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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Ok I guess
June 6, 2022

Ok I guess. You will see if I am satisfied as this info goes through the process. I don't know this company is unknown to me at this time.

Date of experience: June 5, 2022
Illinois
1 review
0 helpful votes
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Pay my mortgage or fine someone to help fix my own home up I
Can pay this much and still pay my mortgage

Date of experience: June 5, 2022
Georgia
1 review
0 helpful votes
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I do NOT wish to be inundated with calls, email me please. I want the bottom dollar rates via email, no b. S.

Date of experience: June 5, 2022

Thought this was a GOVERNMENT program to lower my payment and not a refi program! You are liars because now I will be inundated with phone calls asking me to refi, and I don't want the hassle!

Date of experience: March 25, 2022
Maine
1 review
0 helpful votes
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Your website is easy to follow and I can understand it. Thanks

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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Process was very easy to get matched with a lender.

Date of experience: June 5, 2022
Colorado
1 review
0 helpful votes
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The process is very easy to follow and explains itself very well per each question.

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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I really don't know because I have done this several times and I don't know what the results were.

Date of experience: June 5, 2022
Nebraska
2 reviews
0 helpful votes
Follow Thpmas K.
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Thought info was being gathered for stimulus from government not for refinance. Had I known it from commercial lenders would not have filled out form. Not interested in refinance

Date of experience: June 5, 2022
South Carolina
1 review
0 helpful votes
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Not enough information at this need to see results

Date of experience: June 5, 2022
North Carolina
1 review
0 helpful votes
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So far, the gathering of personal information has gone well.

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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So far, It seems legit
June 5, 2022

So far, It seems legit. I hope that your company doesn't disappoint.

Date of experience: June 5, 2022
North Carolina
1 review
0 helpful votes
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If this is legitimate, it was fast and easy. If this is a scam, you wasted my time

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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Thank you for you all help thank you all once again

Date of experience: June 4, 2022
North Carolina
1 review
0 helpful votes
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Well my name is Richard Branham I'm looking for single know one bedroom one bath home something real small because It's just me thank you

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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So far I could check what when I'm doing these application to buy rent to own or lease to own home multi duplex that would be a double size duplex looking for help look at you move in ASAP it is imperative that I get get into a home overcrowded situations also the neighbors in the building harassing me and racist I need to get out of there soon as possible ASAP like yesterday please give me a call *******429 thank you have a good day

Date of experience: June 4, 2022
Georgia
1 review
0 helpful votes
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I have filled out many surveys or feedback but it never goes any further. TIRED of filling out all these forms for nothing.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
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Skeptic a bit because of my credit score which was hack and taking a long time to fix

Date of experience: June 4, 2022
Georgia
2 reviews
0 helpful votes
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Disappointed that I was led to believe no one would contact me unless I initiated contact

Date of experience: June 4, 2022
Pennsylvania
1 review
0 helpful votes
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Hope we can get a lower monthly payment with a lower %

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
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When your getting $0 back and it's a refi they are able to give a APR that is fixed and any details.

Date of experience: June 4, 2022