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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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You should be notified that personal info was required.

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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Flowers Delivered Overseas
July 20, 2022

I sent flowers from the USA to my relatives in The Netherlands for a death in the family. I hope they arrived and are satisfactory.

Date of experience: July 20, 2022
Maryland
1 review
0 helpful votes
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Quick, easy, re-assuring, esp
July 20, 2022

Quick, easy, re-assuring, esp. The person I spoke with.

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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You did not send me any discounted rates just a bunch of lenders that will set their own pricing You did not provide anything that you claimed in your pitch. Typical B/S rhetoric.

Date of experience: July 20, 2022
Minnesota
1 review
0 helpful votes
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I thought I was apply for assistance with my mortgage help.

Date of experience: July 20, 2022
Pennsylvania
1 review
0 helpful votes
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Not painful but just another ploy to get a contact, no real info on Asst from Congress.

Date of experience: July 20, 2022
Connecticut
1 review
0 helpful votes
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I expected to receive some written information. I will talk to the loandepot that called even before I finished hitting "find out about savings". If I receive no positive' productive information, I will report spam and block all calls.

Date of experience: July 20, 2022
New York
1 review
0 helpful votes
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Very very impressed w your rep ken babineau and what i m hearing from him

Date of experience: July 20, 2022
Rhode Island
1 review
0 helpful votes
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My experience has been good with this first step but I am highly disallusioned because I spent at least 4 months of my time trying to refinance when the rates were from1.9 to 2.5 to no avail.

Date of experience: July 20, 2022
Arizona
1 review
0 helpful votes
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I was not looking for a lender
August 19, 2022

I was not looking for a lender. I was wanting information on the government program you falsely advertised.

Date of experience: July 20, 2022
Massachusetts
1 review
0 helpful votes
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Ad makes you believe that you will "receive a rate in minutes". It should say "Give us your information and someone will call you".

Date of experience: July 20, 2022
Michigan
1 review
0 helpful votes
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There is no published savings, if I wanted a call I would ask for one. Just another scam.

Date of experience: July 20, 2022
Alabama
1 review
0 helpful votes
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Not looking forward to the array of phone calls about to be received and process of refinancing.

Date of experience: July 20, 2022
Alabama
1 review
0 helpful votes
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You get my attention with the availability of getting...
August 19, 2022
Updated review

You get my attention with the availability of getting my mortgage reduced or paid off, then suddenly you're promoting a refi for me
I feel the website is grossly misleading as many are today. Bye

Date of experience: July 20, 2022

Very easy so far
March 31, 2022
Previous review

Very easy so far

Date of experience: March 31, 2022
Texas
3 reviews
0 helpful votes
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This appears to be a refinance con
August 19, 2022

This appears to be a refinance con. Not a govt program

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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I realize that lenders want contact, I just want to see rates, savings, etc.

Date of experience: July 20, 2022
California
2 reviews
0 helpful votes
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Spam, paid for by these mortgage lenders. No stimulus here

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
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What does refinancing have to do with a government program?

Date of experience: July 19, 2022
Alabama
1 review
0 helpful votes
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...
July 20, 2022

...

Date of experience: July 19, 2022
North Dakota
1 review
0 helpful votes
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Just began to look into refinancing/lowering payments.

Date of experience: July 19, 2022