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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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California
1 review
0 helpful votes
Follow Cherri D.
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Lots of typing going on
July 15, 2022

Lots of typing going on. I would like to have more money to finish my home loan. I owe $12,000 still.

Date of experience: July 15, 2022
Maryland
2 reviews
0 helpful votes
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I feel like you string someone along saying they can have a large portion of their mortgage paid off and then you just list mortgage companies to refinance- that's bull crap

Date of experience: July 15, 2022
Vermont
2 reviews
0 helpful votes
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I don't like scams. It would easier if you could not have mortgage lenders call you but give you the option as they never take you off the call list. Annoying!

Date of experience: July 15, 2022
Texas
1 review
0 helpful votes
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You said one thing and it's another. I've already checked.

Date of experience: July 15, 2022
Georgia
1 review
0 helpful votes
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They called before I could finish filling out the form

Date of experience: July 15, 2022
North Carolina
2 reviews
0 helpful votes
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Not at all happy that the gov't program initially mentioned has not yey been mentioned. Seems this is just another come-on...

Date of experience: July 15, 2022
Florida
1 review
0 helpful votes
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So far, So Good
July 15, 2022

So far, So Good. I am an 80 year old female with a high house payment and I sure do need some help in making my house payment after paying insurance, taxes, etc. I hope this is TRUE!

Date of experience: July 15, 2022
Georgia
1 review
0 helpful votes
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My phone was ringing before the page had finished loading!

Date of experience: July 15, 2022
Texas
1 review
0 helpful votes
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I still don't know what my Credit score is and I am afraid to know how bad my own credit score is because of the home that my ex-husband had bought it with just a $20.00 dollar bill and I don't know if I have any family left in the state of Missouri so this is the reason why I don't check my credit score is because I have had people stealing from my own Bank account and I don't know what bank is associated with my NetSpend prepaid debit card so that is the main reason why I don't check my credit score is because I am afraid to find out how low it could be because of the others who have already take(or stolen from me in the past).

Date of experience: July 15, 2022
Georgia
1 review
0 helpful votes
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Waste of time
August 14, 2022

Waste of time. My current rate is 2.37% and you knew this up front.

Date of experience: July 15, 2022
Ohio
1 review
0 helpful votes
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Sounds good...
August 14, 2022

Sounds good... but, have not seen any numbers, nor information of your presentation...

Date of experience: July 15, 2022
North Carolina
1 review
0 helpful votes
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I don't like the fact that you require personal information before you tell us how to acquire is particular savings and alone.

Date of experience: July 15, 2022
California
1 review
0 helpful votes
Follow Simeon W.
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I dont want to refinance. I want what was offered at the start.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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Experience incomplete, I am the only one providing answers.

Date of experience: July 14, 2022
Idaho
1 review
0 helpful votes
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Didn't give me information I wanted
August 14, 2022

Didn't give me information I wanted. Just wanted my email and phone number so that people could bug me

Date of experience: July 14, 2022
Michigan
1 review
0 helpful votes
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Just checking to see about what kind of rates I can get.And to see if I can find some kind of help finding a house with what can afford. Still have some penguin left for a down payment.

Date of experience: July 14, 2022
Illinois
1 review
0 helpful votes
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Fast seems honest easy to fill out my time went good

Date of experience: July 14, 2022
Texas
1 review
0 helpful votes
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Well it's starts out easy and sounds good, but for some reason there is a "But you need a?…. Or you don't qualify because!. Hopefully your intro is truthful.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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I was interested in the stimulus loan reduction program

Date of experience: July 14, 2022
Georgia
1 review
0 helpful votes
Follow Carole H.
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You make this sound like a special loan, when all it is is a regular mortgage loan. I'm not interested in a regular mortgage loan.

Date of experience: July 14, 2022