as far as I am concerned. But there are other issues that I consider probably more important. One of those issues is all of the questions that require personal information - some of it being information about how to get in touch with you and information about your address, your credit score without explanation of which scores fall into the categories of importance, etcetera.
While I understand the reason for all those questions I strongly feel that the whole order of things without any appropriate explanation is poorly orchestrated. It made me feel extremely insecure about where all some of my data was going and was it totally necessary for it to go to all those entities. I can't say that every entity that receives some or all of my data truly has a genuine need for the data they receive. Or does all my data just goes to to all entities without any discernment of necessity.
I hope that I was able to get my thoughts across accurately and without being crude in my language. Thank you kindly.

Sincerely,
Jeri England PhD

P.S. DO NOT CONTACT ME IN ANY MANNER OTHER THAN SENDING ME THE INFORMATION PROMISED. I DON'T WANT ANY FOLLOW UP FROM THE VENDORS. THANK YOU.

Date of experience: July 4, 2023
North Carolina
1 review
0 helpful votes
Follow Rita W.
Unfollow Rita W.
Share Review
Report Review

You lied
August 3, 2023

You lied.
Rates are NOT available until I call or allow a plethora of lenders to call me.

Date of experience: July 4, 2023
Texas
1 review
0 helpful votes
Follow Johnnie N.
Unfollow Johnnie N.
Share Review
Report Review

" Just what I wanted "
July 4, 2023

I just started with this information / quote so this is to be determined.

Date of experience: July 4, 2023
Maine
1 review
0 helpful votes
Follow Greg I.
Unfollow Greg I.
Share Review
Report Review

With in seconds of putting in my phone number, my phone started ringing from three different venders. Very poor security. Why have this if all you give in the end is phone numbers to mortgage lenders? Now I'm getting the idea this is not a good way to get refinanced.

Date of experience: July 3, 2023
Louisiana
1 review
0 helpful votes
Follow Di N.
Unfollow Di N.
Share Review
Report Review

Why do you email me to tell me that there are refinance possibilities but don't already have my info? Then you only provide names and phone numbers of lenders with no rate info! This is totally a waste of time.

Date of experience: July 2, 2023
Virginia
1 review
0 helpful votes
Follow Torge K.
Unfollow Torge K.
Share Review
Report Review

This provided nothing at all I already know rocket mortgage …. Waste of time for me
Just reselling my name and number to known parties

Date of experience: July 2, 2023
Louisiana
3 reviews
0 helpful votes
Follow Howard A.
Unfollow Howard A.
Share Review
Report Review

You were very fast and efficient and got me right to a lender

Date of experience: July 2, 2023
Alabama
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Fine, I found this information helpful and easy. Thanks for help.

Date of experience: July 1, 2023
Illinois
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

I suspect there will be a myriad of phone calls that take place shortly

Date of experience: July 1, 2023
South Carolina
1 review
0 helpful votes
Follow Wanda J.
Unfollow Wanda J.
Share Review
Report Review

Not sure if I m going to do that one yet ok I'll be working from that one

Date of experience: June 28, 2023
Louisiana
1 review
0 helpful votes
Follow Dock S.
Unfollow Dock S.
Share Review
Report Review

Filed BR in 4/18/18 due on auto payment. However, BK lawyer had me to stop making payments on home, etc; and to pay $3,000 before filing my Chaper 13 plan on 1/3/19 causing me to be past due on home, car, etc add'l months. My 5 yr. Plan at@ apx. $3,200+/- ends in 7 months or on 01/04/24

Date of experience: June 27, 2023
North Carolina
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

I want to know what would be the most I
Can get in a cash out of my house?

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
Follow Ed Q.
Unfollow Ed Q.
Share Review
Report Review

Misleading
July 28, 2023

This was supposed to be for something free from the government, next thing I know I'm getting estimates for refinancing.

Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

I fry kind the process to be easy but need to know is it possible or not.

Date of experience: June 27, 2023