FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,964 reviews

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Massachusetts
1 review
0 helpful votes
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Plants arrived dead.
May 11, 2021

After numerous calls and uploads of pictures no customer service. Finally 2 weeks later a call from a supervisor called and attempted to make right. So far i have only received one credit and promises to resend the four that arrived dead. I've received one item. I do have to say it was in very good condition.
Not worth the effort, difficulties
I would not recommend nor ever use them again!

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Idaho
1 review
0 helpful votes
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My trees arrived and were perfectly packed. Beautiful quality and both were in great condition.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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Broken branches
May 11, 2021

Opened the box as soon as we got it and found 2 large branches broken off

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Pennsylvania
1 review
0 helpful votes
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Amazing plants
May 9, 2021

My plants and tree arrived in great condition.
I can't wait for everything to bloom!

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Satisfaction!
May 9, 2021

Received in a timely manner. Planted with no problems; trees are growing great!

Date of experience: May 9, 2021
Illinois
2 reviews
0 helpful votes
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Skeptic at first
May 9, 2021

Like many others, when I opened the box I thought, "Will these survive?" I watered them in their pot foe over a week before I could plant them. 4 days after being in the ground they were refreshed and buds were seen. I now have roses blooming from those buds in bright color. I just followed the directions enclosed in the package.

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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I ordered 3 expensive indoor plants. The plants that arrived looked nothing like the pictures posted in the web store. They were in very bad shape, leaves shredded, torn and discolored. After pruning off the dead or diseased parts, there was not much plant left. In one case the plant sent looked very different from the picture of the plant I thought I was buying.

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and if you have any further concerns, please make us aware! We would love to help!

Texas
1 review
0 helpful votes
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Something different
May 9, 2021

Easy to order. Tree came very well packed. Instructions were easy to follow. So far so good.

Date of experience: May 9, 2021
Utah
1 review
0 helpful votes
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Surprisinly perfect
May 9, 2021

I was actually extremely surprised right from the process of ordering through to delivery and the quality of the trees we received. We've been having massive issues with deers eating our garden, and finding some beautiful deer resistant trees was so easy because the website had a categorized so well, put in the order and they were in three boxes via FedEx on our driveway less than 2 weeks later, and I was a little bit cynical about the quality of the trees after they'd been in the box coming all the way across the country, and the quality was really really good with beautiful lush green tea and no broken newness. We put them in the ground straight away and they look fabulous.

Date of experience: May 9, 2021
Virginia
1 review
0 helpful votes
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Lb
May 9, 2021

Great service, maybe need to tell shipper to deliver upright rather than to lay box on its side

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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I'm happy
May 9, 2021

It's been two weeks and the plant has been transplanted and is alive and thriving. It's grown 4 or 5 new smaller leaves that are growing larger each day. However, I did not like that on the plants arrival the soil appeared heavily disrupted and only filled about half of the 3 gallon starter pot. Two of the three original starter leaves have fallen off, but I have read that that is normal during shipping. Over all I was very satisfied with my order. The plant is alive and growing and I called before ordering and the service is very friendly and informative. I would definitely order again from this company.

Date of experience: May 9, 2021
Washington
1 review
0 helpful votes
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No fruits
May 11, 2021

So far non of the trees purchased over the past couple of years has purchased any fruit

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Wisconsin
1 review
0 helpful votes
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Well Done
May 9, 2021

I ordered two (2) palm trees from the site. The order shipped the week it was supposed to, as outlined in the order confirmation, and arrived when projected. All of the product was in great shape upon arrival. Strong encourage purchasing from these guys.

Date of experience: May 9, 2021
South Carolina
1 review
0 helpful votes
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The trees arrived in excellent condition, unlike another company I have used before I found you. I will use FastGrowingTrees.com for all my future purchases!

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Good experience
May 9, 2021

Ordered 2 patio peach and 2 Bing cherry trees. They arrived quickly with good packaging to support the trees. Good sized, peach trees already had several peaches on the tree and all four looked healthy. Planted according to directions and they are looking good. Will definitely purchase from this company again.

Date of experience: May 9, 2021
North Carolina
1 review
0 helpful votes
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I purchased four trees, some two year old cherries, and some kishu mandarins. They weren't cheap, but I've always heard good things about fast growing trees so I didn't care. First off, a tree in medium that has had it's roots destroyed from being dug up is no better than a bare root tree. Both my cherries were dug up and had destroyed roots and neither tree looks healthy, even after three weeks of recovery. The plastic bags that are wrapped around the root balls hold a lot of heat that roots do not like and causes severe stress to the tree as well, which isn't a great idea in the warmer months. One of the two mandarins I received look fairly healthy, the other looked half dead. The half dead mandarin is almost three years old according to the tag, and obviously wasn't taken care of by the nursery it came from. I can't completely blame Fast Growing Trees because they rely on nursery's they are partnered with to sell you high quality trees. I've already contacted FGT about my issues and was told to wait three weeks. Well, it's been three weeks and the half dead mandarin looks even more dead as the branches are turning brown and are no longer green.

Date of experience: May 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Louisiana
1 review
0 helpful votes
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Maple trees
May 9, 2021

Arrived quickly. All the trees were packaged well and arrived intact. They look like very healthy small trees. Also included planting directions if you need it. Would definitely order from this place again.

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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Very Satisfied
May 9, 2021

I found a gorgeous tree that was just what I wanted at FastGrowingTrees. Their website was easy to navigate and packed with useful information. My tree arrived in a timely manner and in excellent condition.

Date of experience: May 9, 2021
Ohio
1 review
0 helpful votes
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Hope springs
May 9, 2021

My plant order arrived quickly and packed with great care. I will order more plants in the near future. I am delighted and you have a fan. I am planning and planting with Hope.

Date of experience: May 9, 2021
Florida
1 review
0 helpful votes
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Great experience!
May 9, 2021

I ordered two windmill palms! They came quickly and were packaged so there was no damage. I'm very pleased with this company!
I also ordered a strawberry vanilla hydrangea tree. Can't wait to see it bloom!

Date of experience: May 9, 2021