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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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New Mexico
2 reviews
0 helpful votes
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July 6, 2022

...

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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I just wanted to see rates
July 6, 2022

I just wanted to see rates - I don't want people calling me. The second I put in my phone number the calls start.

Date of experience: June 6, 2022
Alabama
1 review
0 helpful votes
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I don't want called as soon as I post my phone number. I am busy and I was planning to call myself when I can break away. I don't like to be speed called when I am trying to read up and check something out first and I have alot going on right now I have my grandchildren. Thanks maybe I should have filled this out when I had time to talk. Thr Facebook post was sort of misleading it said it could pay off your mortgage I believe. So thrn when I opened it up I found refinancing not a government program to pay off your mortgage. I refinanced about 6 or 7 months back I really don't know if this would help me adding refinance fees and I'm checking the rate to see if it is low enough to help, my rate now is very low. I really don't like thr fact that I had to do alot more foot work to get everything together to finish thr loan than I ever have before and my payment is lower but it has no escrow and I have to come up with 1200 and something dollars every August for insurance on my home. So that was a hundred dollars dropped I'm still paying and being retired I'm on a fixed income so that's been hard to set back the extra money for that but I'm doing it. But it's deceiving to the people getting the refinancing sure the payment drops but it puts a extra bill on you like me 1200 in August every year and I had Teo back surgeries so I went on disability at 55 with 36 years at a big company so I don't have to pay land taxes now I'm 62 now. If I had to pay property tax plus my insurance not having an escrow account is really a very bad thing for consumers it's deceiving to the consumers about the amount their payments drop. It is better with the lower interest rates but you also have to factor in the cost of the loans before you refinance again and if the interest rates have came down enough to justify doing it again, Thanks Dennis Allred Jr.

Date of experience: June 6, 2022
Maryland
1 review
0 helpful votes
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I initiated a call for another program Fha for home who pays over 999.oo

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Ok
July 6, 2022

I don't like phone calls; I prefer emails so I can organize information

Date of experience: June 6, 2022
Arkansas
1 review
0 helpful votes
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I would still have to pay more in at the end of the payoff

Date of experience: June 6, 2022
Nevada
1 review
0 helpful votes
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June 6, 2022

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Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Assume their is faith after thank u God bless for...
June 6, 2022
Updated review

Assume their is faith after thank u God bless for everything

Date of experience: June 6, 2022

I need a house like by the end off this month please...
June 22, 2022
Previous review

I need a house like by the end off this month please thank you God bless

Date of experience: May 23, 2022
Missouri
1 review
0 helpful votes
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Isiah, You live in Brooklyn?
July 6, 2022

Isiah, You live in Brooklyn? Ontario? I don't live there, yeah you don't heheheehehehhe yeah, What da hell

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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Not so many question, clear cut, and not waterdown, water down, (straight to the point)

Date of experience: June 6, 2022
Alaska
1 review
0 helpful votes
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I'm waiting for 2800$ and more I need a small place to live.

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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Rope you in by telling you that you can get your mortgage reduced. Very disappointing!

Date of experience: June 5, 2022
Missouri
1 review
0 helpful votes
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Not pushey, just taking it slow
June 6, 2022

Not pushey, just taking it slow. In the middle of building my own home. Work construction as supervisor for 21years. After home is finished, worth about One and 1/2 millon. My forever home not thinking about selling it. Unless a offer is too good to say No too.

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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About what I expected, just like all other web pages offering same kinds of services, and with all of them - just like this one - you end up in the same place - with the same lenders.

Date of experience: June 5, 2022
Virginia
1 review
0 helpful votes
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You're saying people who haven't missed a payment can receive 145,000 dollars to pay on there house. I haven't missed a payment and i only owe 57,000 on mine. If i can get money to pay my house off as the Government is offering, because I'm not trying to refinance. I could use the extra money i may get to fix my house up.

Date of experience: June 5, 2022
Montana
1 review
0 helpful votes
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Good do far as long as I don't start getting a bunch of calls, that's why I gave email.

Date of experience: June 5, 2022
Minnesota
1 review
0 helpful votes
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I don't like having to give my phone number and getting calls from lenders.

Date of experience: June 5, 2022
Washington
1 review
0 helpful votes
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Not sure, don't want my phone blowing up with calls

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
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What's the interest rate and is there refinancing fee's

Date of experience: June 5, 2022
Pennsylvania
1 review
0 helpful votes
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So far scarry putting information on line. So far quite easy.Do not do a hard hit on my credit please

Date of experience: June 5, 2022