On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Getting the information was quick. Now I want to see the desired results of a refinance with requested cash out to eliminate all credit cards and other debts.
Having a lien instead of a conventional mortgage has kept me from being able to borrow on the property to secure the deed.
Went too quick without letting me know what would happen next! I didn't say i wanted anyone to contact me yet.
Thank you so much I really needed some kind of Help. Collie powell jr.
You are a deceptive rotten piece of $#*! scam artist.
Interest rates are too high. False advertisement to con victims.
Struggling to make payment on little house to survive.
He was polite informative. He seemed to care and was as helpful.
I can only say it was fast. Not enough time if Dave's u 500.00 or not
It was OK not really looking to sell just checking.
I just wanted to see my new rate or payment, not get immediate calls from every lender on the planet! Lose my info if you are just going to send spam forever
The information sought was relevant and easy to obtain. It made the process of applying for this benefit. Much easier than it may have otherwise been.
Tony was great to talk to very informative, very pleasant gentleman.
Comforting and encouraging. God Bless them, all those who worked on this. Thank you. Love from APM pray for all.
I received a call from Loan Depot directly after my info was sent. I'm currently in dispute over my remaining balance and have an attorney on the case. Once that is rectified I will be able to pursue either a refinance or may be compensated for this discrepancy; you see their are 4 years unaccounted for in my billing because my current Bank of America had bought the smaller mortgage company out.
Immediately i started receiving unwanted phone calls for obviously sales pitches! Just list the possible rates and allow me to contact the company i am interested in.
You are not telling me how much I can save, very deceiving.
I had instant texts and calls I work I don't like being called all day
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members