FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,752 reviews

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Texas
1 review
0 helpful votes
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Recent order.
May 4, 2021

Quick shipping. Good commuications. A little concerned with Apple tree. Very Wilted when received and does not appear to have improved since planting

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Unsatisfied customer
June 3, 2021

Palm tree's I purchased arrived with brown, broken and missing fronds. Palm tree images on web site are not what you will receive.

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Georgia
1 review
0 helpful votes
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Purchase for A Loved One
May 4, 2021

I purchased a red dogwood tree in honor of a good friend that passed away.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Great Customer service
May 4, 2021

1 tree was broken when it arrived. A quick phone call and a replacement was shipped immediately! So far they look healthy.

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Not what I was expecting
May 4, 2021

I was really bummed that the blueberry bushes were so tiny and were essentially just sticks. I purposely bought these because they were supposed to be mature and could even potentially produce fruit the first year and these are nowhere near close to that. Since browsing local nurseries I can see that unfortunately the quality of the blueberry bushes I received were pretty poor.

Date of experience: May 3, 2021
Pennsylvania
1 review
0 helpful votes
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Plants arrived in bad shape
May 4, 2021

The site and customer support was great. However, when the Boxwoods arrived they were upside down. The plants fell of pots and it's was a very messy.

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Never heard back
June 3, 2021

I had a problem when I planted my tree and I emailed twice, requesting for advice and never heard back. Not sure my tree is going to make it.

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

South Carolina
1 review
0 helpful votes
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Healthy Stock
May 4, 2021

Trees were easy to order and arrived quickly. They were in excellent shape and were in an excellent medium.

Date of experience: May 3, 2021
North Carolina
1 review
0 helpful votes
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The Red Haven peach tree was well defined and even had tiny peaches on it. Planted it, and it is thriving! The second tree Elberta peach tree looked like a Charlie Brown Christmas tree. Called Customer Service and was told to plant it. So far a month later, still looking bad. No rootball, not one leaf on it. I'm hoping for the best.

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Beautiful
May 4, 2021

They were very pretty came in good condition. All are very pretty and appreciate the fertilizer

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Over-Priced
June 3, 2021

Paid $300 for a tree and found dozens of them at Lowe's two weeks later for $100. Lowe's were fuller and more colorful as well.

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

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California
1 review
0 helpful votes
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I purchased a coral bark maple tree, and selected regular speed (free) shipment. The package arrived a week later, very well packaged - however,
1) Due to almost a week on the road, the plant came out w/ withered tips on leaves; and,
2) The package should have included a specific repotting, care instructions/guide specifically for this kind of plants. I watered the plant thoroughly once before and once after repotting. A few days later, it started withering more, I was quite upset and about to toss this some $200 purchase in trash. Then I searched on line and found out this type of trees requires to be water thoroughly daily for the 1st week and then every other day on the 2nd week...

Date of experience: May 3, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Maryland
1 review
0 helpful votes
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Never right the first time
June 2, 2021

I received dead plants not just one time but many times I ordered online. They usually make it right but this time I ordered a goji which is dead within first week. Waited 2 weeks before reporting it. They asked me to wait another 4 weeks. Not happy
It's clearly dead. I will post pics here shortly

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

New Jersey
1 review
0 helpful votes
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Unhappy with a couple of things in my order but I sent pictures showing my plants and was treated like they wanted to keep a customer and they are!

Date of experience: May 3, 2021
Ohio
1 review
0 helpful votes
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Customer Service
May 7, 2021

The shopping experience was easy. The descriptions were accurate, I like that it tells you if you need a pollinator or not.
Our tree are honestly looking a little rough, other than our apple.
But on the other hand, 1 call to customer service and they assured me, that if the trees continued to not thrive after some 10/10/10 and some TLC in 3-4 weeks to call and they would replace them. 10/10 for customer service. Will definitely be buying from them in the future, makes it much easier than wandering around the nursery for hours, hoping you have someone knowledgeable to help you

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Creeping rose plants
May 3, 2021

My plants arrived very dry and curled leaves. They were scrawny for the price paid. They r in the ground and I hope they will thrive and grow.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Extremely satisfied! Website is easy to use and check out was a breeze.

Date of experience: May 3, 2021
Utah
1 review
0 helpful votes
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The quality varied
May 7, 2021

I ordered six fruit trees and two blackberry bushes. One very small clementine tree looked great. Two apple trees looked pretty ok (nothing to boast of), and three of them looked pretty pathetic (leaves shriveling). Of these three that weren't looking so great, the banana somewhat revived, but the other two (a peach and an apricot), look like they're dying. One blackberry bush so far seems ok, and the other one, which looked pretty dry upon arrival, hasn't revived yet. The apple trees look like they're in shock right now too (leaves shriveling, but not nearly as bad as the others). I haven't attempted to contact customer service yet, but I don't think I'll be ordering from these guys again any time soon.

Date of experience: May 3, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Utah
1 review
0 helpful votes
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It was ok
May 3, 2021

Honestly, I was expected a more impressive tree. It was small, and younger than expected, and with the price I was paying, I probably could have saved money and time and just bought the same tree at a local nursery. If you like the convenience, then this site is for you.

Date of experience: May 3, 2021
Michigan
1 review
0 helpful votes
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I have ordered trees in the past and there is a 1 year warranty so when I ordered some decorative grasses I "assumed" the same thing held true. I planted the grasses right away, according to the directions. After several days it was apparent they weren't going to survive. I got online to discuss the issue and found out you only have 5 days to present the issues with the order.
Obviously my problem for not understanding the policy but $200 is a little steep for me to just write off.

Date of experience: May 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.