Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The last time we spoke I was going to be required to pay for shipping to replace 24 dead trees. I didn't think that was fair. I called later and talked to Amber and she took care of me with awesome customer service! I've got new trees coming with free shipping and I'm happy with the way things turned out.
The plants arrived well packed. The shipment was separated and the second half was nearly a week behind, but the packaging sustained the trees and plants well.
I have been shopping with fast growing trees for several years and also had a satisfying experience everytime I have ordered. Also the tips that are sent with my orders and a telephone number if I have any issues or problems
Good shipping; felt the plants looked good. DIdn't help that the delivery threw the boxes. No really sure why I had a huge die off; not sure it was related to the actual plants
First time got banana tree by your mistake then only got 1 tree then got one almost dead when arrived then no reply's for return giving another chance hopefully better service this time
You can trust everything promised on their website and they have an amazing selection of plants, trees, perennials and garden supplies. Their customer service exceeds in every category
I have never had an issue with Faster Growing Trees. I had bought a bunch of trees before, unfortunately, our house had burned down and a lot of the trees had to be knocked down while we were rebuilding due to their location. But I came back and ordered more trees once the house was finished because I love this place so much.
I've bought over 5 fruit trees and have had success so far.
I would give them a 5 but I did have several trees delivered with some sort of black fungus or something delivered that I attempted to grow them anyhow which was my mistake. I should have requested a refund immediately for those trees as each died. 2 Keiffer par trees and a persimmon tree. I do not know what the black stuff was, but it definitely killed the trees.
Plant was really smaller than expected and branch looked dry. Was told to scrape and if green it alive and will come to life. It did and my Wisteria is looking great!
Was not able to return one of my plants. Giving you one more try
All the plants I have purchased from fast growing trees have been healthy and ready to grow. All the plants I have received have also grown and remained healthy and have thrived as they have grown in my yard.
Excellent variety, service, safe packing, reliability.
The shipping was fast and they were well packaged in felt carry bags which made it easy to space them for planting. I was expecting more maintenance and slower results, but these have definitely exceeded my expectations in both growth and overall health.
I appreciated the 1 year warranty- we had a few plants die from our first order. However, I am sad that I could not use the claim number and the coupon code at the same time. :( A $300 claim amount ended up only being $100 off because it took away the website given coupon code.
Every order has been terrific. Our developing property is filled with Fast Growing Trees plants. We really like the company, the ordering process, the delivery results and the quality of the plants. We will be buying more, and more.
We have ordered multiple times as we strive to fill our recently built home with more than just turf. Fast Growing Trees has been our go-to source for what we seek in our landscape plants.
Three out of four trees that I purchased survived our brutal winter. I was disappointed in the fourth tree only because I ordered it in July and didn't get it until September and I don't really think it had ample time to root before it got cold.
I just received my first order from this company 4 days ago. It was delivered within a week. There were 6 plants out of 82 that were damaged during shipping, and Fast Growing Trees replaced them quickly.
I received my trees in sturdy boxes. You kept me up to date on arrival and even would not ship till frost was over. Seems like a great company.
Easy now to grow some crape Myrtle's!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

