FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,276 reviews

We monitor reviews for authenticity

Minnesota
2 reviews
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Tree was smaller than expected
May 3, 2021

I ordered 2-Fiddle Fig Trees and they were both smaller than expected and had some damaged leaves but the customer service was great and took care of my issues. Thank you!

Date of experience: May 2, 2021
Nebraska
1 review
0 helpful votes
Follow Jim X.
Unfollow Jim X.
Share Review
Report Review

Dogwood tree
May 3, 2021

Nice tree. Arrived perfect condition and had a nice rootball. I would order again for sure!

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
Follow C A.
Unfollow C A.
Share Review
Report Review

Undecided
May 7, 2021

The trees last year were basically sticks. The trees this year were much better but the biggest tree was in canvas with not much dirt and no root system. It is currently in shock trying to decide if it is going to live or for.

Date of experience: May 2, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Ohio
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Nice little tree
May 3, 2021

Nice enough thought tree would be slightly larger but was healthy looking out of box

Date of experience: May 2, 2021
Illinois
1 review
0 helpful votes
Follow Remu K.
Unfollow Remu K.
Share Review
Report Review

Live strawberry plant!
May 3, 2021

Quite excited being my first try planting strawberry. I did my research and continues to learn the what- about.
The plants arrived well packed in vigorous health!
I picked your product trusting it is organic.
I will keep you posted of progress.

Date of experience: May 2, 2021
New Jersey
1 review
0 helpful votes
Follow Gene D.
Unfollow Gene D.
Share Review
Report Review

Pink dogwood
May 3, 2021

Very pleased with the service and product, just received the tree yesterday.

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

Dead trees...
June 2, 2021

The 2 trees that were received had dried leaves and looks dead.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Washington
1 review
0 helpful votes
Follow Ginny Z.
Unfollow Ginny Z.
Share Review
Report Review

Great staff!
May 3, 2021

I received a hydrangea that was not the one I ordered. Also, it was broken. They agreed to send me the one I ordered. It arrived safely, and the correct hydrangea has been planted.

Date of experience: May 2, 2021
Washington
2 reviews
0 helpful votes
Follow Shawnica U.
Unfollow Shawnica U.
Share Review
Report Review

My tree
May 3, 2021

I know I read that the tree was trimmed for shipping but it was just a stick. I know it will be a beautiful tree in a few years but it would have been nice to have a couple of small branches

Date of experience: May 2, 2021
New Mexico
1 review
0 helpful votes
Follow Monty R.
Unfollow Monty R.
Share Review
Report Review

Customer service
May 3, 2021

First two trees showed up broke and they swiftly sent two more

Date of experience: May 2, 2021
Mississippi
1 review
0 helpful votes
Follow Deb S.
Unfollow Deb S.
Share Review
Report Review

2 apple trees and an S. Oak. Appear to be doing great. Hope we have apples Fall 2022!

Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
Follow Tanya Y.
Unfollow Tanya Y.
Share Review
Report Review

Very pleased!
May 3, 2021

This was my first time to place an order. I appreciate the great customer service from the very beginning. We ordered three Rose Trees for pots. One came by itself and two came in one box. The one that had both combined was smashed up and some branches were broken. I feel if might have been better to ship separately. The trees are alive and starting to produce flowers.

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Share Review
Report Review

Great service!
May 2, 2021

I bought some trees at a considerably high price and realized after I bought them that I had made a mistake. I called fast growing trees and they refunded my money immediately, no questions asked, no hassle whatsoever. Great service!

Date of experience: May 2, 2021
Massachusetts
3 reviews
1 helpful vote
Follow Kate K.
Unfollow Kate K.
Share Review
Report Review

One of my plants arrived looking pretty sad, so I called customer service to let them know (in case it dies). I also had a couple of questions. My first rep was new and a little clueless, but I called back and got Elvis, and he was fantastic! Very knowledgeable and helpful. Answered all my questions and noted in my account about the questionable plant.

Date of experience: May 2, 2021
California
2 reviews
0 helpful votes
Follow Kevin Q.
Unfollow Kevin Q.
Share Review
Report Review

Size
June 1, 2021

I ordered the 5 gallon Areca Palm trees And the size was very much not what I expected the 3 plants I ordered where all under 12inches in size for what I paid $169.00 I could have done better at a local retailer, The packaging was also dis satisfying the plants all 3 separated from the pot and floating around inside the plastic bag

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Mississippi
1 review
0 helpful votes
Follow Brenda U.
Unfollow Brenda U.
Share Review
Report Review

I am very satisfied with the whole process. I couldn't imagine how you could send a plant in a 3 gallon container without any damage. I was very pleased with the condition of the plant and the way the plant was packaged to ensure its safe arrival. Great job all around!

Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Trees
May 2, 2021

Great shopping experience. Pomegranate arrived looking weak so we will see.

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
Follow Alice L.
Unfollow Alice L.
Share Review
Report Review

Bad timing?
June 1, 2021

Hard frost- dipped into the 20's a couple of nights after we planted them. Burned the leaves. The leaves are dying and burned.
Hoping the trees recover, but they don't look great.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Oregon
2 reviews
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

Not so great customer service
May 4, 2021

I ordered a lot of trees- 4 citrus- 4 lilac 2 hydrangeas- The hydrangeas were much smaller than expected. I could have got nicer ones at my local garden center. The citrus trees were also much smaller than expected- When I wrote customer service and all they could do was tell me that the trees were fast growing! I hope so. I bought the year guarantee just in case. Not off to a great start.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
0 helpful votes
Follow L D.
Unfollow L D.
Share Review
Report Review

Quality of the plant received
June 1, 2021

The plant " Everbearing Mulberry" arrived in a poor health/ condition. I has not grown even one leaf since it's arrival. The leaves on the plant went brown and it appears that it is dead. I am hoping that it will come back to life with all the care I can give it to this plant.

Date of experience: May 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!