Federation Artisan ChocolateReviews 263
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Federation Artisan Chocolate Reviews Summary
Federation Artisan Chocolate enjoys a strong reputation for its high-quality products, with many customers praising the smoothness and flavor of the chocolates, as well as the use of simple, ethically sourced ingredients. The company's customer service is frequently highlighted as friendly and efficient, contributing to a positive shopping experience. However, some customers have experienced delays in delivery due to external postal issues, which occasionally detracts from the overall satisfaction. Despite this, the majority of feedback reflects a loyal customer base eager to recommend the brand and continue purchasing its offerings.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Really loved the sweet from this site, even came in a gift wrap! My friend really enjoyed the gift! Thank you for your amazing service!
A friend gifted us a bar of the delicious orange and ginger dark chocolate. We enjoyed it so much I looked up the manufacturer and placed an order for some more.
The parcel arrived today, excellent service, looking forward to trying it.
Your chocolate is amazing, tasty, delicious, To place an order was easy and really quick to deliver. Very Fast Services.
Karen P.
What a wonderful review. Its music to our ears to hear how much you have enjoyed our chocolate.
We make chocolate for enjoyment and so glad thats exactly what you have experienced.
Warm regards
Maurice and Helen Curtis
Your sugar free chocolate is amazing and I am hooked. To place an order was easy and really quick to deliver.
Dear Jane-Anne
Thank you for such a wonderful review. We are so glad you have enjoyed the chocolate. Keep an eye out on our Facebook page https://www.facebook.com/federationchocolate/ and website for new NoAdded Sugar chocolate flavours coming very soon.
Warm regards
Maurice
I have ordered many times, the only chocolate that I can eat. Dairy free dark chocolate and sugar free with nuts. Wow! Highest quality ingredients, Tasmanian family owned business. Love this place!
Dear Evalyn
Such a wonderful review
We always love to send chocolate to you, knowing how much you enjoy what we do.
We really appreciate the support it means a great deal to us.
Warmest regards
Maurice and Helen
I really enjoyed these chocolates and my family did too. I will most definitely be buying again from Federation Artisan Chocolates and i highly recommend them to my friends.
Dear Maria
An amazing review, thank you for taking the time to let us know how you enjoyed our chocolate. The walnuts are pretty darn yummy, something we enjoy as a treat after dinner.
Warm regards
Maurice
The delicious variety and home made feel makes these a joy to eat. You should offer gift delivery and body were wrapping as they would make great gifts
Wow thank you so much Maria for your lovely review. We are so pleased you enjoyed the chocolate.
Your gift delivery is a great idea and one we will look in to (especially for xmas gifts). Thank you and I hope we hear from you again soon,
It is delicious and smooth and delectably moorish. Tasmania Federation Chocolate nothing comes close. Try the Dark chocolate covered walnuts wow exceptional
Dear Melinda
It makes us so happy to hear that people love our chocolate and we really appreciate your time to review your experience.
I really love the 74% Dark cocoa with Walnuts too. The sweet Tasmanian walnut against the flavour of the dark chocolate is something special - you have great taste!
Warm regards
Maurice
I have bought chocolate twice after a visit to factory in April this year. The friends I have sent your chocolate are also very happy. Taste and quality excellent. Delivery very fast. Keep up the good work buying Tasmania made so great.
Lyn
Dear Lyn
We are so very grateful for your support of our family business through the return purchase of our chocolate.
What a great gift for your friends and I think their happiness is guaranteed with a little bit of Tasmania in every piece.
Warm regards
Maurice
Great product linked with amazing customer service.
Website is user friendly and when purchase is complete the items are quickly shipped and delivered.
Would highly recommend.
Dear Alex
Thank you for your amazing review. It makes us so happy that you enjoy our chocolate so much.
We love chocolate, we love making chocolate and we love sharing chocolate it is mostly fun but can be hard at times as well, receiving a review like this makes it all worthwhile.
Warmest regards
Maurice
We're traveling from Tassie to the States and wanted to bring a nice treat to family and friends. Federation Chocolate will not disappoint! Great chocolate and wonderful customer care.
Usually purchase my chocolate from the shop at Taranna or Salamanca market, but this is now proving difficult, so decided to order online. Very impressed as the ordering process was easy to follow and delivery was very quick. Will now continue 'stocking up' using this process.
Great unique flavors and speedy delivery with good communication. Try the apple and cinnamon it is to die for!
Fabulous chocolate - coffee liqueur a favourite! Dark choc with almonds not available on line but all else experienced was excellent.
A colleague at work had a family member who brought them some chocolates, I tried the Honeycomb and was blown away by the taste and texture.
I decided that I would buy some for my wife and ordered the honeycomb, strawberry and salted caramel.
Each block of chocolate had amazing and differing levels of taste, my wife very much approves. Of the salted caramel where there is no over the top taste of salt, more smooth tones through out.
A day after I received the delivery I received an email from Maurice and I am truly impressed with the overall customer service and quality of the chocolate sold. I received the chocolates the next day!
I will definitely be ordering more and going to see their store in person!
Dear Simon.
Thank you for such a kind review. We truly appreciate the time you have taken.
Your tasting notes are great, I might have to employee you to be an official taster;)
I am really glad you enjoyed the chocolate we are a small family business that has a passion for good things, especially chocolate and we always love to hear from those that share our passion. Make sure if you heading down to see us that you let me know and I will have a few new flavours for you to try;)
Also can you please thank the people who shared their chocolate with you. We don't have a big budget for promotion, and word, or is it taste of mouth is one of the big ways new people get to know about us.
All the Best
Maurice and Helen Curtis
Really nice chocolate, simple easy transaction not much more to say than if you like nice chocolate and Tasmanian products it's worth the price
Dear Patrick
Thank you so much for your review. We are so glad you enjoyed the chocolate, we do try and put a bit of Tassie in each block.
We very much appreciate you taking the time to review us and hope to hear from you again soon.
Warm regards
Maurice and Helen Curtis
Love the taste nice to have something sugar free hope you can make more favours Looking forewarn to ordering more
Dear Lorriane
So glad you enjoyed the chocolate. We are testing some new flavours in our no added sugar range so keep a watch on our facebook page for more details.
Thank you for the review it means a lot to us
Kind regards
Maurice and Helen Curtis
We first found Federation Artisan Chocolate whilst on vacation in Tasmania. Loved the factory and the very helpful staff working there. I am very excited many of the flavours are Gluten Free. Ordering on line is simple and straight forward and everything went smoothly. The order arrived faster than expected. Thank you
Dear Helen
Thank you so much for the lovely review. It always makes us so happy to hear how people are enjoying our chocolate.
Just about all our products are gluten free so there are plenty to choose from.
We look forward to hearing from you again.
Warm regards
Maurice and Helen Curtis
Loved the Thank you email from Maurice Curtis after I had ordered. Hoping to receive my chocolates this week.
Dear Barbara
Thank you so much for your review. We so appreciate those that buy from us that support helps us continue to do what we love.
I really hope you enjoyed the chocolate.
Warm regards
Maurice and Helen Curtis
Improve protection packaging. Plus order took 17 days to arrive, so I thought it was forgotten about. Chocolate is fine though.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Kay M.
Chocolate is such a great gift, even if I do say so myself. The gift to us though is hearing how much you enjoyed our chocolate and so appreciate the kind words you have put here.
Thank you and we really hope you continue to enjoy each savouring piece of Federation chocolate.
Warm regards
Maurice and Helen Curtis